Fix Auto Folsom in
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Address:1465 Folsom St, San Francisco, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Website:
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Zip Code:94103
Working Time and Location
What clients say about Fix Auto Folsom in South San Francisco (CA)
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Excellent service as usual. After some problems with insurance delays, Josh did a fantastic job. Thanks!
Oct 23, 2025 -
Excellent costumer services. Explain in detail the process and accommodate your time scheduled,. They also have excellent communication
Oct 06, 2025 -
The guys at Fix Auto are outstanding! They explain everything to you, they work directly with your insurance company, State Farm in my case, and they even help with the rental car on both ends. My friend used them for his Honda Passport repairs so I used them for my Toyota Avalon repairs. Excellent work and awesome professionalism!
Sep 13, 2025 -
They were very informative, kept me posted on the progress and the price was fair.
Aug 31, 2025 -
I’ve had my 2nd hit & run in a year. San Francisco, you really push me sometimes. Fix Auto on Folsom were able to make this as painless as possible! Not only did they get the repair done in record time, they were able to explain a couple problems I’ve had with my car, based on what they found when they took it apart. And it came back SO PRETTY! They cleaned the hell out of it, and made me feel so much better about the whole situation. I hate having to deal with claims insurance, and they made it easy. I’ll only work with them for any body work!
Jul 27, 2025 -
Great experience with Fix Auto. Originally wanted to go to my own shop for repairs but figured I would try a shop that was already vetted by the other party’s insurance company. The team at Fix Auto took care of me. I called to schedule an estimate appointment and arrived received a quote in about 30 Mins. Scheduled the repair for the next day and they communicated with the insurance company the whole time. I did. It have to do any of the lifting. Would definitely go back if I needed future repairs. Insurance or not. Customer service is top notch!
Jul 26, 2025 -
Had a great experience here. I brought my car in for bodywork, and the team did an excellent job—everything looks like new again. Communication throughout the process was solid, and they were very accommodating with timing and updates. No surprises, just professional work and great service. Would definitely recommend.
Jul 25, 2025 -
Stolen car was towed to FA for estimate by insurance company. I visited to verify pre-existing issues. Staff was polite & efficient, and provided estimate to insurance by next working day.
Jul 24, 2025 -
Service Representative Mark Onias was very helpful explaining the process with insurance company and how the shop was planning on how to repair the fender damages. He took care of the everything and worked closely with the insurance company.
Jul 19, 2025 -
Love this shop they always go above and beyond for me! Friendly and get job done quick! I would never take my car anywhere else
Jun 21, 2025 -
This is the second time I’ve had repairs done with fix auto. Both times they were thorough, professional, explaining everything as we went through the process. Their knowledge of cars and auto bodywork is beyond compare. I’m extremely satisfied with the work they have done, and the way they did it!
May 20, 2025 -
Fix It Auto did a fantastic job with my car. My car was stolen and left to sit for a month before being recovered. Both the inside and outside were completely trashed. When I got it back from Fix It Auto it looked good as new and everything seems to work great. They gave me updates regularly on the cars progress and were very friendly. 10/10 recommend
May 01, 2025 -
My car had been hit while parked on the side of the street and had significant damage to the rear bumper and rear wheel. The guys at fix auto did a great job of diagnosing all of the issues with my car and made sure I stayed informed during the process. It took about two weeks from when my car was towed to Fix Auto to when I got it back and my car has been running great since. I highly recommend!
Apr 29, 2025 -
We had an unlucky streak a couple years ago. My wife's minivan had sideswipe damage, my truck was involved in a fender bender, and then a year later, it was struck while parked. FixIt made the repairs quickly and perfectly for both vehicles. Their paint matched and the panel seams lined up nicely. The vehicles looked "like new." Fast forward to last month when we bought a new vehicle. The manufacturer had crappy quality control and one of the rear doors just didn't align with the quarter panel nor close properly. I refused to let the dealer handle the fix since they said it could take up to a week. I brought it to FixIt and within just a few minutes, they had the door aligned! They're my go-to body shop from now on. Highly recommend!
Mar 12, 2025 -
ABOVE & BEYOND service, all around. They returned my car in better condition than before the collision they repaired. My car drives better than it has in years and the cosmetic repair is flawless. Wow! I’m so grateful to have found a trustworthy and reliable auto shop. Thank you Fix Auto Folsom!
Mar 11, 2025 -
I received great service from start to finish. My back glass was completely, and I needed a repair quick. They were able to squeeze me in and fixed my window quickly. They handled all the insurance work smoothly, which made my life very easy. There were some issues with suppliers (not Fix Auto Folsoms fault), and they kept me informed promptly with updates. They cleaned all the class out of the car, and fixed the glass expertly. 10/10 experience, everyone was friendly and nice. I recieved my car washed and vacuumed, and it was in better condition than even before my glass was smashed! Will recommend.
