MoveAuto is a top-rated vehicle transport company based in the San Francisco Bay Area, committed to providing excellence in service since 1994. We specialize in shipping cars, trucks, boats, and specialty vehicles worldwide, catering to both personal and commercial needs. Our team of professional drivers and friendly office staff work together to ensure 100% customer satisfaction. We're backed by a Freight Broker Surety Bond for added peace of mind, ensuring the utmost protection throughout every step of the shipping process. Whether you're moving long distances or need to transport vehicles for your business, trust MoveAuto for safe and efficient service. We serve customers nationwide, coast to coast.
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What clients say about moveauto (formerly All American Trucking and Transport) in Burlingame (CA)
This almost ended up being a nightmare for me. I signed a contract with this company to move my car from Ohio to Texas. This contract was signed nearly 6 weeks before my move and I assumed that would give them plenty of time to find a driver and coordinate pick up…however, a week out, 4 days out, down to 2 days before I was scheduled to fly to Texas, no driver had been assigned. How does that even happen? Be very careful if you choose them.
Shipped two cars with relatively low ground clearance (just over 5") with them from coast to coast on open transport. A bit more expensive than the competition, but the extra money was absolutely worth it to me for several reasons - no annoying marketing tactics, peace of mind (good reputation & insurance policies), good customer service, tighter pickup/delivery windows (saved money on rentals), *the ability to drop my car off after hours at their office* AND *have my rideshare to the airport reimbursed (something I didn't even expect)*. They even let me change a pickup location to a different location 30 mins away at no extra cost (it was on the driver's way, but still). The driver/company that they had fulfill each delivery was fantastic too. From what I've seen and heard, these guys are head and shoulders above the competition.
had a disastrous exp. w/ this co. They were sub-contracted by a reputable moving co and then they sub- contract w/ a nameless co based in OH. I have a very valuable car and trusted them. The people who moved the car barely speak English. They arr. for pick up after hrs. trying to explain where to meet. I shipped a car from the East Coast to the West Coast. Their communication was poor. There were multiple delays. They did not honor their agreement and hid behind a complicated contract. I’ve shipped cars cross country on other occaisions and never had a glitch of any sort. I fon’t know how move auto gets positive reviews but my sudpicion based on their attitude and subsequent behavior is that the reviews are fake. It’s become a very common practice. My advice would be to google best auto movers snd do your homework. There’s more than cost to consider. Do not let a moving co. sub-contract an auto shipper for you out of convenience. Find your own. There are some very reliable co’s out there. move auto is a terrible business; over priced. under qualified.
The cost of sueing them is the amt. I had to spend to have my car restored to the condition they originally received it in. Seriously- avoid this co.
Had a great experience moving my car from SF Bay Area to Texas using moveauto. I dropped off the vehicle and keys on Monday morning in Burlingame, and it was delivered to my door in TX on Thursday, one day ahead of schedule. The driver was courteous and communicative on delivery, and worked out an alternative delivery plan over the phone in case the gigantic transport truck could not get into the neighborhood.
It would have taken me just about as long to drive the distance myself, with far less hassle and exhaustion, especially including hotel + gas + wear and tear. Definitely recommend!
I’ve been working with Moveauto for about 6 months, and they’ve been outstanding. I send all my customers’ vehicles to them and have had nothing but positive experiences. Ashton, Alexandra, and Nathalie are always helpful, communicative, and friendly. Their pricing and timelines are always upfront and honest, which I really appreciate. 10/10 service—highly recommend!
My car was picked up in Monterey, California on a Monday and arrived in Jacksonville, Florida that Friday. It was an incredibly speedy experience and the cost was reasonable. This company — unlike other companies — could actually guarantee me a pickup and delivery date rather than providing a range of days. Stephanie and Jamie at Move Auto are true professionals — they were refreshingly responsive and reassuring throughout the whole process. Naturally, I had a lot of anxiety going into this so I appreciated their communication.
The guy who drove my car across the country, Richard, gave me a heads up the day of pickup and delivery re the time to expect him. He was kind enough to walk over to my car at my apartment complex and pick it up. Upon delivery, he drove my car over right to my new apartment. He didn’t have me meet him in some random parking lot that could fit a truck in the midst of my busy cross-country move which I super appreciated.
Tip: I suggest placing an AirTag in your car. It is fun to track where your car is located on the map and helps with planning purposes.
Had a very positive experience with this team. They were very informative and transparent from the get-go which unfortunately was not the case with some other transport companies we looked up prior to contacting MoveAuto. The team was regularly in contact with us as we approached the transport date and we dropped off our vehicles with a sense of ease that they were in good hands.
