By far the best hardware store in the bay not because they have anything special or super low prices but becuase the staff. The comfort of helpful friendly staff that are quick to help but also respect you and your space. They have a huge selection of power tools and hand tools thanks again
way better than home depot!! I'm always able to get out the door with whatever miscellaneous thing I need in under 10 minutes because the employees are extremely helpful and knowledgable. Yes, it is more expensive than home depot, but it is so much closer and the employees are actually helpful.
Herman in the paint department really helped me out after I had been turned away at not one but TWO other stores! Thank you for helping me and my kiddo. I’ll come here first next time.
The manager was very patient while helping me. I went to this hardware store with a unique plumbing challenge. Needed hardware and water supply tubing for a commercial ice maker. The existing fittings were male compression. Super patient, excellent customer service, and went way beyond reasonable expectations helping me find what I needed.
Great neighborhood store for your quick needs/grabs under the DIY umbrella. All of the associates are very welcoming, friendly and helpful! Almost prefer HAH over big box stores like Lowe's or HD.
Outstanding ! The staff is very friendly and glad to help and answer any questions store abundantly stocked Dynamite location to get anything you want whether a little tiny bolt or screw, major home repair needs , or even hobby metals ! The Place to go !
Fantastic store. They have everything from bundt pans to power tools to every type of tubing (well organized!) and tools you could need. A true gem of Palo Alto. Staff is kind and helpful.
The customer service at this ACE is amazing! Was having a difficult time getting two bolts off the hardtop of my girlfriend’s Jeep which would have ruined our plans for the day, but my man Alex came to the rescue and was able to help me get them greased and off.
Very friendly and helpful staff. Well stocked for such a small store. Great for small projects and hobbies. Usually my first stop before trying larger home improvement/hardware stores.
Very helpful person floating around the store today, he helped procure the right parts i needed and obviously new his way around the store. The counter person was great too, needed some white marking paint & never hesitated in running over there to help with too. Overall 5 stars for customer service and parts in stock.
Friendly helpful staff. Very well stocked. They make it a point to lead you exactly to where you can find what you are looking for. A much better experience than big box home improvement store where I have found it hard to find somebody to help. I always come here first for my hardware needs. I only go to the big box stores if Bassett doesn't have what I need which is not that often.
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This hardware store has a friendly, helpful staff with an incredible range of products. I only discovered it recently but it has become the first place I shop for all such needs. Even after eight or so visits I always leave in good spirits. Gratitude to the owners and staff for the way they enrich our community.
A lot of other retail stores can learn from Hassett Ace: it's the friendliest place with happy, helpful employees. It's almost like going back in time of mom-and-pop stores where the owners knew their customers and took the time to serve them well. Although it's not as big as a Home Depot or Lowes, I'm always able to find whatever I come in for.
A much better experience than going to Home Depot. The employees here care about you and help you find what you need. I needed some glass cut for a small window at home. I was able to find an employee fast and he immediately helped me. I'm also amazed how many items this store has in it. I've actually found a few items here that the Home Depot didn't carry.
Came in for a Chain (for a chainsaw) , 2 gentlemen helped me and searched for the right one, took out a couple and ensure I had the right chain. Both gentlemen, as well as the cashiers were all really helpful, polite and very friendly. No waiting more than the necessary, no problems with my transaction. Definitely recommend this store.
The best run business in town. Amazing. I love coming in here. I brought in a toy guitar and asked for epoxy. They ***fixed the guitar*** and then sold me the epoxy he used to fix it! Never go to Home Depot anymore! Kudos to Hassett Hardware!
Hassett Ace Hardware in Palo Alto offers the following services: Hardware store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Hassett Ace Hardware are located in Palo Alto — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Hassett Ace Hardware in Palo Alto buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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