Wheel Works in
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Address:120 El Camino Real, Belmont, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Tire shop
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Website:
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Zip Code:94002
Working Time and Location
What clients say about Wheel Works in Belmont (CA)
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They were able to get me a new tire in just a few hours on a Sunday. Many thanks to Brandon at the front desk. Kept me informed at every step.
Oct 21, 2025 -
Did an alignment last week there, told them just leave my car key inside my car and call me when job is done so I can remote lock my car (Tesla can do so using the app), but no one call me at all even after store closed which my car was left unlocked for very long time.. also I got no alignment report when I got in my car, so I called next day requesting one and no one got back to me, so I called a few days afterwards and the guy told me they don't have any report most likely due to this guy named Michael did not do his job and print out a report (or did he even did any job I would never know), the only thing they can do is to ask me come again to re-do one, this is insane.
Oct 13, 2025 -
My service advisor Michael was kind, and friendly. He really takes the time to speak with you and explain everything.
Sep 25, 2025 -
I have taken my BMW to this location countless times for different services. Every time the service is great and quick. The manager Michael is very helpful and professional and the whole staff is great!
Sep 14, 2025 -
Came in with a flat tire on a work vehicle, in less than 30 minutes I was driving off with a new tire and peace of mind. Great service!
Sep 10, 2025 -
The store manager and staffs are very professional and very helpful. My Honda Pilot break system issues got figured out and repaired efficiently. Also, the discount due to promotion was processed very smoothly. I am so happy with the services.
Sep 06, 2025 -
I arrived at 10:30 and they told me that they were going to do the inspection in an hour and at 12 I called and they told me that there was only one more car left for them to inspect mine. After 4 hours went by, nothing happened and they didn't call me. When I arrived, they told me that they did inspect it but that they hadn't put it in the computer. Then I told them that I needed it for tomorrow and even then they wanted me to wait 1 more hour, that's not fair. Traduce una conversación
Sep 03, 2025 -
I came in for an alignment and was assisted by Pedro, who was extremely helpful and respectful throughout the process. His professionalism and customer service made the experience smooth and stress-free. Highly recommend.
Sep 02, 2025 -
The premium I pay at WW for my tires so far has paid off. I trust the employees, which is hard to achieve for people selling things. Their statements to date have been accurate and reliable, and their customer service is easy to reach, a pivotal point that so many business are getting wrong now.
Aug 30, 2025 -
Wheel works at Belmont Branch is always the best, the staff and mechanics are very knowledgeable and well experienced. I been using the branch for 10 years for my 10 cars. Good work for brandon and marvin.
Aug 22, 2025 -
Went in for an oil change and tire rotation, upon arrival was greeted and felt welcomed by both front advisors, told me an approximate wait time and vehicle was done around that time. I really liked how the technician working on my vehicle was thorough on what the vehicle needed and actually showed pictures of the vehicle recommendations. I was overall satisfied with my visit here and I would 100% recommend this location for your vehicle needs.
Aug 11, 2025 -
Thank You Marvin. I hope that every customer who is looking for help runs into Marvin ( the gentleman in the pic) He represents everything that has to do with customer service and I'm surprised he doesn't own the shop as a franchise member. I'm in the middle of my car getting done while I left this review. I'm pretty sure you all know I'm satisfied lol .
Aug 10, 2025 -
Great place to fix an A/C, got a nice, knowledgable technician! Price is pretty high, but look for online coupons, they are really good to honor those. Front office is fair but no smiles or kindness. Cons: #1 - You need to ask a lot of questions to know what is going on. #2 - No seat protector ... Do make sure that you ask for one if you have a cloth/textile seat. Would recommend them though!
Aug 04, 2025 -
This review is specially of your service advisor Michael. Michael is one of those rare people that gives you hope in the goodness of others again. He’s one of those people that is trustworthy and honest, which is a very rare thing when it comes to mechanics and vehicle repairs. All of my family’s vehicles have been serviced by him and he has always been fair and honest and reasonable. He will tell us when a “recommended repair” is not necessary and when something is. My family members have all mentioned to each other how every encounter with Michael has been exceptional. He is so exceptional that we have followed him from business to business. We are not loyal customers to any of the companies he works at, we are loyal to him specifically. Yes, he’s THAT good. Michael, you are a honest, reliable, and an overall excellent person. You treat people like family and it shows. Keep doing what you’re doing because it’s refreshing and it stands out. Thank you for all you do. You’re appreciated and I hope your employers recognize it.
Jul 22, 2025 -
Works of Belmont: Making appointments is easy/quick/flexible. Great personalized customer service, highly proficient technicians, full explanations of services, charges, and recommendations. No high pressure salesmanship. GREAT!
Jul 17, 2025 -
Michael was awesome! I came in, was helped in just a few min, he was super fast and nice and they were able to repair a tire in less than 1hr that their competitor down the road said couldn't be fixed. Wheel Works gained a customer in me today! Thanks for the awesome job Michael!! Oh, and they were ~$20 cheaper too!!
