Outstanding experience with Will at Hamilton Towing. Late night call, and arrived within the hour. Will was professional, knowledgeable, kind, and reassuring. Highly recommend.
My roadside assistance with State Farm covered the bill so I don’t know the cost.
Clayton is the BEST!!! No one could figure out or help me with my car until he and Hamilton towing came along. He is kind and understanding and it ended up being a quick and easy fix! Thank you Clayton!!! Highly recommend
Clayton Is the bast at he’s job he helped me out with the quickness and very professional truly respect this man thank you very much for helping me out
Clayton was professional, courteous, and helpful during the entire towing process. Service was quick and informative. I would recommend Hamilton towing, especially Clayton, to anyone in need of a tow or vehicle assistance!
Clayton was sp helpful and assisted me in the tow and diagnosing what was wrong with my car. What a great level of service! He took the time to ask the right questions and help me decide the best way to move forward, which in this case was getting my car to the shop that would be open on the weekend to fix my alternator and battery. Thank you so much!
Clayton and Hamilton Towing were fantastic to work with. I had a really difficult tow...an old truck that sat for 34 years in a small storage building...locked steering wheel, no key, flat tires and a really tight work space. They were really patient and thoughtful about how to get the job done safely and with great care for the car and safety. Would definitely recommend Clayton and the crew at Hamilton Towing.
This is an old school tow yard, but don't let that fool you. Hamilton Towing is extremely courteous, professional, and fair. Give them a call for all your towing needs.
Tony showed up in 8 minutes flat! He quickly got my daughter and I into the truck where the A/C was running (it was 100 degrees outside!), and loaded the bum car carefully and quickly. He was professional, courteous, and friendly. Best towing experience I've ever had.
I was in my way to work, stop @ loves to get my coffee as to keep me awake through the night (truck driver), came back to my suburban not starting up, called for a tow, I spoke to Clayton, very friendly and professional, updated me as to the time he will be arriving, took great care of my vehicle and dropped it off exactly where I wanted it, I can’t begin to thank Hamilton towing especially Clayton for their help in taking care of my towing needs and getting my vehicle back in the condition he picked it up, thanks again!!
My car breakdown on highway 36 and I had to leave the car because my ride arrived, one hour later a very nice gentleman name Clayton showed up at my house with my car.
I appreciate the service.
Excellent service all the way! Really appreciate your professionalism. Took great care of our towing need and got it done quickly! Super nice folks. Thank you so much!
Joe was fantastic! He got here very quickly and had the car loaded up super fast! He was very friendly and I would highly recommend using him anytime you need a tow!
Better late than never, right . SOOOOO…I had a catastrophic tire failure due to a trashed bolt just left in a parking lot to ruin someone’s day & that it did lol.
I spent the better part of the night stranded in circle graphics parking lot, watching shifts begin and then END due to the no spare tire BS in new cars.
An inflation kit or even patch would have done me zero good. It was bad bad.
Tire shops had long since closed and AAA and Acura Roadside assistance dropped the ball for 9 freaking hours, as I rang in my Birthday sitting ALONE, in the dark - patiently for a flatbed tow.
HAMILTON TOWING saved the day, once they were actually dispatched I think it took my driver a whole 5 minutes to come. Jesse was an incredible human being & handled my baby quickly, and efficiently. We had a super nice convo on the way to drop the car off in Boulder, as well as on the ride home.
Next time I’m stranded I’ll just save myself the HOURS upon HOURS of waiting, calling to be told someone was on their way - then hours later told that driver was not coming, due to someone closer being “dispatched” when in fact this had not happened. runaround after runaround, until I cried and pleaded with Acura roadside to DO SOMETHING.
Finally someone called Hamilton, I wish I’d just done so myself but I have free roadside service so I was adamant about using it, plus I thought someone was coming over and over I suppose this turned out to be a dual review - ACURA roadside assistance 2THUMBS DOWN, and HAMILTON Towing, 2 THUMBS and 2 Big toes, upppppp!
Id rather PAY than ever wait that long again, through no fault of Hamilton I must specify , they hadn’t even been called. All 9 hours I waited, they were literally blocks away with nothing going on
Literally these guys were a sight for sore eyes & I wouldn’t hesitate to call on them should I be stranded and unwilling to leave my vehicle unattended, (Acura theft being a huge issue. ) Jessie handled literally everything, all I had to do was be a passenger princess.
I love to make a short story long, apparently.
TLDR
Jessie @ Hamilton deserves a raise.
CALL them without hesitation when you’re in need of a tow/roadside assistance. These guys rock.
It’s been a while since my call, Feb 7th /8th to be exact & it’s still fresh in my mind how safe and taken care of I felt. I quite seriously can’t say the same of other Tow companies I’ve dealt with.
So yeah, there ya go ^_^
Excellent service! Made it possible through meeting at rendevue point in no cell area. Moreover, perfect retrieval of a seemingly
Impossible situation. Clayton the driver was calm, respectfull, and precise. Glad to have this wrecker service through my local AAA dispatcher. Could not have a better experience considering the dread of being super stuck. I highly recommend!!
Pattie the driver was very helpful and kept touch to give us updates about when she would be arriving and when she dropped off the vehicle at the mechanic. She arrived quickly and helped push our vehicle that wouldn’t start
Clayton is a Rockstar, he not only helped me get the SUV started but was eager to show me how he did it. He's a knowledgeable person that's polite and willing to help out.
