What clients say about Star Steel & Supply in Alamosa (CO)
There's no signs up to tell you where to go or how to drop off your scrap. Had to ask a customer how things work. Lady behind the counter was rude and not of any help.
over the phone they are scary and do not seem to know anything about metal recycling. they don't have a pmi gun and they cannot tell me about the process. I imagine after speaking to them over the phone I will get scammed per they don't have a pmi gun just an old guy that knows what everthing is lol. .. the prices over the phone were a third or a reputable metal place . I was also concerned that they did not understand the basics of there business over the phone that screams a scam and poorly managed business . the people that answer n the phone should be experts at the business they run . I have 200k pounds of metal scrap loaded onto 4 tractor trailer and was unable to even determine if they could handle that amount or how that much volume would work. it's sad and I would avoid . ugh either run the business or close the doors. gross
Seem very rude over the phone. Acted like general public should know prices. Took a load, workers didnt offer to help off load. That didnt seem right, especially since it was only one woman and a 5 & 7 yr old.
Update your hours!!! I just hauled a trailer 55 miles to find your closed so a 55 mile haul back now gonna be another 55 miles when your open. Last time I called before leaving but whoever answered said "we answered the phone didn't we" so I decided to look it up this time.
Never scrapped anything before. The nice and patient guys that worked there dealt with my tons of questions and also helped me find the place when I got lost.
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