We were tired of being at the mercy of our car dealer, so we thought of this shop which we had passed so many times on Central, and the great review helped but we knew from our in-person visit that this family-run business cared about their customers. The work was done ahead of schedule and saved us much time and trouble shuffling back and forth to a dealership. We would return for anything else that pops up and recommend them to family and friends.
I have brought my truck here several times, and each experience has been excellent. The team is always helpful, honest, and straightforward about everything. They clearly explain their recommendations without ever being pushy or insisting on extra work. I truly appreciate their professionalism and integrity. I’m very satisfied with the service I’ve received and will continue coming back. Thank you, Gabriel’s Automotive!
Gabriel's Automotive & Towing I've taken my car to Gabriel automotive towing service multiple times for other issues I'm always very pleased with the service. My recent visit was for my 2009 Venza with high mileage was making this loud humming noise at high speed over 50 plus. The Staff at Gabriel automotive towing service. always very pleasant greeting you with a smile. Gabriel takes time to explain what needs to be done in full detail and answering your questions. After we went for the road test. The service I need was for front wheels hub bearing I'm pleased with the service that was done no longer hear the humming noise. I will continue to use Gabriel towing service for my car service
My car was liking oil and Gabriel’s fixed and even gave me a car to loan that was great because he didn’t have to let me use a car. There aren’t Automotive places that have cars to use I’m very thankful. My Nephew told me that the price was great I don’t know prices
5 stars is not enough! This auto repair shop is very reliable, they know what they're doing, and there's nothing they can't fix. Highly recommended! ⭐⭐⭐⭐⭐⭐
Girlfriend's car wasn't starting, brought it to Gabriel's, explained that last year we had replaced the alternator and water pump due to oil leaking from the water pump onto the belt ruining the alternator. Explained that the new alternator was again covered in oil sludge so another oil leak was expected. Agreed to a $125 deposit that would be applied to future repairs. They called later stating that they needed to clean/detail the engine in order to identify the leak, and this would be $75. Fine. Called a few hours later, and stated that they cleaned the engine and the alternator and the car was running just fine.
Went in, picked up the car and paid $200, drove home, turned the car off, then tried turning it on again and it wouldn't start. Called Gabriel and he stated he would be right out. He and a tech came out and tested the starter which was now identified to be the problem. Waited the weekend, dropped car off Monday morning and went back in the evening to pick it up. Charged $391 for alternator and labor. I asked that the $125 deposit be applied to this, and they refused. They stated 'That because it wasn't an oil issue like you originally said, we can't apply it. And we didn't charge you for 3-4 hours of looking for a non-existent leak, and we didn't charge you for coming out."
Ridiculous. It's a deposit. Apply it to the charge. It' not my job to diagnose the problem, it's your job, hence the $125. Non-existent oil leak? The alternator and serpentine belt are covered in oil, it's more likely an inability or inexperience on your part that you are unable to accurately diagnose the problem. Lastly, you didn't charge for the house visit....this wouldn't have had to happen if you correctly diagnosed the problem in the first place.
Bait and switch with the deposit, inaccurately diagnosed the problem the first time, and poor communication of charges.
Needless to say I will never return and will continually advise others to take their business elsewhere.
I highly recommend Gabriel’s Automotive for auto repair in the Chino Valley. My auto warranty company highly recommended them, and after trying out a few other shops and dealerships for similar mechanical issues with my vehicle, I decided to give this place a try.
What really stood out to me was how customer-focused they are. If you're curious about your car’s status, just send a text. Need a loaner? They’ve got you covered. Want to speak to the owner? He’ll call you back promptly. You’re not just another customer here—you’re treated as if you’re their only one, even though they’re always busy.
Throughout the repair process, the team kept me updated and went above and beyond by identifying and fixing electrical and performance issues that weren’t obvious at first glance. Their dedication to fully diagnosing and thoroughly testing the repairs, truly pays off and compliments their commitment to ensuring top quality service. My car is now running better than ever, and I’ll definitely keep them as my go-to for any future repairs!
Had an issue couldn't figure out what it was so I took it to Gabriel's and they figured out the issue quickly and efficiently, they then tried to charge me an outrageous amount to buy a new part instead of just fixing the old one. Also according to other reviews this happens a decent amount just be careful with this place and don't take their word as an absolute
Gabriel’s was so fast on the repairs of my car maintenance. They are so kind dealing with and last minute tow to his garage. I will come back again for future fixes/ maintenance.
Always my #1 spot. Quick, friendly and great prices. Gabriel and Lilian were just the best and the customer service was on point. Thank you so much and I will be coming back!
My 69 El Camino wouldn’t start and I needed it for a quinceañera in two days and Gabriel did an incredible job getting it ready in time. Runs great and he did an awesome job getting it done with such short notice! She thanks you and the Carters thank you!
Gabriel and his team did an amazing job replacing the axles on our '02 Toyota Echo! We had been hearing clicking for awhile but we didnt know what it was until they gave out and park would no longer engage. We got our car back and she was running like new! I highly recommend this shop because of their hughy quality customer service, transparency, and work!