Jul 07, 2025 -
⭐⭐⭐⭐⭐ 5-Star Service! I had such a fantastic experience at Wheel Works that I had to share! Yesterday, I stopped by because I needed help pumping my tires. Michael, without hesitation, stopped what he was doing and came over to assist me right away. He was incredibly kind and helpful, and when I tried to tip him, he refused, saying he genuinely enjoys helping people and encouraged me to come back when I needed an oil change. As it turns out, I did need an oil change, so I decided to do a little price comparison. Jiffy Lube quoted $169.99, Oil Changers was $147, and Wheel Works? Just $121! Not only did they have the best price, but they took me in immediately. No appointment, no wait. The entire process took just 30 minutes and every single person I interacted with was friendly and professional. I haven’t been to other locations, but I can confidently say this one is top-tier. Incredible service, unbeatable prices, and a genuine commitment to helping customers. I’ll definitely be coming back!
Jun 24, 2025 -
This store really cares for its customers and shows it by how efficient their work is and how well the guys up front handle getting my checked in. I really give my hat off to the store manager. He is keeping the best crew possible. Thank you Michael for the new main shop
Jun 23, 2025 -
Got an alignment done at Wheel Works in Belmont—Guillermo was awesome! Super helpful and made the whole process easy. Car drives great now. Highly recommend
May 30, 2025 -
I had an awesome experience at Wheel Works in Belmont thanks to Guillermo! He was super knowledgeable, honest, and helpful throughout the entire process. He took the time to explain my options clearly and made sure I got exactly what I needed without any pressure or upselling. The service was fast, efficient, and done right the first time. Guillermo’s professionalism and friendly attitude really stood out and made the whole experience smooth and stress-free.
May 30, 2025 -
I had a great experience at this tire shop! The customer service was excellent, friendly, helpful, and professional. Pricing was very reasonable, and I was impressed by how quickly they were able to get me in and take care of everything. Definitely coming back next time I need tire service.
May 30, 2025 -
I have always found Whee Works Belmont to be competitive on pricing. Especially recommend the lifetime wheel alignment service. Well worth the money paid in advance. Wheel Works is not just for tires. They have also serviced my 2 cars. I have used them since getting ripped off by main dealerships and have had a great service from them. They do what is recommended on the service schedule!
May 27, 2025 -
First off, they never called me with updates. First time I was in they took a very long time - even requiring me to leave the car overnight. the second time they again took a very long time. I realize there was an issue with the parts. but again they never called me with updates or even to call me when the car was ready for me to pick up. They had my car for over a week. They also were only to do half the job. The parts issue would have good for me to know before I left it.
May 17, 2025 -
I brought my q50 in here twice. The first time, the employee (I think the manager) didn’t seem to care much about my business. This time there was a new manager there and he was great! He was friendly and informative and you can tell he’s a car guy so he cares. Will be returning!
May 16, 2025 -
Had a great experience at Wheel Works in Belmont! I came in last week because of a slow leak in one of my tires. Even though they were pretty busy, they were able to fit me in the same day. The staff explained the issue clearly and gave me a couple of repair options without trying to push anything extra. The tire was patched up and ready in under an hour, and they even checked the pressure on my other tires, which I really appreciated. The place was clean, the service was efficient, and the prices were fair. Overall, really happy with the experience and I’ll definitely be back when I need new tires or an alignment. Highly recommend!
May 07, 2025 -
Michael was able to order my tires and install them within a 2 day window. I appreciated his quick turnaround. The service was easy and quick. I’ll be coming back that’s for sure.
May 06, 2025 -
Came in needing a front tire replacement. Michael and his team quickly mounted and balanced the new tires and performed an excellent alignment. I’m a car guy and I often see shops like these cutting corners but not here. They were diligent making sure they didn’t damage the rim, the wheel weights adhered properly and dialed in my alignment better than any other shop. We’re talking within a .1 degree delta between left and right for camber and toe. Top notch service here!
May 06, 2025 -
The guys at this location are always so helpful, accommodating, and informative. We really appreciate their professionalism and excellent service! The wait time is very reasonable considering how many vehicles they service throughout the day. This location is our preferred shop and will definitely return again.
Apr 15, 2025 -
Got a flat tire in the morning. Called in to get it fixed. Saul made an appointment and everything was done in an hour, and they didn’t charge me for it. A week later, ran into the same problem on a Friday morning. Dropped off the car before lunch and it was fixed in two hours. Very efficient. And the team there was very friendly. Very appreciate their help!!
Apr 12, 2025 -
I called and spoke to Brendan and he was helpful and professional. I had questions about the car care package and brake inspection and he answered my questions, pointing out easier options and offering several times to be seen that very day. Excellent and friendly from the phone call to the drop off and return call from Michael, and the check out. I did have to wait while they helped others in front of me and they acknowledged me and were polite and efficient without acting rushed.
Mar 19, 2025
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