Rude staff. Entering the lot was fine, but I had to return to my car shortly after. As I exited, a woman began yelling at me about checking my “tools.” I didn’t have any tools—only my camera case and wallet. I had just come from a hike and wasn’t about to leave expensive camera gear in their trashy parking lot.
I walked over and showed her that it was clearly a camera case, but she continued giving me a hard time, claiming I wasn’t allowed to have a camera inside or take pictures of their cars. I explained that I hadn’t photographed any cars, and that the camera was a large wildlife camera setup. She became huffy and dismissive, so I walked away.
No one said a word about my bag when I first entered, and there is absolutely no excuse for employees to speak to customers this way
Brought a roof rack, 29.00 except pick your part called it a BASKET, which there is NO BASKETS in there sale list and the cashier charged me 75.00 and called it TOOLS,BASKET MISO. once again a rip off bait and switch company!!!!!!!
I recently visited Pick-A-Part and my experience was accident. I made a mistake by purchasing the wrong part and did not get the warranty. Without the warranty you cannot return a part or any parts you have purchased and especially if you have exit the salvage yard. Well I had paid $36 and some change for that part. After I explained my mishap, I was allowed to exchange the part equally...thanks to Sal. Muchissimo gracias
Honestly one of the worst LKQ locations I’ve been to. The employees here are almost always in a bad mood, especially the cashiers — it feels like they’re annoyed just having to do their job. On top of that, the lines are ridiculously long every single time.
This company clearly makes enough money to hire more cashiers, but they choose not to. Instead, they keep prices going up while never investing back into staffing or customer experience. It just comes off as greedy and careless.
Long waits, poor attitudes, and rising prices with zero improvement. Definitely needs better management and more employees.
Awful phone service. If you speak both English and Spanish, I recommend you try talking to someone in Spanish because the woman I spoke with in English today could not understand what I was saying due to what seemed like a language barrier.
First they should hire professional people not dumb people or people pricing as they want because each time different person tell us different rules
So the door window switch as you see in the picture they hire one little boy and want to sell this to me $321 for 1990 car and they bought this cars from people for $300
They think the people stupid
Why ??? Because he count each bottom price as you seen the picture each circle he want $25 plus the wood he want to counted as another piece so the first piece is 5 switches he counted and the second piece he counted 4 switches
So better to buy from ebay and amazon and never go there and lose time and energy to open them after that some dumb worker telling you stupid price
By the way the switches throw them in the trash instead sell them for people
Overall was a great and fun experience. Was able to find the car right away and take the part we needed. Lily, one of their costumer representative was a great help.
This is the best place for used parts in Southern California !!
I’ve been able to keep my Ford sport trac running great ..
A shout out’ goes to the guys at the front entrance !!
They always lead me in the right direction and if I can’t find what I’m looking for .. they send me to other areas to make sure I find it !!
A Huge - Thank you to “ Zach Man Do “
I was looking for wheel caps and couldn’t find them in the entire yard.. Until Zach saved the day.. And helped me locate a matching set.. You’re the Man !!
I love this place. The employees are always very kind, the loot is always interesting and the prices are great. I go there often for my parts, the last time I went I was helped by a woman named Lily she was very kind. So shout out to her.
Always have what i need no matter what it is im in need of @ the time. Employee are always so helpful and kind . So instead of buying new try LKQ first and get everything your vehicle needs!
my experience is amazing, Lily was great helping me out finding my locations that I needed to find my parts, transaction went smoothly, and everyone was very nice at this location. Will definitely come again.
I came here with my s/o, and we were easily able to find a car that had the part we needed. The gentleman at at the front printed out a list of models, and the lot was easy to navigate. There was a canopy for some shade for the first few people in line, and a water jug with some cups which I heard that not all junk yards provide.
At the entrance, I told him I was looking for a PCM powertrain control, module or computer for an 02 Dodge their website said they had the truck there. I went inside after paying my three dollars there wasn’t a single PCM on any of the cars there then the lady at the register told me they’re always gone because they sell them all right away. I wasted my three dollars I’ll never return again.
Place is ridiculous. I got charged over $200 for headlights on a 30 yr old car. On top of that they charge for every single piece. I got charged for the screws that go into the headlights. Really? It’s apart of the headlights and I shouldn’t have to pay separate. The cashier is so rude. If you don’t like your job then don’t work there and ruin other people’s day because you have a nasty attitude.
Thank you to the staff at pYp Chula vista all are very helpful especially Lili very professional and she deserves a raise. For your other l locations like Monrovia city, fontana Riverside i have one word for you.... ORGANIZE!
Thank you for great customer service it was my first Time coming to pick your part Chula Vista and it was a great experience with the staff that attended to me starting with Zak, Lilly cell Martin and the rest all great and professional thank you again!!!
This place is ridiculous. They expect you wait 2 hours in line to check out they expect you to dump all your tools out and get searched. The line is held up for hours over people because they want to make one part really 4 parts and now you have to take stuff apart. All of this leads to essentially just useless trash nobody even knows what car it goes to. Every sale turned down at the counter ends up as a lost part with zero value and a total loss to this place. The business planning with this place is very poor.
Sal and the team were great helping me out. I got done at 5:30 and they still helped me out. Abs for my sonata was 350 on ebay. Here 112 with warranty.
Things are easier to find at this yard I like that and listen everyone when you buy a part and Lily asks for the stock number you BETTER HAVE IT or be escorted out!! I love it no joke though take a pic of the sticker so the website can be more accurate and we don't waste our time showing up when the part is actually gone!!!
Zach, Sanchez and Lile made my experience very easy and they were great to deal with. Very professional and made sure to answer all of my questions. Thank you so much!
very good
cashier by the name of Shalaya was wonderful
don't like the wating time to pay for but other than that great team ND thank you to Lily for chasing me through the parking lot to get my review lol!!
Amzing staff (Lile, Christina, Josh and the rest) and great prices. Been coming here for years and will keep doing so. Always have amazing sales and discounts for military!
Last couple times I have been here I have found what I was looking for. Good selection of cars, the app makes it easy to find where cars are in the yard. It’s harder to find 1999 and older cars now so it always good to be notified when new cars arrive.
This yard is huge. It has a lot of inventory.
Section…. Row… Inventory number 1264 - 12345.
Bilingual Speakers.
Map of the area.
They sell lifetime warranty Car Battery
They sell used tires, wheels, Alternator, Starters, A/C Compressor, autobody parts
Entrance fee is 3 dollars
Prices are reasonable and there are a few items that you have to pay a core charge.
The Primo Side requires another $ 2 dollar charge.
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