O'Reilly Auto Parts in
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Address:1272 El Camino Real, San Carlos, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Zip Code:94070
Working Time and Location
What clients say about O'Reilly Auto Parts in San Carlos (CA)
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I am out of town and the alternator went out on the vehicle I was borrowing. I went to the San Carlos, CA location on El Camino. Eduardo was so helpful. He checked everything. He told me about a mechanic to get it done. I felt like Eduardo went over and above. If you get a chance go by and see if he can help you too!!!!!
May 25, 2025 -
I would like to obtain a new battery for my car. Lily assisted me and informed me that she would need to order it and call me when it arrives at the store. However, I waited a considerable time, and my mechanic also waited for me to have the battery replaced. Since she did not call, I am concerned about the store's responsiveness to its customers. I'm uncertain if his name is Emmanuel, but I believe he is the store manager. He instructed his employee not to assist me with replacing my car battery. Emmanuel appeared disinterested and dissatisfied with his work.
Apr 28, 2025 -
Saturday, September 28, 12:44 p.m. Every time I come, they serve me super well, but sometimes when there are other people like the ones who are here right now, including the manager, since I have found him on many occasions and he has terrible customer service, that's why I prefer to come at another time, not when that group of people is there.
Sep 28, 2024 -
The store usually has what I need, but there's selection of bulbs for your car is very limited. There seems to be a lot of empty spots where bulbs used to be.
Mar 30, 2024 -
Went shopping and Lillian was very helpful and found everything I was looking for. Great customer service.
Mar 19, 2024 -
Erik and eduardo helped me with some parts and headlight polish. Great customer service
Nov 26, 2023 -
I don't go very often but it's way more organized and quicker to get in and out than the other big names nearby (AutoZone, etc)
Sep 01, 2023 -
Came in and Hunter was very helpful. Helped me get the right oil for my Jeep and let me borrow a funnel so I could pour it. Thank you Hunter!
Aug 14, 2023 -
William Hernandez is the most informative,practical, knowledgeable, and truly kind hardworking asset to that store. Thanks will
Jul 10, 2023 -
Great location and mall store but has everything you need, convenient and efficient. You do not have to walk too much in order to find what you need.
Jul 04, 2023 -
People that have no knowledge about cars work there, I was given the wrong parts, now my car is stuck and they told me oh just come back and we'll give you the right parts. Unbelievable they should be bringing me the correct parts now I don't have a car that I can drive cuz it's in the driveway with no oil wrong oil filter wrong air filter. I guess you get what you pay for
Mar 15, 2023 -
Only giving four stars because although the service was exceptional the part that was needed was not available in store as it had stated online that it was. I still ordered the part and I still got great service, but the part was not available in store.
Jun 27, 2022 -
Returned items that we did not need nor used today. The gentleman behind the counter displayed such professionalism in helping me with my transaction. Saw a brochure about accepting used motor oil and its filters.[ Didn't know you still did that]. He again was very knowledgeable about this service. Thank you, Store Manager Kas Gurrola, for your expertise. I'll be sure to tell my family to ask for you when shopping at O'Reilly San Carlos. SEB
Jan 26, 2022 -
Had the car light bulbs that I needed! They have most car parts and supplies and the prices are ok. The staff are helpful and knowledgeable!
Jan 09, 2022 -
We had an issue with our headlights and the staff were very helpful in researching and talking us through our options (he didn't automatically try to sell us the most expensive). Also, when there was a question about whether the replacements we were about to purchase were the right ones, there was only a cheerful 'let me check again' and no negativity when he realized we had the wrong ones in hand. We were also told about the 1 year replacement warranty - great customer service! We'll definitely return to this particular store again.
Jan 02, 2022 -
This location is very organized, clean, and has amazing staff!! Erniel helped me with everything I needed, and explained everything to me. He was really attentive, helpful, and had amazing customer service skills. The staff here goes above and beyond to help their customers. If I ever need anything, I will definitely come to this location!!
Dec 27, 2021 -
This is my nearby auto parts store. I like to order from their extensive online parts catalog. And, my order is always ready when I arrive to pick it up.
Nov 07, 2021 -
Great customer service. Really nice guys working there. I need help replacing my headlamp and they did it for me.
Aug 08, 2021 -
Great customer service. Wish I could remember the team member that helped me? Young looking wearing a baseball cap. Went out of his way. Keepnit up
Aug 03, 2021 -
Not good this time, went to Auto Zone, put in my light, no problem. O Reilly, didnt even try to put in. Said i could buy it there, why would I buy if you can't put in . Took Auto Zone less than 5 mins
Apr 12, 2021 -
Just went in for a break light and was having trouble figuring out which one to buy based on the information in the book. I walked to the front and immediately the staff here knew I needed help and was eager to help. The lady looked up my car info and found the correct light bulb. Thank you for your great service.
Nov 04, 2020 -
Needed windshield wipers. Pep Boys website said San Carlos location was open till 9pm. Went here at 8:05, CLOSED! So O’Reilly’s to the rescue! They had a full and affordable at any price range for our needs. Best part was they came out in the rain and helped put the new wipers on for us. Wonderful service. Clean and organized store. Will be switching Auto Stores. P.S. they stay open to 10pm
Mar 07, 2020 -
Great service!Jonathan at the counter helped me to look for the right low beam headlight for my car. He even changed the bulbs for my car. Highly recommend the store and the knowledgeable, excellent service.
Dec 04, 2019 -
Nick (I think that's what his name was) was such a great person. I needed a small part for my daughters VW beetle and he not only researched it for me, but printed out the part and offered to order it too! Excellent customer service here (always)!! Thank you!
Jul 22, 2019 -
I had an excellent experience at this location. The operating hours are rather generous, so you'll still be able to find help during the later parts of the day. And you most certainly will find help; the staff here are incredible. On top of knowing their stuff, the two gentlemen who helped me out were very friendly--not to mention very understanding towards a maintenance noob like me. Probably one of the best customer experiences I have ever had, and I don't just mean when shopping for auto parts.
Apr 03, 2019 -
Staff here are cool. Saw one of the staffers working on a strut tower brace mod for his Mustang between helping customers. I like that people are comfortable doing minor fixes on their cars in the parking lot. Auto parts store should promote a DIY automotive culture.
Apr 25, 2018 -
They are amazing! My car battery was dead so I had to walk to the store and I planned to carry the battery back. I know, it's heavy; I don't know people in the area that could've helped. Tony and Nick gave me a ride back home to jump my car, bring it to the store and make sure I bought the correct battery. Nick even changed it for me! Like I said, Tony and Nick are amazing!
Dec 17, 2016 -
I go here for small parts for my 67 gm327. Good service, easy to return parts. Been going here for like a couple years now and the only time I go somewhere else is when they don't carry what im looking for.
Oct 10, 2016 -
Cheat my son by suggesting a part that did not worked. Would not let him return item that they said is the right one. Kevin the employee a rude person just hang up on. Best to buy auto parts from pep boys or more friendly reputable stores than these rip-off store.
Aug 16, 2014
Nearest Junkyards to O'Reilly Auto Parts
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We will buy your car in any condition:
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