Very high quality repair of our Rivian R1S. Took a bit longer than expected but very happy with the workmanship and the people that I worked with. Athena kept me informed throughout the entire process. Hopefully never need to return but if I do I will use this location for work going forward.
They had my car fixed & back to me in great shape in less than a week! I received great customer service while here & would highly recommend this shop to any service member looking to get work done near Travis AFB.
Professionalism, expertise and customer service is how I would express my opinion of Alioto’s. John Hood was my contact point who put me at ease on my first visit. He printed a written estimate, thoroughly explained the process and made me feel like they cared. I chose them to do the work. John contacted me at every stage to let me know what was happening with my car. My car looks great, they delivered it on time and I was very well cared for. I must say I’ve never dealt with anything to do with my car (dealership or shop) where I felt like the people who worked there cared. I would highly recommend them to anyone looking for honest, expert, knowledgeable, and caring service.
From the beginning through the end I received great customer service. Someone to greet you when you entered, staff that told you what to expect during the intake and the estimate of the cost, assisting me get a rental car so I wouldn’t be freaked out about how I was going to do my work while my car was in the shop. Don’t forget the updates that told of the progress of my car and then the best. My car was clean both inside and outside when I picked it up. The work was superb. It looked brand new when I retrieved it. Thanks to a great crew.
I would 100% recommend Alioto's Garage. Ive been hit several times and every time have gone back. They have great customer service not just quality work.
Many thanks to Alioto's Garage for the excellent customer service and workmanship!! They were recommended by my insurance company and exceeded my expectations from the initial estimate, repairs, communication, payment and delivery. Special thanks to their amazing staff, Athena Gaines, George and John Wood!!
Bud was professional and experienced. Every detail and step of the work was handled with care. The quality is excellent, and the job was completed on time. I drove an hour to get my BMW serviced by true professionals — and it was absolutely worth it!
Super fast service. I would definitely recommend Alioto’s garage again. Currently I am a federal employee impacted by the shut down and. WOW the accommodation, understanding and help they provided me.
Greg and the entire staff were awesome in every aspect. Good communication. Good work. Timely completion. A+++ overall experience. Thank you Greg and team!!
We were truly impressed by the way Greg kept us informed throughout the entire process of our door repairs. His consistent communication and professionalism made a difficult situation much easier to navigate. The customer service at Alioto’s Garage was exemplary - every team member we interacted with was courteous, attentive, and genuinely committed to helping us.
Whe we picked up our car, we were amazed at how it looked brand new. The quality of the work exceeded our expectations, and it was clear that great care had been taken in every detail. We highly recommend Alioto’s to anyone in need of reliable, expert, and thoughtful auto repair services.
Best experience ever here the staff is so friendly and Bud went above and beyond to make sure i knew what was going on. My car was fixed so quickly and looks brand new. This is the place to go.
Alioto's Suisun is by far THE best customer service and quality body and paint repair I have experienced in many, many years after owning many cars and trucks. Bud, the Assistant Manager and his team, get what it means to care about the customer, maintain regular communication on the status of the vehicle repair, complete the repair ahead of schedule and just deliver an incredible presentation to my 2008 Tacoma. The car looks better today than the day I bought it and I am glad I went to Alioto's and will continue to many of my friends and colleagues this is the place for any body work, paint and other required repair items. This is just good "old school" customer service, care and good vibes in this place. Now, my 3rd vehicle I have repaired there in the last 3 years and I will keep coming back. They will not disappoint in taking care of your needs. Thank you guys! You are the best!
I recently took my Tesla to Alioto’s for some repairs, and my experience was excellent from start to finish. Athena was the one who helped me throughout the process, and she was incredibly helpful, professional, and kept me updated every step of the way. Her communication was clear and consistent, which made the whole experience stress-free.