I’m so disappointed by this company’s customer service team. I called to inquire options for payment and the lady that answered was extremely rude and dismissive! I was so shocked frustrated and ready to get off the phone call so I let her charge me. I asked her about the receipt only to find out that she didn’t even know what she was charging me for, the amount per mileage,.. She started quoting me a higher price than what both my insurance and towing person quoted me. This only added to my frustration and def shows how unprofessional she was! I don’t understand how she can work here and charge people without knowing what she is charging them for. Holly was great but the way I was talked to over the when all I was trying to do is pay for the great service that Holly had provided is unacceptable to say the least!
My car required a tow due to tire flat and wheel complication. Holly S., road technician, responded promptly following referral from my auto insurance with Hamilton Towing of Longmont and Boulder Colorado. Holly was efficient, quick on her feet in setting everything up, and always careful with my low profile vehicle. She was very knowledgeable with electric hybrid vehicles like mine which are tricky to safely put in neutral gear when there is no person in the driver's seat. Holly also made certain that undercarriage protective caps were properly replaced after disengaging the tow chains following the successful tow . She kept me informed of every step and the assurance of the safety of my sporty vehicle. With Hamilton Towing and Holly S. in particular, I appreciate the excellent response and care offered to my vehicle.
Fantastic service! Clayton assisted me today when my car experienced some engine trouble. Service response was swift and transport to service center was professional. I would Highly recommend Hamilton Towing of Longmont to anyone stranded on the roadside in the Longmont metro area.
My car broke down in my driveway and through my insurance company I was referred to Hamilton Towing. It happened to be a day when things don't always go as smoothly as desired, but the Hamilton team was very communicative and let me know when they had a delay and when they would be able to pick my car up. I had to leave my house before they arrived and Matt still continued to keep me in the loop until he picked up my car and let me know he had it and when he dropped it off at the dealership garage.
After an initial estimate from my dealership I actually decided to take the car to another shop for a second opinion. Hamilton (Matt) showed up and delivered again with the same great service. He remembered me (and my ridiculously steep driveway, we shared some laughs) and ensured that all was taken care of. Great job!
Hamilton is, and will be, my go to and top recommendation for a tow service in the Longmont/Boulder area. Truly a hometown hero team!
Thank you!
Clayton was my tow specialist and he really made my day. It is too long of a story but I was stranded for 6 hours due to my insurance company's roadside assistance. It was a stressful day and when Clayton showed up he got right to it and was as nice as can be, professional, and considerate of the stress I was under. He took me and my car to the auto shop and made sure I got home something he did not need to do. Above and beyond. It was a long day for him and he didn't finish with me until after 7PM. I would recommend Clayton and Hamilton towing to anyone. The office was also very helpful when I called and helped me in a difficult time. They assured me that I would get help as soon as they could.
Our car died in the dead of the night on a two-lane mountain road. We called 3 or 4 other 24/7 companies, 4+ reviews, none was available or even picking up. Then I called Hamilton, with 3.9 stars, not really expecting much. They exceeded my expectations by far. Clayton was a true professional, understanding, thorough, and knew not only his job but about car problems in general. He listened to the noises the car made, diagnosed the potential problem on the spot, and had the right tools to address it. He went above and beyond and was generous with his knowledge. We were so grateful that we had called Hamilton towing! In the end, the car didn’t even need to be towed, and we were able to drive it home. I can’t say enough positive words about Hamilton, and if I could, I’d definitely give it many more stars than just 5.
Had a great experience today with Hamilton. The tow driver picked my van up from the gas station after I had brake fluid leak, and he took it to Brakes Plus for me. My insurance said the tow truck would be there 60-90 minutes and he arrived in 5-10 minutes!! He was super friendly and fast. I am beyond impressed with the service
I just got a nail in my tire, and had to get my car towed. These gentlemen that showed up were amazing and so awesome! I had to leave a great review for them.
They had came early and perfect timing for the service! Confirmed my car issues. Helped to take care of the towing process. Gave me a ride to the dealership. Went above and beyond!
I once again appreciate the afford and kindness you guys had provided. And car issues are never fun. So thank you for making the day little easier for me!
My car wouldn't start and required a tow. My insurance company got me in contact with Hamilton Towing with a 60-90 minute ETA. My vehicle was on the flatbed about an hour later. Joe was my tow truck driver and he was very polite and professional. Had a good time chatting with him on the way home and he even accommodated my request of dropping the car in my driveway for me so I could work on it easier. Joe was also very courteous and careful with my vehicle being that it is lower than your average car on the road. He made sure that nothing was damaged and that it was properly loaded and unloaded from the flatbed. If you ever need a tow and Hamilton is an option or your insurance company dispatched their services, rest assured you will be in good hands.
I needed my truck towed and Hamilton happened to be the one my insurance provider choose. They called to confirm ETA and we’re very professional and hospitable. Matt who was the tow truck driver was very professional and handled my truck with care. He did an amazing job and asked if I needed anything else. Great customers service and I would recommend Hamilton Towing to anybody!
Everyone that I interacted with here was great! It did take them a couple hours to get to me due to a lot of other tows going on, but not much they could do about that. The ETA they gave was fairly accurate. I had my car break down at Lyons and it was giving me trouble before that, thankfully it held out until I had cell service. I first used them through USAA roadside assistance to get me to Longmont where my roommate met me, and then the driver (Manuel I believe) worked with us and Hamilton Towing to let my roommate use her AAA roadside assistance to get us another tow from them back to Denver to my regular mechanic, without having to spend additional time waiting for them to contact and dispatch a separate tow. Really couldn't have asked for a better resolution to getting my car stuck on the road an hour from home.
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