If it had a 0 star i would totally give it that me and my partner came and forgot his tools he had in his head they loan them they do not the front check in guy was rude as hell after i said nevermind we are not gonna go back after all he then said oh well the transaction is already done i said well we are not going back and i just want my $6 back he said rudely you aint getting no money back youll have to talk to my manager totally unprofessional i said ok thats fine he walked off to the portable behind the check in station and then sent me to a gal with black straight who was talking to another co worker about our situation but why??? Then she tells me go to the other window so i did then the manager a big white rude man with grey hair was question why we wanted the $6 i told him why he said thats why its called pick and pull do it yourself he was also rude i then i said i know that i dont need you to tell me all this for $6 is nuts then he sends me back to the black hair girl and shes still talking about us wanting the $6 and taking her sweet time printing a receipt checking it off and being so slow with the transaction then she counts the money out to me 2xs i just looked at her amd said all that for $6 and walled off as we left that was ridiculous bad customer service and they all are very unprofessional WE WILL NOT BE RETURNING HERE.
The price for parts I wanted I researched on their web site, went there pulled the part went to pay the price doubled, this is now twice, the first time I doubled checked by calling made no difference, seems the price is what ever they want that day and time, no cash returns.
Basically worst junk yard in Modesto I went there for a part and I brought my own part that was broken to make sure I was getting the right part for my car and on the way to leave they checked my bag and took MY OWN PART I BROUGHT so don’t bring your own parts to compare it or else they will take it and say your stealing there junk parts
Called in about a part for my 2014 santa fa sport. She was really helpful and gave me all the answers to my questions, she new what she was talking about. Wonderful lady very polite. Need a part go there!!!
They need better cashiers that know about cars they always want to charge me for a different part and when I tell them what it is they say no that’s not what it is so dumb and they don’t honor the prices on there website
Employees are very rude told my husband and I that we need to hurry up bc they are closing. The young girl in the office is very unprofessional. I would not recommend this place to anyone, you can tell these people really hate their job.
Trying to sell them my old truck but these guys don’t tell you what paperwork is needed, I called the online number and the main office number ( they have never answered the phone). Waited for 30-40 minutes because the employee was talking to another employee and they wouldn’t help me until they were done talking to each other.
Don't bother selling your old vehicle to them. We sold our van to them two months ago and they have not filed the paperwork for the sale with the DMV. When we called them they were rude and said they take 90 days to file the paperwork with the DMV. I don't think that's even legal.
Each pick n pull location has its own character and type of vehicles you find. The workers at Modesto are very friendly and helpful. They change over cars quickly, maybe too quickly. Good place to get parts. Only wish they had more OEM rims on sale. Hard to find for OBS Ford trucks.
Love going here for parts. Like a big Play place for Auto enthusiast. Can't beat the prices. When I went today I noticed that they had put carpet pieces under the majority of the working area. Awesome guys awesome
I went with my husband to sell our truck. We didn't expect a whole lot because it's a junk yard and what else can you expect but poor quality from a junk yard. Except that isn't what we got. While it's definitely the got the junk yard, salvage yard, tow yard (insert whatever you call it) vibe, we had a very pleasant experience. The lady (I wish I'd gotten her name to properly give her a shout out) was everything you'd want in the front end of customer service. She was polite, prompt, did everything to make the process smooth and efficient. She was very accommodating and was quick to get us in and out. The process for paperwork was done without any hassles as long as you come in with the required forms and do what you're supposed to do. She was quick to guide us into the lot. She got us a check for the proper amount we were quoted. And got us out within 30 minutes. Definitely recommend for selling cars.
It was a hot day " 2 dollar admission * like a sneek peek " yee " look in most of the cars there WORD " aftermarket ware its at " yee " found 2 " Kenwood s stereo s ( same model too ) yee knows if ( pick n pull ) return *exchange under 30 bones for Kenwood cd player value of bargen " the 2nd times back ` like a puzzle just have to rember where the . . . Tubbs was there too YEE YEE
I've been going there since I was a youngster and living 1 1/2 hrs away, they seem to have most of the vehicles I needed for parts. $2 entrance fee ain't bad. I dont like how theres no shade there whatsoever. But any part I need I look up the price online before going there because some parts I can buy new at a auto store for cheaper than what they charge for certain things. Do some research beforehand!
Came to get some parts... Brought my son who is 6... They turned us away at the door. Said my son is to young to go into a scrap yard??? Never going to pick n pull again... Plenty of other scrap yards in the area. Lost my business for life, and telling anybody who will listen.
It's a pretty good salvage yard. My only gripe is that since people pull their own parts, they destroy others. So you might be looking for a while in the heat. On a different note. They sell running vehicles for very low prices.
Good parts, I’ve always been in and out but don’t expect them to be on time to their scheduled pick ups as the drivers show up whenever they want. I’ve called three times now making this next call my fourth just for them to push me off again. Very big inconvenience as I had important things to do today. Will update my review as the day goes on.
This place is really awesome. $2 to get in, and they have tons of different models, makes, and years. There prices are reasonable. And they enforce the Covid mask law. I'm not real fond of that, but if the media has you worried, then your safe there. No mask, no entry!! Still and awesome place though.
First time being here. Had no idea what to expect. Seems to be a lot or regulars coming through. Really interesting place to get parts for your vehicle. Keep in mind to bring your own tools, necessary tool you need to get that part you need; it’s self service. Unless in my case their was a friendly gentleman there happy to assist me with his 10mm socket wrench to get a taillight I needed.
The customer sirvis was good the day i went was help by a guy not sure your name but thanks you helped me with the wheel lug pattern tool you guys have in the office these are the wheels i picked up
Needed both rear doors to fit my 1996 Ford E 250 Van... they gave me good pricing, help loading and more! Appreciated it as it was 103° that day in July, 2019.
The replacement doors I got had better interior trim panels, pop out to vent rear windows and working lock cables and linkages. Color me happy. All I had to do was sand and paint!
I found the parts I needed between 3 different trucks. Prices were good. Just I think they need to move out the ones that have been picked over out. Unless you know where to look and don't give up chances are you won't find what your looking for.
This place is unorganized compared to all the other pick and pull places I've been to. Nobody was in line but we waited forever for the sales staffs to notice we were there. (They were just chit chatting the entire time.) Do your job. You're getting paid to provide service, not to sit and talk with your fellow coworkers during business hours.
My last visit was great. There were 10 vehicles that had interchangeable parts with my own vehicle. The stock was fresh and still had most parts intact. The woman at the entrance gate was very knowledgeable and helpful.
My mom and I went to pick n pull today and to be honest. The three ladies at the front desk today were more than rude. They shut down their customers comment and questions and didn’t even let my mom finish talking about status of her car after pick up. These women were rude and didn’t seem like they were working. They were gossiping about their lives for the rest of the customers to hear. I wish the manager sits down and talk to this women. Cause how they treat their customers is horrible and something needs to be fixed. Bad customer service overall.
They claim to be a bargain parts place, but be sure to check rock auto before you go because you might be able to buy the part brand new for the same price. Also don't expect the staff to do much more than to take your money. They like to up charge everything. Clearly customer service is not a priority for them. It's a great place to learn about cars, but not always the best for parts
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