In full disclosure, the price is a bit higher than some other transport companies we looked up but we felt what we were getting was worth the cost.
There’s a lot of options to have your car shipped — don’t choose this one. They delivered what was a working automobile upon pickup with a dead battery. Even after I jumped it the car was not street worthy. It’s been at the shop for two days now as the mechanic is still trying to figure out the issue is.
To add insult to injury, they were hours slow to respond when I had to get my car towed. Then came up with this or that policy that absolves them from responsibility (as if they would agree to ship your car if one didn’t agree to each term and confition). Then they add that they’re simply a vendor who contracts with 3d parties etc etc etc.
On top of that it took a long time to deliver a now defective car. My movers picked up my stuff in VA and got it CA four full days before MoveAuto delivered a car they broke.
They don’t try and address issues that happened on their watch just evade responsibility.. Short of their driver wrecking the transport truck on the highway — and they probably would disclaim liability even then — you will on the hook if *anyjthing* is wrong with the car upon delivery.
Go with someone else.
I had a great experience working with them. We moved cross-country with two cars. We had to drop off after-hours for as much as I wanted to come on time, there's always something on the last day of the move! It was a holiday weekend but the cars were delivered on time and in great condition. Very happy with their work.
Great communication and service. They say door to door but practicalities of getting a giant car carrier to most doors is tough, so most likely they’ll pick up nearby that’s semi accessible. This was no problem for me. For a friend who also shipped a car, they paid for his Uber ride. Very satisfied.
I needed a car transported from California to Washington state and this company was recommended to me by my moving company. I made contact with them. They gave me an extremely reasonable quote, and they were able to get things done very quickly. I received good communication from the driver coming to pick up my car and the driver that delivered the car. My first contact was with Brandon, and then he set me up with Monica. They both communicated with me extremely well, kept me informed and got the job done exactly as I wanted. I would never hesitate to use them again or recommend them to anyone who needed to have a vehicle transported.
Don’t trust them they will lie. Very unprofessional!! My driver drove from Michigan to San Diego Awana told me that the customer wanted the drivers license a copy so he could add him to his insurance. The driver delivered the truck I called her she asked for a pod I said you never mentioned us needing one she said no problem I’ll take care of it with accounting. So the customer was giving the driver a ride to the hotel but he asked him would he help him park it in a hanger. Now after I sent here confirmation and she also confirmed it with the customer the driver was on-site and delivered the vehicle my company is not liable for any thing else the customer and driver do after the broker got confirmation that the vehicle was delivered. So the customer is spotting the driver parking it in the hanger and had him turn the wrong way and trailer got scrapped and damaged but once again what’s done when the driver is off work doesn’t have anything to do with my company. 1 it’s private property 2 that’s between the individuals involved. That haven’t paid the driver spent 1500 getting there.
I recently got two cars transferred from CA to PA, one was picked up from home, one was dropped off at this office in weekend night. Both were delivered within 4 days (yes, so fast) smoothly. I am extremely satisfied about the communication, setup, delivery with support from Monica. You can definitely find better price elsewhere, but this will let you be peace of mind for sure! Highly recommended!
I was so happy with my experience from start to finish. Thorough discussion about the company, great pickup and drop off and outstanding regular communication throughout the process to keep me updated. My car went in a closed van and arrived in exactly the same condition as it left. Arrived on time. Can’t ask for more
Move Auto did an excellent job transporting my Acura from Austin to San Diego. Of particular note, Monica was great to work with. Same with Peter the driver. Both demonstrated hospitality and excellent communication. Highly recommend.
I had an excellent experience with Move Auto Transport when moving my car to San Antonio, TX. From the start, Patrick Connor was professional and helpful during our initial contact, providing clear details and ensuring everything was set up smoothly. Throughout the process, I had multiple interactions with Monica in the office, who was always responsive and kept me informed every step of the way. She coordinated the drop-off and delivery seamlessly, making sure the timing worked out perfectly. The car arrived in great condition, and I couldn’t be happier with the service. Highly recommend their team for anyone needing reliable and efficient car transport!
Great experience all the way around. Needed a jeep shipped within a day and they let me drop it off with them until a truck was assigned. Very friendly customer service and even the truck driver went above what was needed to make sure we were set.
I had a big move from San Diego to Norfolk. Selling my home was challenging, and I had to cancel on this company twice. Frankie was wonderful! He was patient and understanding of my situation. I finally used them a little over a week ago, and all the staff exceeded my expectations. From getting text messages from Kayla updating me on dates and wanting to know how i am doing, to pick up with Jun in San Diego, to the drop off by Scott in Norfolk. Everything was smooth, and what you expect from a class act auto moving company. I appreciate all the help and professionalism from this company and will continue to recommend them to anyone moving instate or out of state.