Mar 03, 2025 -
These guys are awesome 1. They gave me a cheaper estimate/repair cost than the other 3 places I checked 2. They did an awesome job with the repair and now my rear bumper looks brand new 3. Amazing customer service and quick turnaround 4. They washed my (previously very dirty) car and cleaned the inside without me asking which was a nice touch 5. They even pumped up my tires upon request I would recommend this place to anyone
Feb 22, 2025 -
Fix Auto always does a great job, they have great communication about the progress of your vehicles repair. Plus I got to leave my rental car at the body shop once my car was ready for pick up. They handled the rental car drop off, one less thing for me to do!
Feb 11, 2025 -
We got great service from start to finish. Everyone was very friendly and helpful. They let us know as soon as our car was ready, and the service was fast. They did beautiful work on the body of the car. I would recommend them 100%! They also vacuumed and washed the car!!! I know nothing about how these things are priced, so I can’t comment on that. I went through my insurance.
Feb 03, 2025 -
Had a very accommodating experience with Fix Auto Folsom. Insurance would not fix my car up and I was still able to work out a repair with them. Mark was my main contact and he was doing everything in his power to ensure I walked out a happy customer. 5 ⭐ thanks guys.
Feb 02, 2025 -
After talking to my insurance company they asked me to get an estimate from a preferred provider. Was told it would only take about 15 min, it took 45 min. After receiving the estimate they asked if I wanted to book an appointment. When I said no, they sent the estimate to my insurance company that was about $800 less than the estimate they printed out for me at the shop. When I called to ask them why they sent the insurance company a lower estimate I was told because I chose not to have the work done there they revised the estimate to reflect a lower cost aftermarket part not a genuine BMW which they would use. So now my estimate reflects lower price than if I got the work done there. Not trustworthy!!!!
Jan 15, 2025 -
Great service all around. Car looks immaculate now. They did a great job with the fix. Paint is perfect. They’re very knowledgeable, professional, and customer focused. They’re very easy to work with and handled everything with my insurance so the process was seamless. They also were able to make the repair quickly and on time. I would highly recommend them.
Dec 30, 2024 -
These guys are amazing. Sweet and professional. They took care of my car and it looks better than it ever did. shout out to Josh and the crew you guys are amazing thank you again!
Aug 30, 2024 -
Incredibly easy process. Everyone was very clear and communicative for the quote, drop off, during the repair, and for pickup. The repair was done through insurance so I didn’t have to do much. I also got a quote for a paint less dent removal, which required little on my end and the result was flawless. Would recommend and go back.
Jul 16, 2024 -
Fix Auto Folsom did an AWESOME job repairing my Subaru. Scheduling, drop off and pick up very efficient. Seamless coordination with insurance company. They even gave it a well-needed complimentary wash and cleaning. Big thanks!
Jul 04, 2024 -
This is handsdown the best place to go. If you need your car worked on in the city! They are honest hard-working super communicative and just overall really lovely people! Getting your car broken into or hit is never a fun experience however this shop has been a great job looking after both my boyfriend and I when we had incidents with our vehicles. They even fully managed the communication with insurance and make the paperwork as painless as possible. I never thought I would be here Writing a novel reviewing an auto shop but that is how good the experience was!
Jun 01, 2024 -
I love how fast they answer their phone. Good job for that! I loved how fast they fixed my car. Mark was very nice to me and gave me the reassurance I was in good hands, he was very confident about the process they needed to do with the insurance from the person who hit my car. I really liked that he gave me peace in mind that everything was gonna go well and they knew what to do. Lei was very professional and answered all my questions on the phone. Thanks for your nice job, Fix Auto Folsom!!
Mar 08, 2024 -
Everyone was really kind and they were able to fit me in and go above and beyond after my car was stolen and needed some major repairs. They updated me every step of the way and I felt completely comfortable leaving my car there after such a difficult experience. Highly recommend!!!
Jul 29, 2023 -
I am so happy with my experience!! It’s overwhelmingly stressful to deal with insurance / car accident repairs as is, but Josh, Mark, and the entire Fix Auto Folsom team were amazing and easy to work with. I was anxious to get my RAV4 repairs done after getting rear-ended a few weeks prior. I filed a claim with my insurance company and they seamlessly coordinated with Fix Auto to complete the repairs. The entire team provided excellent customer service - they provided an accurate estimate of the repairs the day I brought my car in, dropped off my car just two days after, and my car was fixed back to its original state within just 1 week! Throughout this entire process they were transparent and maintained consistent communication. Beyond grateful for Fix Auto Folsom for coming to my car’s rescue!!
Jun 09, 2023 -
unprofessional! Car repair outside! Made the interior of my car filthy! Maintenance date is long! After procrastination and procrastination, some parts have not been repaired well, and there are many traces of glue! a mess
Mar 27, 2023
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