“Pick Your Part” more like “Waste Your Day.” Was trying to sell my junk car to them, got a quote, and a THREE HOUR window appointment for the next day. Was told that “I would receive a call an hour before they would be ready to pick up the next day.” Got a call at 11:44am that rang once and immediately ended when I tried to answer. Tried to call back, nothing, immediately disconnected. Called their main number and got told by (likely a 3rd party call center) that they did call and that I should meet them in an hour. Went to the pickup location within that hour, no call. Gave them the benefit of the doubt and waited 30 min before calling. Called at 1:15pm, 45 minutes before the pickup window was closed. Was told that I needed to wait and be patient and that it was still within the 11am-2pm window. Waited til 2pm and called again, the call center called the office for me and said “they would call me back in a few minutes.” I waited 20 and called back at 2:20pm and told them they were 20 minutes over my 3 hour pickup window and that they’re wasting my time at this point. Was told he “emailed the office and they’d be getting back to me.” Told there was no manager or way for me to contact the office directly. Complete waste of time, lies, and false promises. I fulfilled my end of the deal and Pick Your Part could care less. Go elsewhere

Mr. Smith

09/12/2024 22:06:01

Was already in San Diego so made the 30 min drive there. Would’ve been 2 hours if I wasn’t already in the area. I get the the lot and there is great attitude to start. I grab all of the stuff I need and I was expecting between $30-$50 for 2 side view mirrors with no electronic completely manual and one taillight. Nope $107. Insane!! I ended up paying because I was there and I might as well. There was a 90 day warranty on the side view mirrors that I was never informed of. Just charged for it never told there was a warranty and when I asked if I could get a refund for warranty they said no the parts have already been bought. The 3 items I bought USED I could have bought brand new for $120 online. Scammers and a waste of time, junkyards r supposed to be a cheap alternative and I got swindled.

Brandon Horner

08/20/2024 07:17:50

Communication was good but if u want them to pull it it's a additional 19.95 bought a alternator for 58 and some change. HOWEVER, WHEN I CAME IN I HAD A NET IN MY POCKET SO I CAN BRING MY PART OUT WITHOUT HURTING MY ALREADY FKD UP SHOULDER. That in my opinion is u taking my stuff. Theft of my property and I even explained it why I had it yall took it. Theives

Garden senpai

09/15/2024 19:01:48

This yard is huge. It has a lot of inventory. Section…. Row… Inventory number 1264 - 12345. Bilingual Speakers. Map of the area. They sell lifetime warranty Car Battery They sell used tires, wheels, Alternator, Starters, A/C Compressor, autobody parts Entrance fee is 3 dollars Prices are reasonable and there are a few items that you have to pay a core charge. The Primo Side requires another $ 2 dollar charge.

Jesus Cruz

08/17/2021 01:15:24

I am grateful for Pick Your Part. I know I've probably saved thousands of dollars getting parts from them than anywhere else. The only reason I didn't give them 5 stars was because every time I go there there is usually a long line to check out, today there was a line to get in as well. They always seem to be understaffed. Being that they are so popular and have been around for a very long time, I imagine they are financially stable enough to hire some more people. I have no complaints other than that. If they eventually get that problem resolved, then I'll give them 5 stars.

Kevin

03/11/2024 01:58:57

Pick your part they are natzy's they will nice and dime you every step of the way their prises are super hi now the 2 mexican woman that they have in the front cashier have a very bad attitude I purchase a side step for my truck and they over charge me they wanted me to pay for the bolts like $30 my advice is if you go in the steal as mouch stuf as you can because they will do it to you

Jean Anchia

05/28/2024 03:08:39

Good car inventory , but you have to get there quick , and get your spares before they gone, they don have discount like other yards from the same company, but no complaints I find my parts, bring your tools , and don’t ask many questions to the employees, when is the next car coming or can you pulled for me, they don’t know

Pepe Duarte Jurado

10/16/2019 22:44:36

Don't waste there.have come over to this in the pasts years but,it disappointed me.the place disorganized,very dusty and old vehicles. Won't come back again.oceanside and L.A.pick your parts are better.

Armando Salgado

06/04/2024 21:40:59

Good customer service. But forgot to ask, do they sell the license plates too? I collect them and wanted to know if they keep them somewhere

Alfredo Alvarez

04/14/2024 22:13:19

PLEASE DO NOT COME HERE!!! DO NOT GIVE THIS PLACE YOUR BUSINESS!!! Got off work and drove an hour through traffic to get all the way here at 4pm AN HOUR BEOFRE THEY CLOSED so I could pull one thing just for them to walk out and close right in front of me because “it’s raining so we have to close early” seriously? Every experience I’ve ever had here has been bad but this seals the deal. Find another way to get parts because this place will rip you off with hidden fees, talk to you like you don’t understand the part you just pulled, and close whenever they feel like it no matter how long you’ve waited for parts to finally show up. This place deserves to sink in its own failure and become deserted, or at least it needs new management to actually care about the people that come here. Again PLEASE DO NOT COME HERE!!!

