Four Star Village Auto Services in
Arroyo Grande (CA)

Wanted to let people know that there is a place where you can get your automotive work done with honesty and quality, been going to Four Star Village Auto for a couple of years, best in the area, it's hard to find a place you can Trust, Great Job... Thank you!!!

I have had three great experiences here. Every time I have been I have had my kids with me. This last experience I walked right in, waited maybe 10 minutes and my car was ready. They were also very friendly. Definitely would recommend!

Their honest, quality work, great service and empathy for community are the reasons I will only bring my vehicles here.

These guys are so fast! I got a smog in 10 minutes! UPDATE 1/15/2025 Same fast and trustworthy service. They also set out snacks and drinks while you wait.

I went to this shop today because I had some questions about my 1984 jaguar that didn’t pass smog in a shop in Santa Maria over the weekend. The lady at the front was really nice and explained my next steps to getting my car to pass smog but also mentioned she did not feel comfortable doing the repairs in her shop on a older jag and then referred me to places locally that would. The fact that she took the time to explain things to me and help says a lot about their business motto.

Super helpful front desk staff member. Even though the place was busy, I was in and out in a FLASH, top job to the techs as well. Great decision to return to this local SMOG center.

If I can rename their business to 5-star Village Auto Services, I would. I called Jose and he got me in the next day. I told him that my engine light was on even after I had changed the spark plugs and the ignition coils. He was able to find that it was the fuel ignition. This was replaced and repaired in one day. I was able to drive my car and pass smog check. That's what I call excellent service! Thank you Jose and the 5-star mechanic team!

Jose Morales and his men, did a fine job fixing a very frustrating transmission problem that I had tried to originally fix myself. They were able to investigate my problem and fix it fast! I'm back on the road and the truck works great!!

Told me my back rotors were bad because pads were gone and grinding them. I took off the wheel and checked and the pads were low but not grinding and the rotors were fine. Almost scammed me $500 . Whether it was laziness or intentional scamming I'm never going back .

I used them for the first time after moving to Arroyo Grande. They were efficient and very quick. I called for a smog test on my truck and was able to come right in. No appointment, and the smog test took less than 20 minutes. Great service that I would recommend to anyone.

I have been taking my needy fleet of vehicles to four-star auto for seven years now, and have been nothing less than impressed with all of their work. They are always super professional, honest, and my go to resource for any of my automotive needs. Top marks for Jose, Wendy and the crew! I wouldn’t take my vehicles anywhere else. No one else even comes close to how good they are. 10 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

This shop tried to swindle me out of over a thousand dollars when all my car needed was coolant. I had been a happy customer for years and I'm not sure at what point they started lying to me about work being done on my car. This past time I went I felt I was being over charged. I looked up the cost of parts and estimate of time the job would take and they were overcharging me 500$. I told them I couldn't afford the work and I took my car to another shop. The other shop let me know right away that there was nothing wrong with my car and I did not need anything fixed like 4 star said I did. 4 star added coolant for me and that was the only thing it needed. I don't know if they thought they could get away with this because I don't know much about cars, but I would definitely stear clear of this place.

Summary: this is not a trustworthy shop. I was taking my wife's car and my car to this shop for about a year and a half. Everyone seemed generally honest and the prices reasonable. They didn't seem to push for extra unnecessary services. However, I caught them overcharging for labor not performed and parts not actually used. I only realized this because I bothered to look up the actual repair process for one particular older car that had some sensors fail. The shop provided an estimate and final bill that I approved and paid for. But when I scrutinized the bill and what Jose had told me about the repair process, I suspected something was wrong. I called and spoke with Jose (front desk) about the issue, giving them the benefit of the doubt. After he discussed the case with his mechanics, he told me that the estimating software had the incorrect labor time listed for the job. He also said he made a mistake ordering the extra parts and his mechanic allegedly did not tell him that he ended up not using the parts. He said he'd have the owner call me to refund the overcharges. When the owner called, she was not apologetic about the extra $200 that had been charged for parts not used and labor time not performed. No sorry. No explanations. No offer to make things right on future repair/work. I was frankly surprised by the attitude, and that's what tipped me very negatively on the business. I tried to give them the benefit of the doubt. But assuming all this was just an "honest mistake," I still wouldn't trust this shop again. They apparently do not have a process in place where the mechanics report actual labor time or parts used. So if the front desk provides you an estimate with parts and labor, there is zero chance your final bill will be less - EVEN IF THEY DO NOT USE THE PARTS. The owner must be aware of this and is not apologetic about overcharges when caught. This leads me to believe it is not just an honest mistake. Contrast that with the new mechanic I found who has twice gone out of his way to be 100% honest and open about the cost of parts. He has explained clearly when and why he didn't end up using parts that were on the original estimate and made sure I was charged accurately, even in cases where he could have easily overcharged (for example amount of refrigerant for an A/C service). Maybe for a smog service this place is okay. But anything more involved, buyer beware.

