This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, overall sentiment for Blue Diamond Towing Inc in Commerce City, CO is positive, with fast arrivals, helpful drivers, and careful handling praised; late-night rescues and heavy/long tows earned kudos. Pricing is often called fair, yet several cite steep or unclear fees and disputes with office staff; one report of damage, a misdelivered car, and a lone safety concern lower confidence. Wait times are usually short, occasionally delayed. No data on inventory or yard organization (not applicable). Overall score: 85/100. Key strengths: speed, professionalism; watchouts: billing transparency, phone etiquette.
Address:
7101 E 54th Pl Unit 101, Commerce City, CO, United States
When my semi broke down on the highway (coolant leak) , Blue Diamond Towing truly saved the day. Their team was prompt, professional, and genuinely willing to help. A special thank you to Chris—he was outstanding and made a stressful situation much easier. Bonus points for the impressive truck as well! I really appreciate the excellent service.
Blue Diamond Towing Service was amazing! Jojo, the tow truck driver, went above and beyond to help me out and made a stressful situation so much easier. Fast, professional, and truly great customer service. Highly recommend!
Jojo was super helpful and prompt. My car was damaged after it was broken into and about to be towed, and he heard the urgency in my tone and came as soon as he could. I really appreciated that. It took a whole lot of stress off my plate. He hooked up to the wrong car at first and was about to tow it, but that was resolved soon after. I hope I never need to use their service again, but if I did I’d come back.
Fast awesome relatable service and practical prices! Very grateful for the speedy help and kind customer service! Definitely will come back and recommend to fam and friends!
I was last stranded by another towing service and called Blue Diamond in tge middle of the night. They were great to work with and Eddie came to my rescue with a kind heart and smile on his face. Thank you so much!
When our car wouldn’t start leaving the airport at midnight, we first called AAA to see how long of a wait it would be. They told us they could come get us by 6am. I called a few other places with no luck, and one company answered and recommended Blue Diamond. Within 30 minutes, a driver had us hooked up and on our way. We made it home safe and sound and I can’t express my gratitude towards the driver and the manager who answered our call at 1am. We were desperate to get home after a long day and these guys came to the rescue. Would recommend 100%!! Thank you!
Blue Diamond Towing Inc. provided outstanding service! They loaded a 6,500 lbs. 2014 Jacobsen HR9016-T Turbo Diesel Rotary Mower in under 30 minutes. They are fast, efficient, and professional. Said they would arrive at 1:00 PM and were right on the money. Huge thanks to Alex and the entire team for the excellent service. Highly recommend!
Your driver was prompt to pick up my son from the side of I-70 when his car broke down, however he was scrolling Facebook while driving, didn't wear his seatbelt, was speeding while towing the car and barely used his turn signals. While I appreciate the promptness, there were many safety concerns.
Transported my classic C10 for service. The rollback driver, Steve, arrived on time, was experienced, and provided great customer service. The rollback truck he drove was well-equipped. Fast, efficient, courteous. I recommend Blue Diamond to all my collector car friends.
My man Jojo came through and got my car right it was a really hard job had to call 3 different tow companies but Jojo came in clutch! S/o to jojo highly recommend.
I called this company to get a quote. The quote I was given was for 5 dollars a mile. Never was I told about a hook up fee. Was hit with a 450 dollar fee… I called to ask about these charges and was met with hostility on the phone. Alex the supposed manager did nothing but talk over me and make excuses and be rude. I would not recommend this company. The driver was great. I would give him 5 stars. But the manager has taken the cake. I do not recommend this company and will be going with someone else in the future.
My husband was in an accident yesterday and the man that towed the car was great and super helpful. We gave them the address to tow the car to and when we got to the mechanic shop this morning the car was no where to be seen. I called the dipatch to find our more information and Wilma was the absolute rudest person that I have ever encountered on the phone from the moment she picked up the phone to the moment we hung up. She yelled at me for the vin number because I couldnt understand what she was saying and then started talking to me like I was stupid. She asked me if the mechanic shop was at a new location from where they used to be i said i didnt know but we gave you the address we needed it towed to. I asked of it was left at the wrong plave are we going to be charged to move it again and she replied rudely again I DONT KNOW. She said she would have to call me back in the rudest tone and raised voice and I asked when and she yelled she didn't know... maybe in a couple hours with zero information or empathy. I said thank you for being so rude and she started screaming at me on the phone for their mistake. Turns out they did tow it to the wrong address and we ended up dealing with it on our own. We have already been in a tramatic accident, we are paying customers and were simply trying to get more information in an already stressful situation. There is no need to treat anyone as poorly as Wilma treated me today in any situation. If you can...I highly suggest taking your buisness elsewhere. The only reason for the two stars is because the driver was kind and helpful.
We hired this company to tow our truck/trailer from Commerce City few miles down the road. Their inexperienced driver damaged our trailer. When we contacted their office, the operations manager, Alex, was unhelpful and claimed the damage was due to a turn. They also overcharge. In 22 years of using various towing companies, we have never encountered such high charges or damage to our equipment by a towing company. Their service was unprofessional and inexperienced. We do not recommend this company for towing services.
Yesterday I had a harrowing experience on I-70 where my car decided to have acceleration problems in a center lane. First rescue was the semi driver in the right lane allowing me to get on one of the few shoulders. Second rescue was Blue Diamond towing who found my very disabled car and towed it safely to a shop in Golden. I credit Luis, the driver for safe handling, and contacting me after delivery. He took my card information, left my name and phone number for the shop., and was patient with me when I first couldn’t find my wallet and card. I got an immediate receipt. Kudos to all involved and I was made aware that traffic was hindering the truck. All in all, a good experience in a very trying time. Thank you all! Especially Luis.
We had an incredible experience with Blue Diamond Towing Inc. when our Budget truck lost its brakes in Silverthorne — a stressful situation, to say the least. Thankfully, Danny was the driver dispatched to help us, and he was absolutely amazing.
He was quick to arrive, incredibly helpful, communicative, and efficient throughout the entire process. What could have been a nightmare turned into a smooth recovery thanks to his professionalism and calm presence.
If you ever find yourself in need of towing assistance, this is the company to call. Truly top-tier service — highly recommend!
Couldn’t ask for better service! One of my drivers broke down on the side of the mountain. Rick and his wife, Alana, were incredibly friendly and accommodating. They offered water and were great conversationalists. I also appreciate the care that was taken to secure the truck. Highly recommend.
6050 E 58th Ave, Comm phone number two sixty fifty east fiftieighth, Commerce, CO 80022
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