What clients say about Smith Auto Parts (Visalia) in Visalia (CA)
1 star cause I can't even get anyone to answer the phone. No please hold, I am assisting someone. Just ringing ringing ringing for 5 minutes and online says they're open till 7pm. If its wrong they need to update it.
12 month old battery from Smith’s/Napa.
Smith’s shrugged their shoulders and said “you need a new battery”!
No credit for the 12 month old battery.
You decide. Is this normal?
Why would you buy something at Smith’s, when they won’t back up their products?
I would give zero stars if I could.
My grandparents were also from Visalia and this is not the Visalia they believed in! :-(
I'm giving 3 stars because the guy behind the computer didn't wanna look anything up. That's 1 ? He sent us to another company That's a million times better and small business owned, locally. That's 5 ⭐. Thanks for the referral!
Well it's just too small. the prices aren't too comparable and if you're not really looking for something specific it's not a good place to go to shop just look around there's only a few aisles but it is clean the people are very very nice that's about all I can say for it.
I called around 11:00am and someone answered and then Immediately hung up, then I called again no answer. I called just now for the third time at 12:42pm and the voicemail message says they close at 1:00pm yet they don't answer. Do you want business or not? 05.02.2020
Have to say pleasantly surprised to find a place that isn't as over priced as O'Reilly's or Autozone found the part I needed at half the cost and by the same manufacturer
The employees are helpful. I ordered spark plug wires and went back to pick them up. They were the wrong wires for my car but no fault of the employee.
Called for the first time. I usually deal with oreillys or even auto zone. The guy who answered had a major attitude and like he was so irritated that I called and had to help out me on hold for a long time. First and last time I call.
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