Best service I've ever had! My motorcycle battery died a few blocks away and I didn't have roadside assistance. They offered to charge my battery or jump start it free of charge to get it running again. I'm so incredibly grateful for their kindness

Since posting this review the shop has refunded me for the extra hour I was charged. I appreciate their effort to right the situation. Original review below: It is clear this shop makes its money by lying about the work they have done and turning on the customer when they are called out for it. I went in for a simple appointment that turned far more elaborate than necessary. They were not communicative about progress and I had to keep following up with hours in between what should have taken 1 hour. They gave me differing answers on what was happening with my car and only claimed they were actively working on it when I said I wanted to pick it up. They said it would be 30 minutes and when I got there in 10 it was magically put together and on the street. The "several hours" of labor they claimed they did we duplicated in less than 5 minutes. This is not a trustworthy shop and I would not recommend them to anybody.

So far, it seems like we've received good service at a reasonable price. The same type of work would have cost us a lot more at a few other mechanics from where we're from up north, including around AG, so it was refreshing to not have to pay such an exceedingly high price. Hopefully, I won't have to update this review. Our car seems to be running much better.

Awesome service and literally a third cheaper than the dealer quoted! I have found my ‘go to’ mechanic. ☺️👌🏼

These guys are the best! Stoked to give a 5 star here. I was in a bad way when my car broke down on the freeway. I wasn’t even supposed to be in Arroyo Grande. They fit me in. They did say they couldn’t do that all the time, but I’m stoked Jose did his magic. And then I met Windy! Felt like I was talking to a celebrity. This woman owned business is awesome. I almost hesitate to write this so they don’t even more busy therefore stressed! But they seem to handle all of it well, and I’m so stoked I was sent to a nice and helpful honest trustworthy mechanic when my car broke down. Thanks Windy and Jose!

Was on a family road-trip, and had a nerve-wracking front end noise on our Honda, getting gradually worse. Took it in to Four Star, where they diagnosed it within a half hour (sway bar link), and repaired it in less than an hour, for a reasonable cost. Back on the road with the problem fixed. 😊 Thanks to Jose & the crew! You guys are awesome.

I switched mechanics a few years ago and couldn't be happier. Everyone is super nice, comfortable waiting area with Netflix, kid and dog friendly, and honest! They'll tell you exactly how much something is going to cost, how long you can wait until it should be done with no pressure, and what things you should keep an eye on.

Showed up this morning for a no appointment smog check. I was happily surprised they started work on it right away. They gave me the option to remove my Porsche engine cowling myself to save money or have them do it. They were very helpful and fast. I was in and out in 30mins. A+ highly recommend. They also have a very nice waiting area for a small shop.

Dreaded engine light came on - at 150000 miles not unexpected . Took in and they determined which of the 4 oxygen sensors went south and also determined a non functioning evaporator valve - replaced and back on road for 1\2 of dealer charge. Two weeks later engine light came on and showed a emission problem - they pulled the codes and began search, turned out there was a hairline crack in a routing hose about 11\2 hours search .No charge and they noticed the gas cap deal was beginning to erode and they threw in a gas cap. Good folks

this company was fast and efficient with my smog. the staff was very knowledgeable and friendly willing to answer any questions you might have. the only difficulty I noticed was when I left, I had to back out of their location, I am glad that the street was empty at the time I backed out onto it.

I always take my car here since about 2010, first was my Dad's old wagon and now my 2016 KIA. They all are so nice and timely and their pricing is fair. For example, I need a new air condenser so I went to the Dealership and they wanted to charge me $900! At Four Star they quoted half of that. So I do recommend them.

The guys (and gal) were awesome. Quoted me a smog check over the phone and quickly got me in. Staff was very friendly. And one of the owners had his son helping in the shop (which is awesome in this day and age). Will go back. And have and will recommend the guys to others.

I needed to get a smog check done on my vehicle. The only time I had available to take my car in was during my 15 minute break or during my lunch hour. When I called to find out if they had availability, the person on the phone was not only super nice, but he said I can go in anytime and he would get me out of there in 15 minutes. I was very doubtful because this never happened at any other place I've been. I took my car in and as soon as I arrived, they did the smog check and gave me a discount. I was truly out of there in 10 minutes and made it back to work in time. They were amazing and I am recommending them to friends, family and co-workers. Thank you!!!!

My mom recommended them since she has been going there for years. They are really nice and seem very honest. I had an issue with my car and they fixed it same day! Definitely recommend them!