Thorr Auto in
Montclair (CA)

Great customer service great experience the job was completed in a timely manner and my truck feels great I highly recommend them for any car repairs 🥰

Chris and his staff are wonderful. My husband and I won't go anywhere else. I highly recommend Orr Automotive.

I got my tires balanced for a great price. Their service was helpful and they offered to check if balancing was necessary for free. Overall friendly people that are good at what they do.

Looking for a new mechanic to take my car for maintenance and emergencies. Very nice crew. My car was done on time and professionally. Looking forward to having my car being taken care by Orr.

Jeff was very helpful in preparing my quote for the repairs that I needed, and he thoroughly explained the scope of work to be done. He was professional and timely, not to mention extremely nice.

My Xterra was having issues no one could explain, not even Nissan. Orr Auto ran the diagnostic and solved the mystery, explained it clearly, and fixed it. They even performed a 50 point vehicle checkup and went over that with me. The price was fair and I received an AAA discount. There's a reason Orr Auto is AAA recommended, they are top notch, honest, and earned my trust. I'm using them again because they've earned my business. Second visit for a warranted alternator. They once again came through and I'm back on the road. The communication with Mindy and Jeff, whether text or call, only reaffirms my confidence and trust.

I enjoy the service here and the people, Jeff is an awesome and cool guy. I've brought my car here 3 times as of now, and each time I leave, knowing the service to my car is going to be spot on. I haven't had any issues with anyone at this location and plan to keep bringing my vehicles here for service!!!

My Ford Edge engine warped it's engine block and caused a head gasket repair. The car was under warranty with Carmax, but had a lead time of 30 days just to start working on it. Called the dealer authorized Orr and not only did I get the car worked on that day, but Orr took care of everything with regards to paperwork, repairs, new motor install. Awesome job Orr! Thanks

Iv had work done to my car here a few times, major stuff through my CarMax warranty and or automotive has always been straight forward with me worked quickly to get me back my suv and communication was great. Highly recommend them and I am repeat customer

I was greeted with friendly and welcoming staff. Coffee and other items were offered to me as I waited to have my vehicle serviced on a timely manner. My vehicle is running well, I am highly satisfied and happy to recommend and return to Orr Automotive for services as needed.

I highly recommend this place. Efficient and excellent customer service. My windshield fluid reservoir needs to be replaced from wear and tear and I was out of there in less than an hour I believe . I give this place a 5 star because they deserved it.

Orr Automotive is a great place to bring your car for repairs. I recently brought my vehicle to them to get my air conditioner fixed. They were prompt, courteous and professional. I had made an appointment. The day before, they sent me a reminder. While it was being serviced, they regularly communicated to me via text and I was even able to review and approve the fixes electronically. The work was done in the agreed upon time-line and amount. All in all, a pleasant experience.

My experience with or automotive was fantastic. I called Chris with some questions about my vehicle and wanted an estimate for the work that I needed done on my car. Chris asked me if I wanted him to call me back or simply text me a link with all the estimates and everything that I needed for my car. As a working individual like everybody else I opted in for the text messages which made it easier for me as a customer. Chris had all the information within a reasonable amount of time I was able to accept or decline the work on the link. I dropped off my car in the overnight section and they had my car done within two days, which was no problem for me at all. I highly recommend orr automotive to anybody that needs work done on their car as their prices are very reasonable and they take care of every customer and make sure their needs are met 110%. I will definitely be coming back here for all my future cars needs! Thank you Chris and team!!

I have been going to Orr Automotive for many many years, and they never fail me !!!! They are always so good about listing things that need to be done and how quickly they need to be done, so I can fit them into my budget. I also love that they can bring me home and pick me up. Very friendly and trustworthy.

Great job as usual. I do wish you would reset the service reminder in my car. Last 3 times it hasn’t been done. It gets annoying to cancel the reminder every time I drive. You are professional, kind and work in a timely manner. Thanks!

This is the best automotive shop you can really depend on. They are going to be straight up and honest with you. My car broke down a month ago. Nate explained it to me honestly and gave me a few weeks to decide what to do. Guys, if you are ever in this area don't hesitate to give them a call.

Team is all so kind. Shout out to Nate! He listened to all my concerns and needs for my vehicle. I’ve been a customer for almost 7 years now The work is always quick and efficient. Thank you all at Orr Automotive. I will definitely return!

Orr Auto was recommended to me by a friend after I purchased a 2017 Fiat 124 Spider from an online company. I wanted a reputable mechanic to give me a professional opinion during my 7-day trial period. I was impressed with the timeliness of being able to get in the day I called, and my car was ready before the projected time. I’ll continue to use Orr Automotive; Lisa, receptionist, and Nate, mechanic, were great!

I took my car for 4 wheel alignment after tires were replaced and was pleased with my service. Time frame given was spot on and I received text when car was ready. Will be taking my car back when it needs service, as Orr Automotive services hybrid cars and it can be difficult to find available service other that a dealership.

We were having issues with our truck & decided to go with Orr due to the great reviews. We're glad we did! From beginning to end, they were professional, pleasant, very communicative, honest & quick! Great customer service for sure. We highly recommend Orr Automotive!

I've used ORR Automotive for 10 years since I moved into their area. I trust these folks to be honest and professional. They give me heads-up on repairs that will be needed in the near future but are not necessary now. They take me home when I leave my car and pick me up when my car is ready. Great shop.

While a little on the pricey side, the customer service is great. I had my brakes done and a week later got into a tiny fender bender. I stopped on a dime and just tapped the car in front of me. I was so happy, I called Orr to thank them! 😁

This team is always extremely helpful! They put my mind at ease when I’m stressing out about my car! They are communicative when they half to delay because of parts or insurance. But you can tell the hard work that they put in to get your car done right and as soon as possible. I’d recommend the shop to anyone needing someone they can trust.

"Orr Automotive Team is the best." Very professional and helpful. Thank you, guys, for being transparent and honest throughout the turbocharger repairs and bringing my car back to life. The car is running great. Excellent job repairing my vehicle. I highly recommend Orr Automotive if you need any repairs on your car.

This is the only place I will ever take my car. I used to live in Claremont as a college student and Nate helped me when I was so overwhelmed and getting taken advantage of at another shop. Years later, when my car needed service I was sick of rifling through reviews and decided it was worth the 45 min drive from LA to go out to Orr again. And I am so glad that I did. Mindy at the front is so helpful and knowledgeable. Their system for keeping you updated and informed while they have your car is top notch. There’s not a single thing they’ve ever recommended that I haven’t done or don’t plan to do. Their rates are competitive and fair. All of their diagnoses and quotes are spot on, clear, and honest. I will recommend them to every person possible and return for every maintenance or mechanic need.

Needed to have my steering coupler replaced. Not only did they have the best price around, they fixed it quickly. In and out with no hassle. I’ll definitely check with them if I ever need future work done on my car. It’s hard to find good mechanics sometimes. Happy to know I have an option near by.

Orr Automotive is honest, respectful and trustworthy. I feel confident in knowing I will receive quality work anytime I may need to bring in my vehicle. I was informed of an issue that was found when having taken my car in for a different issue. With that, of course, came an unexpected expense. There was no pressure and I was told to just take time and think about it, they would be happy to service the issue if I decided. I’m very happy with their service and definitely recommend them for your repair needs.