The team at Alioto’s did a great job with my car, and I really appreciated how smoothly everything went. Overall, I’m very happy with the service I received and would definitely recommend them to anyone needing auto work done
⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding Service from Start to Finish
Alioto’s Garage exceeded my expectations in every way. From the moment I walked in, the team was kind, helpful, and professional. Despite the shop being busy, they addressed my issues quickly without sacrificing quality. The work they did was top-notch, and their customer service was just as impressive. I really appreciated how smoothly everything was handled. Great people, great work—highly recommended! 👍
I usually don’t leave reviews but in this case, it’s a must…I 100% recommend Alioto’s… we received frequent and consistent updates on the status of vehicle repairs every step of the way, never having to wonder what phase of the repairs they were in or how much longer we had to wait. Athena was and is absolutely amazing she kept updating on the status of our repairs and services, they explained things in a way that was easy to understand and the repairs to the vehicle was completed quicker than anticipated.
I cannot say enough great things about this mechanic shop! After my car was involved in an accident, they did an absolutely outstanding job with the repairs. The quality of their work exceeded my expectations, and my car looks and drives like new again.
Bud was especially terrific—he kept me informed every step of the way, provided timely updates, and made the entire process stress-free. It’s rare to find a team that’s not only skilled but also genuinely cares about their customers.
They truly went above and beyond with their service, and I couldn’t be more grateful. If you're looking for a reliable, professional, and customer-focused shop, look no further. I highly recommend them!
Everybody was so helpful, it was a very refreshing surprise. They always do good work. This was our second time of having repairs done. Both times they were very professional and efficient. I highly recommend them!
I would highly recommend Alioto’s Garage. There are only 2 shops in the Fairfield/Vacaville area that work on Tesla’s and I’ve been to both. Do not waste your time with the other garage. Alioto’s is by far superior! My car looked absolutely fantastic and the customer service was excellent.
Very professional and friendly shop from start to finish. They kept me aware of everything along the way. Excellent workmanship. Can’t go wrong with this body shop. Before and after pictures. Although the after picture was taken at 3 AM with condensation on the car, the paint job is pristine. Very pleased with the results!
Excellent work and Superior Communication with clients was Awesome. Staff keep us appraised to what was going on and very helpful and professional. Would highly recommend to others and would also bring our other car in for some much needed body work as well 5 stars in my opinion.
Aliotos is by far the best shop around the surrounding areas!!! I let them repair my Camaro and they did amazing. They can drive manuals with ease, my car has a very short biting point at the top of the pedal and it’s a racing clutch so it’s aggressive. they moved it with little to no throttle with no issues.(w/o knowing I was watching them) The shop does amazing work, the attached photos speak for themselves. I got sideswiped while going around someone that was stopped in a parking lot and all damage was down the right side and hood from when dude decided to vandalize it with a shovel also broke parts of my suspension when he hit my front wheel. So granted the time that I needed my vehicle fixed they were very, very busy even with how busy they were they got the parts ordered took the car in once they got them and got it done asap 2-3 weeks. They did an extensive amount of work in a timely fashion. Now I did have to return the vehicle for a couple hours, just so they could fix a couple things missed. It was just my left side hood vent that was slightly damaged barely noticeable not caused by them and my passenger window/lock buttons wouldn’t work. They most likely just didn’t click the connectors all the way in or just over looked it super easy to do. also a center cap went missing AFTER I picked the car up some days later, which they replaced no issues but that’s not all there fault 10/10 would recommend and will come back for any future body damage on my other vehicles if need be!!!
Immediately got friendly customer service as soon as I walked in the door. The shop did an excellent job of keeping me updated throughout the process and the job was done in a quick, timely manner! Went in for a bumper fix via my insurance and it came out great! They even washed my car which was a very nice surprise :) I would come back to them again!
Our 2013 Alpina was sandblasted by a freak sand cloud thrown up by a double tractor trailer hit one of those lost break sand pits. Everything forward facing was ruined. Jon Ramirez and his tech Sal made it look showroom ready. Top notch service end to end. Sadly I did not take before pics.
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