Horrible, horrible company. I would never use them at all. We were stuck and did not know the area. Offered no help. I got hung up on and was willing to leave us. We figured out another solution. Uncaring and offered no help but at long they make money, you are fine. My 2year old was there but hey as long they make money that okay. Terrible customer service and horrible company and horrible people.
Jacob came right on time, was super helpful, and got our vehicle to where it needed to be during a snowstorm. He went above and beyond and was able to help us solve a problem to get it moving again. Most people would not have taken the time to do this. We were very impressed at his expertise, professionalism, knowledge, and execution! I highly recommend this company. Thanks Jacob 👍👍
Jacob was so efficient getting my truck loaded for the hour drive from Weaverville to Redding. He enjoys his work and helping in the community like I do. Thus
our trip was full of delightful banter and trip seemed short. He had all my AAA info too. Great service. Excellent driver. Thank you Jacob and Buddy's.
My car had a drive train issue on Friday and had to be towed to the dealership. Joel was at my house ten minutes after I made the call. He was amazing and towed the car all the way to Orland on a Friday night no less. Thanks Buddy and especially Joel!!
I've never seen a company that goes this above and beyond to help people. James was very professional and willing to go over the top to help us out. There's few companies out there these days that really care about helping people and there's a reason these guy's have such great reviews. We were at rock bottom and because of Buddy's we got home safe after a very bad situation. Thanks guys, top notch service!
I've called Buddy's many times over the last few years, and their guys are always kind, timely, and professional. Today, Joel came out to pick up my truck, and he remembered me AND my son from the last couple of times I had to call! Thank you Joel, for your incredible service! 😁
William Gibson my tow truck driver was awesome… super safe driver he always looked over on every on ramp and was super friendly, also very knowledgeable…. Definitely deserves a raise!
Joel picked me up after I got a flat tire. Drove me and my car 80 miles to Redding. Outstanding service and would heartily recommend Buddy's and specifically Joel.
Joel was great. He showed up promptly and towed my truck to Redding - no fuss or hassle. He’s even a good conversationalist! Turned a messed up morning into a rather pleasant afternoon. Buddy’s Towing gets top marks.
Joel kept me in good hands. Good communication all day. Got my truck where it needed to go on time. Made my life easier. Thanks guys. From Trinity Center.
It’s always nice being able to have great service and be left in a good mood although dealing with car troubles! Joel was a huge help in delivering my car from Trinity Tire down to Lithia in Redding.
Shout out to Joel from the weaverville location ! He went the extra mile (literally) to be a safe and friendly ally in a time of great need. I cannot express how much it means to feel safe as a woman alone broke down on the side of the road. Joel was a joy to be around and we had a lovely chat ALL THE WAY from Junction City to McKinleyville! I thank God for you Joel God bless you and your family.
I requested a tow from Helena to Redding, and I can say everything went smoothly. The driver Joel was very polite and informative of everything he was doing as he secured my Jeep on his flatbed.
Thank you again Joel from the Weaverville Center
Joel came to remove a flat tire and put on my spare. He was prompt, professional, and was all about service with a smile. Great job, great customer service. 👍
I had a phenomenal experience with Buddy's. My car broke down Sunday afternoon way up Hwy 36 in the middle of nowhere, 130 miles away from my house in Chico. I was stressed as could be, and no tow companies were willing to even talk, but Jacob worked with me and AAA all evening to get a plan squared away and even met me at their location late in the evening so I could drop off some keys. Joel lovingly loaded and unloaded my car with extra care to not drag the front bumper (it is a super low sports car) or scrape anything, which is the first time I've ever seen any tow truck operators take that courtesy. I was blown away with the service of these guys. There were a lot of hurdles to getting this plan executed and my car all the way home to Chico, and I absolutely could not have done it without them!
Broke down on Trinity County SR 299 east of Weaverville on Monday night. Pouring down rain and in less than an hour, who shows up? Joel from Buddys Auto Center in Weaverville. He saved me. He was able to put my truck on his rig in less than 20 minutes. We were on the way to Chico where he professionally unloaded my 2015 Dodge 3500 MEGA CAB at my mechanics shop. I will tell you that the degree of professionalism and dedication to the tow service was evident from beginning to end. Thank you so much and may god bless you and your family.
Joel came and got my car after i was broken down for several hours in a small town far from my home. Got me to the auto shop an hour away and was friendly and drove safely. I would recommend this company and him as a driver to anyone needing assistance.
My truck broke down today waiting in line cause of construction. I called Buddy's and it didn't take long for him to find me. The driver Joel was very professional and extremely helpful. Even when I had trouble remembering certain information Joel needed, he was patient with me and made my experience feel like I CAN COUNT ON Joel and Buddy's Auto when I need them . 😎👍
Joel was more than happy to assist with all my needs and carried a professional and happy persona the entire time. Punctual, communicative and courteous. Thank you, Joel for making this an easy experience.
On our way out of town for a camping trip, my pickup overheated. Omri and Joel teamed up to give the best service possible. While Joel loaded our truck onto his, Omri hooked up the trailer. Both vehicles arrived at home, no less for the wear. Both guys were eager to help, share information and learn a lit on the way. Two thumbs up.
Got a flat tire while traveling with my 8-year-old on a super hot day in a remote section of highway 299. It was a super busy day for driver Mike Jones, but he was able to make us a priority! So very thankful for the friendly & professional service! Thanks again, Mike!
JOEL, a four letter name; synonymous with many other four letter words, such as love, and care. When Joel pulled up to haul away our Toyota Sequoia, I had zero doubt that our vehicle was in good hands. As Joel the incredibly consistent tow truck driver from Buddy’s in weaverville pulled away all I could say was: damn, that there is a guy that could pull a biscuit out of a toaster. 11/10 stars.
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