This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews for Recology Dixon Recycling Center in Dixon, CA show a generally positive but split picture. On-site, visitors report a clean, organized yard, friendly, professional staff, straightforward processes, and fair CRV payouts. Wait times vary—often quick, but it can get crowded, with limited cans and occasional line cutting. Pricing/value is viewed as reasonable. Downsides include unclear policies (e.g., oil rags) and significant customer service/billing complaints with trash pickup that hurt perception. Inventory variety/parts search don’t apply to this facility. Overall: 81/100.
What clients say about Recology Dixon Recycling Center in Dixon (CA)
Horrible company. As you can see in pictures. Trash cans everywhere, lids broken on almost every trash can down the entire street. Customer service LAZY AND NO HELP
Oil rags are listed as acceptable on the website, but turned away by staff at the physical site as unacceptable. So which is it...? Some transparency and continuity is highly desired.
Worst recology drivers ever. If you like to collect your grey and or blue can four house down, possibly in the middle of the street or garbage slung all over your street and neighborhood, then have at it. Glad I moved.
I visited this recycling center with a large collection of old appliances and broken electronics. The service was top-notch from the start. The team was not only professional but also very helpful, guiding me through the process and making sure all my items were properly disposed of. The center was clean, well-organized, and efficient. I was pleasantly surprised by the reasonable pricing and the value they offer, especially for large-scale recycling. It’s a fantastic place to handle all your recycling needs!
Exceptionally poor customer service. Impossible to talk to anybody, and when you do, they do not follow up. Billing system is a complete mess, and they keep making billing mistakes. We should charge them for the time wasted on the phone. Even picking up the garbage seem to be difficult task for this company. The driver keeps looking inside the first few bins, and if they are empty they do not check the rest, and leave the garbage behind. We have 12 bins. They do charge you as if they had picked the garbage, even after you cancel service.
Just took my plastic water bottles to the Dixon Recycle on 1st and C street and made $79.53. My pickup was filled up though. Quantity was 59.80 pounds @ $-1.33 per pound. You can take your soda cans and glass bottles too. On Saturdays, you can take your electronic waste. They also have an oil dump too. They are closed Sunday and Monday. Hours are 9:00 am to 3:00 pm.
Efficient system for turning in your recycling. The staff is friendly. Only issue is not enough cans on busy days. It can take a while to get out of there.
Small facility but seems well-run. My small recycling dumps on the weekends usually take less than 20 minutes total. Depending on how busy it is, I sometimes have to fight for a spot in line because people can be very rude and cut in front of you.