I am in the military and needed a vehicle transported to my new home. The driver arrived the earliest day they projected, he called a day before hand, called before showing up. I couldn't ask for anything better. Not only that, I ended up falling behind in my travels and the vehicle was going to arrive a day before I got there. I painlessly talked with the Transport Coordinator and what I thought was going to be a huge headache ended up being painless. The Transport Coordinator got in contact with the driver, changed the plan for him to drop off the vehicle at a local Walmart (my decision) and I was lucky enough to have had my sponsor their to pick up the keys. Which I think he could have also dropped it off without anyone being there as long as I gave consent, which I didn't know they could do but in the end, know that made life so much easier. All of that was planned out the night before, through text, 8pm on a Friday or Saturday. My car was the exact same as when I left it. Nothing visual, I followed their directions and closed all air vents inside the car before the travel so there were no smells in the car - everything just worked out wonderfully. Moveauto went above and beyond, specifically with the driver and the Transport Coordinator. A+! Will use again.
Never before have I been so eager to leave a review. LISTEN. I needed to move to New York from Indiana for a job. My girlfriend and I had two cars that we couldn’t take because we were driving a u-haul. Every single auto transport had these terrifying reviews about them not showing up or late drop offs or scratches and damages. I heard about MoveAuto on Reddit and was suspicious due to low number of reviews. The man on the phone talked to me really professionally and it did come off very salesman who is trained to ease your fears. But we needed to move so I said YOLO and paid. We ordered pick up on a Tuesday and were told the driver would come anywhere between Friday-Monday.
I need to preface that these places are brokers and not the actual drivers. YOU NEED TO UNDERSTAND THIS. They have no control on what actually happens with the driver. We were very fortunate to have a nice driver who arrived on Saturday to pick up our cars. He listened to our pick up location request and was quick and easy. Throughout the entire process MoveAuto continued to reach out to me to ensure everything was going well. The driver delivered our cars safely in New York that Monday, long before we thought he would. Everything went extremely smoothly and MoveAuto did everything they could to communicate with me. The only scary part was whoever the shipping company was didn’t respond to my calls on Friday or Saturday until the actual driver reached out to me.
I think we were very lucky because we had two vechicles and our price was a bit higher which allowed a better company to take the offer but it might not be the same experience for everyone. I highly recommend MoveAuto. More focused, caring and communicative
After calling and quoting many brokers, most car shipping companies are brokers, MoveAuto was recommended by a trucker (Golden Key Express, which is also highly recommended, too). Unfortunately, I couldn't use Golden Key due to timing, but he recommended MoveAuto. I talked to Stephanie, and she was amazing she got me a quote right away, and it wasn't too expensive (California->New Jersey). They worked with me on a pick-up day and delivery day, I wanted a certain day, which isn't guaranteed, but they said they would do their best to deliver around that day. Their agents gave me updates. When the delivery happened on the day I wanted, I had to go to the shopping center because the street I lived on didn't allow trucks over a ton. Due to traffic the delivery time was delayed but that couldn't be helped. When my vehicle arrived, it was in good condition and had no scratches. Definitely will use it again.
I had a very tricky/challenging transport that went perfectly with Moveauto. I had been working with Patrick Connor of Moveauto for some time and I fianlly got an opportunity to work with him. I have been in logistics for over 30 years and I am hard to impress because I expect and deliver nothing but the very best all over the world. When it came time to move a personally owned vehicle, I turned to Patrick and his team. I purchased a custom built trike with a big 3.8 liter V6 engine from a close veteran friend to help him and his family in their big moment of need. He was battling with cancer and I had relocated half way across the US. The vehicle move was complicated on multiple levels. Trikes are typically difficult to load unless proper ramps are available. This one was massive being12' long. The other complication was trying to arrange a pickup time. The owner was in and out of hospitals and doctor apopointments (both planned and unplanned). This necessitated two pick-up schedule changes and associated hardships for Moveauto. I was the "bad guy" stuck in the middle but everyone calmed right down and worked with me and then finally ... all the stars algined, the trike was loaded behind a new Aston Martin and delivered a day early to my by a super nice driver that earned himself a nice $220 tip. Now the trike sits in a barn needing a lot of work but the difficult part is now over Many, Many Thanks to Patrick and their transport coordinator, Kayla Clonce as this all worked perfectly.