James with the Jeep

02/06/2024 01:29:10

Couldn't agree more with the negative reviews below. This place have gone from bad to worse and I will be glad when they go bankrupt. I miss the old Pick your part before 2018 which is when the downfall began, whoever took charge of this company after that date killed this great business, what an horrendous and incompetent new management. I was a customer for 20 years but not anymore, the cashiers and the managers have been ultra rude for the past 5 years and now they're charging you for even the smallest screw, not to mention that they treat you like you were some disgusting criminal, prices are so high now that it doesn't make sense to go anymore, a seat and a bumper and your bill can be almost $500, utterly ridiculous. The yard is a complete mess and the cars are super disorganized, they can't even put Mercedes with Mercedes and Chryslers with Chryslers. Amazed by their level of incompetence, greed and their willingness to deceive you, never seen anything like it in any business ever.

Adriana Hughes

11/09/2023 21:21:25

Since they eat the Ecology Yonke yard Raises prices (sometimes barely few bucks under new parts prices) plus 5 bucks cover entrance. !!!

robert ruiz

05/20/2024 15:50:03

These guys are flat out swindlers. They tack on extended warranty fees but dont divulge this if you ask for an itemized breakdown of your bill. On top of that the prices they charge are 33% higher than those they list on their website. They think they can get away with these shady practices because youve already done the work pulling the part. You can get the same parts for half what these thieves charge on ebay without even getting dirty. Dont bother comparing prices on their website, they never sell them that low. Update: note how despite detailed reviews from customers specifying exactly what their complaint was, the owner replies lamely, "can you contact us and let us know?" as if he cares. They just took time to write a review, can you not read? Of course you can, you just want to give the appearance of caring.

john lucier

08/06/2024 10:09:37

I want to get some a bumper for my car. After you paid the entrance fee, they will charge you more to see the cars. All cars are in a mess, it's very difficult to find the car you want. Although they first claim they have the car I need, I find that there are only very old cars and they refuse to help me find it. Their price can be very expensive, some are even almost the price of new part. When I get out, they even searched through my backpack to see if I get something not paid. I want to sue then for the violation of my privacy!

Zeyu Wang

05/14/2017 09:12:52

Useless. Inventory on the app isn't accurate so you'll end up wasting time driving down here only to walk away empty handed. Then they won't refund your entry fee despite their misleading and inaccurate app. Hard pass

Michael Mohr

01/23/2024 22:00:13

Horrible customer service, rude employees, messy yard compared to other yards I’ve been to. Disorganized and zero support and they tackle on hidden fees without your consent like the warranty fee which is optional but they didn’t tell me at the time of charging me and when I noticed the price was significantly higher than stated online I asked if I could see all the fees before paying and the cashier declined and said that I would have to pay first to see it. They have a no return policy also. I had to contact an attorney to speak to a guy there just to return the product. In the end all those fees they tackle you’re better off buying new for cheaper

Natan Borges

10/22/2023 19:35:20

I like being able to pull my own parts. I am done with this yard though. I checked online for the price of a front seat for one of my cars. When I got to the check out, the price was $50 more than the price on the website. When I tried to ask a native English speaker about it, he yelled in my face that there was nothing he could do. I left the seat right there and walked out. Never going back.

John H

08/08/2023 16:06:41

Bad bad bad new management this place it's getting worst and now they charge 5dlls entrance employees are rude also tell the forklift guy damages all the body pannels of cars before even hits the rows if the owner sees this pls change the driver lol also change the cashier's also beware if ur looking to buy pieces from a LUXURY premium brand's they charge more than regular brand's don't forget to always tell no warranty at least 10 times loud and clear also they need to bring back the one flat fee for the parts clear example is this now for a HONDA fender I think is 55dlls each but if you want one from a ACURA they charge 89dlls each and 110 w warranty why because it's a luxury brand no way charge one simple fee and this is for all the body pannels of the cars Mucho cuidado si buscas piesas de marca de lujo cobran más caro esas piesas

Sd JdmParts

02/06/2024 11:42:42

Beware you will pay more for there incompetence, charge you warranty fee each time, taking picture stamping letters and numbers but they don't really keep track, that song and dance is to charge more for a bogus warranty charge and for you to never return, we returned a motor for another one since they didn't give us the red tag because of there incompetence we missed out, 700.dollars. i never review ever bad things but Wow! the incompetence is at its highest level there. or they just prey on the working man. so disappointed on them.