I shopped for auto transport but Other companies BBB was poor or Reviews of concern But MoveAuto Patrick & Ofa made it easy transaction. The company sourced to transport my car, called 3 hours ahead then called again he was in traffic was very polite & courteous. They moved my car 1500 miles so it was picked up next day from ordered and delivered 2ish days later so that was trucking. No issues at all. Car was dropped that night, I inspected next day, All was fine with no mileage difference. Although they came in higher than a few other quotes for Easy, Piece of Mind & No dramatics at Delivery was worth every $$. Highly recommend
Awful experience. Soon after I dropped the car off at their location a truck transporter gave me a call asking to come pick up the vehicle. The vehicle was in moveauto's hands and it was their responsibility to coordinate transport, not mine. It was their one only job as a broker.
Several days later I then got an alert that the tire had extremely low tire pressure. I reached out to my coordinator and she said she'd look into it. She gave me no update on the matter. When the vehicle arrived (14 days later!) I took it to a shop to investigate and they identified the tire had been punctured. This must've happened while on their property still because the truck didn't pick it up until later.
I have now been trying to get a hold of them for a while but they refuse to answer calls or respond to messages. Do yourself a favor and stay away. One of the worst services I've ever had in transporting a vehicle.
MoveAuto took a overwhelming experience to a great one. I worked with Stephanie to get my 2016 Honda CRV shipped from Washington, DC to Seattle. I was not in any rush and got the car in 11 days. I could not be happier with the process. It was smooth, communication with Stephanie, Monica, and and the driver Zach was great. I was really happy with the price point as well. I had heard about companies that keep charging for extra costs, but that was not the case for me. One and done. Thank you so much! (Picture below of when I got my car to Seattle. They delivered it at 5 AM, earlier than expected, but so pleased with the seamless process)
We recently used Move Auto to transport our car from California to Florida. Move Auto seems like quite an honest company. Their rate was a bit lower than some of the quotes from similar companies. The staff were for the most part easy to communicate with. The car arrived (the day after a hurricane) within the time frame they quoted. The car was unloaded in a safe place within a short walking distance from where I live. The car was in good shape when we received it.
Was at first skeptical about auto move companies but happened to find this one and did some research on it. Very trustworthy company and also fast shipping (ships within 2-3 days depending on your location). I was shipping my car from Texas to Bay Area round trip and they all had amazing communication ensuring that my car was en route. Frankie was great and had excellent customer service along with Monica and Kayla. They make sure your car is delivered in good condition and that you check for any damage prior and after delivery. Great price for their service and they don't try to scam you in any way.
If you are looking for a trustworthy company to transport you car, I did a fair amount of research and ended up using All American Trucking and Transport. Be aware there are some other companies out there trying to use their name. This my first time shipping a car, and it was from coast-to-coast, so I did a fair amount of due diligence in identifying a company that had good reviews from real people. I must have spoken to about 15 different companies, some claimed to be half the price, however as soon as I looked them up and read their reviews, I found that they were all about bait-and-switch and previous customers had horrible experiences. I even went to BBB to check them out and found again some really discouraging information. I ended up choosing All American and paid a couple hundred dollars more, but they picked up the car on schedule and it only took them 6 days to get the car delivered to me. I would highly recommend them.
DO NOT TRUST THEM!!
We used All American Transport Inc in Burlingame, CA to move our two cars from Seattle to Miami.
I had used Reindeer Auto previously but I'm from the Bay Area so I thought I would give them the business.
Communication prior to our move was good: pricing, quotes, timing. We chose a 1-day pick-up in an enclosed container for my wife's Tesla and a 3-day pickup in an open container for my Toyota truck.
When moving Day came the local agency was West Coast Auto Transport Service from Spokane, WA. They picked up the car without incident.
On delivery day for the Toyota the driver called at 6pm saying he would deliver at 9pm. I suggested that would be too late. He begged and pleaded and explained he needed to go to Tampa the following day. I finally relented and received the car in the dark....
The following morning, I was able to inspect the car to find a huge dent to the rear spoiler of the truck. I've taken it in for an estimate- $1,400!! My car isn't perfect and has a lot of small chips & scratches but is otherwise in good cosmetic shape. When I contacted All American to explain the situation, they first claimed that 'forensics' would dictate that the damage could not have happened as it was 'asymmetric'. Then after I encouraged them to contact West Coast Auto Transport to find the person who picked up my car- they declined and denied my claim for damages. They then suggested I contact my insurance company...
DO NOT TRUST THEM!!
Do yourself a favor- find another company to move your car!
Aug 14, 2017
Nearest Junkyards to moveauto (formerly All American Trucking and Transport)
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