Nick Anda

07/17/2023 21:36:16

Charge more then it cost for a brand new part on almost all cars rip off

just another build

09/02/2024 17:20:26

Sometimes the best way to win is not to play. As a volume buyer, this particular location will be boycotted until March 2024 (6-months). When the management decides to make improvements on prices, core fees, environmental fees, and overall yard conditions(more carts, paved or areas covered with gravel) and give respect to their regulars, then normal business will resume. Unfortunately until then, they can kick rocks.

Jacob K

09/21/2023 20:14:56

Well let's first understand something They does take they time to keep the place nice and safe for everyone so People don't make any mess we'll going or are in our own if a accident happens is our own fault for making the mess trowing pieces everywhere so. About prices well yeah sometimes is More expensive than some regular auto parts but remember why complaining they are original the only difference is they're used but Original so anyways in my case it is really hard to find what I need but heey there is a Risk we'll have to take is a Junk Yard LoL 🤘😜👍

Mike Hernandez

07/31/2023 19:07:33

Verrrrrrrry high prices. Rude employees. I alsmot fought one of the employees cause he got in my face. I just hope they improve the overall experience. 100$ for two side mirrors is a little too taxed especially without warranty. 50 each one. If I got warranty it would be another 15 extra each. Crazyyyyy.

Carol

10/05/2023 03:10:31

3 months ago I bought a couple of small pieces of rocker panel like 10 in Long each and I paid $10 a piece and you know I'm good with that. I went in today and they wanted to charge me $160. So he needs to say you better ask what they're going to charge before you bother to even come. They contacted the manager and he actually increased the price from the cashier. So don't go to them if you want any kind of metal off the frame. Go to an upscale wrecking yard these guys are no longer the dollar store wrecking yard. Been going there for 15 years 20 years I won't go back again.

C St (Greasemonkey)

03/02/2022 22:43:40

Same deal here, MF's charge for warranty even when i told them at least 4 times no warranty on any item. Ask for individual item price and cashier mumbled something "8" in Spanish, and actually got charged 18 for a measley short copper cable, I remember when they were Ecology, and where eager to sell, now yard is full of complete cars because nobody buying, try to get a price on an engine, they'll cuote like 325.00, then you remove engine and charge you for every clip, nut, connector bolt and everything that's even touching the engine, tally came in at almost 800 for a used engine, without warranty, that's an extra bill or two.

james hook

07/25/2023 06:59:45

Beware of the warranty charge they add automatically to your purchase without asking you. Other professional businesses will ask you first, but not here. Never coming back. Unprofessional.

Cris N

09/19/2023 01:26:03

Sky high prices... There "updated daily" inventory was not updated.the car wasnt there. Dont trust the inventory search And always price the parts new online before you buy used for more $.

Barron McNulty jr

08/20/2020 00:43:46

Horrible prices very high price so better to buy from junkyard ready parts and warranty lKQ they bought the car from 500-900$ and they sale couple parts from that car and they return the 900$ so at less if they have mercy or if they have god they have to lower the prices but I don’t think so Plus if you want to call they don’t have phone number to check if the car in that yard available or not sometimes I drove 100 miles and what about if the car not available after that long way ? They are not organized

Scor 2011

09/27/2023 01:44:30

LMFAO tell me why you have to fill out a form online and get a message response saying an agent working on your quote will contact you and then get an email saying I have to call to finish my quote lol make up your mind. I went somewhere else

Bubu’s Adventures

12/29/2023 19:24:08

This place is an essential part of car maintenance, especially if you are like me and drive a not-so-late model vehicle. Employees are usually helpful and definitely tell them what you are looking for so they can help narrow down your search. If I had to give them a knock, it would be the upkeep of the yard as far as loose parts and scattered materials are concerned. It has been better in past years, but there are only more cars every year, always more to take on.

C. B.

04/30/2022 15:53:19

Address:	880 Energy Way, Chula Vista, CA, United States
Phone:	+1 800-962-2277
Services:	Salvage yard
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 600 Reviews
ZIP Code:	91911
Open Hours:	9am - 5pm
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		9am - 5pm
Monday		9am - 5pm
Sunday		8am - 5pm
Tuesday		9am - 5pm
Saturday		9am - 5pm
Thursday		9am - 5pm
Wednesday		9am - 5pm

LKQ Pick Your Part - Chula Vista (East) JunkYard in Chula Vista (CA)

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