My good friend as I expected your work is second to NONE. I was concerned about the availability of parts for the Pontiac but your staff rises to the occasion and delivers what they promise. I would like to meet the mechanic that did the job. Good people are hard to find and even harder to keep, which you have a gift for determining who is good and needs to do the job.
I mean everything I have told you and I believe you have people's best interest in each and every job you complete. I was shocked about the "little old lady", who did not have a clue about her car and what she needs to spend or what the issues with her vehicle. I listened in the background thinking this was going to be ugly ... But the honesty and integrity YOU bring to your company is something other companies lack and for that you have my service for ever. Thank you for the car it's perfect and I could not be more pleased. Also Lillian is a great asset for the customers in explaining the work needed and pricing the cost of the job.
On that note I will see you soon I hear a noise coming from the brakes in front that I will need to address soon. Thank you for everything and you and yours are the real deal. Joseph A. Bertola.
Came into Gabriel’s for front brake service at my son’s recommendation. Gabriel was friendly and communicative. Had my car back in a few hours. It’s been a little over a week now and everything is working as expected.
I have used Gabriel's Automotive a few times. All of the staff are very courteous and professional. They don't try to upset you on items for your car. The whole team is aware of all the cars they service. When you call with question they can all answer your questions. Gabriel. Lillian, David and all the crew behind the scene are continuing to do a great job. Yes I will use them in the future!
Gabriel’s was amazing the customer service was the best I have received at a car shop. Their knowledge was great. I had to leave my car to get brakes done and they gave me a ride home and even offered to come pick me up to get the car when it was done. Now my brakes are working amazingly!
The service was great and professional. The employees were personable and professional. They not only fixed my truck but my daughters keep. I well only take my vehicles here for repairs. They not only fix it but they make sure that nothing else is wrong with the vehicle before they give it back to you.
Hi, my name is Dwayne. I am a plumber. Last Friday, I had some problem with my work truck battery was dead. I assume my alternator was bad Gabrielle automotive diagnosed the problem very honest and reliable. Thank God, it was only the battery I will refer anyone to his shop. Very nice professional environment I 100% love the service
Gabriel's Automotive & Towing was a wonderful experience. I would recommend other people to get their car fixed there. They are very nice people working there. My truck wasn't working right and they fixed it. I'm so thankful that they were able to fix my truck.
Gabriel's Automotive is the "go to" repair shop in the Chino Valley and surrounding areas. Lillian went above and beyond to ensure my Jeep Grand Cherokee was repaired correctly and left no stone unturned in order to ensure that CarMax honored the terms of my extended warranty. I so appreciate her tenacity and persistence in her pursuit to help get me and my Jeep back on the road. Thanks to everyone at Gabriel's Automotive for their professionalism and honest business dealings.
I've takin my vehicle here twice, both times were a great experience. Lilly, the lady who works the front desk was very professional and answered all questions I had, even sent text updates with pictures included which I appreciated. Both times being in the shop, they fixed the issues and were very reasonably priced, can't beat that! Very honest work.
I love Gabriel's!! They are the only one mechanics that I trust to care for my two vehicles. I brought my brought also to get his car fixed. And he is also a loyal customer at Gabriel's. The people work there are awesome! Very trustworthy, kind and understanding and really Friendly Especially if your a woman, they don't take advantage of us. They have helped me for many years. God bless them
I had a great experience at this auto shop! David was incredibly honest and transparent about the repairs my car needed. He took the time to explain everything clearly and didn’t try to upsell unnecessary services. It’s hard to find a trustworthy mechanic these days, but David truly stands out. The service was efficient, reasonably priced, and my car is running smoothly now. Highly recommend this place if you're looking for honest and reliable auto service!
I have had many services done on my vehicle here. The most recent was change of brake pads, rotors, and brake oil. Gabriel is a great guy super friendly and I think the prices are competitive. I like that he follows up with you. For delay in services or something that requires a lot of time they will provide a rental for you. This is a great since you don’t have to be stuck there and could get some errands done while you wait. Overall great experience, great price, and great customer service.
Been looking for a new, honest, reliable mechanic for our families cars. Thankfully I discovered Gabriel’s and my search is over. I approached him stating my truck had an oxygen intake prob. I thought it could be 1 of 3 reasons. Super nice guy and he said it would be $128 to diagnose and then apply that to the fix. Couple of hrs later he called telling me what it was. He gave me a price to fix and added I should take care of some other concerns if I wanted to keep my truck around as long as possible. I’m somewhat mechanically inclined and agreed with everything he said. He gave me a very reasonable price (good work is not cheap and cheap work is not good) and the following day I picked up my truck and it was running better than ever. Very happy/satisfied and have found my families mechanic
Had a great experience in our first time to Gabriel's Automotive. The staff was very friendly and welcoming. While the technician was diagnosing the problem, I received regular updates on the status of the diagnosis. Once the issue was identified, the part was ordered from the dealer and the car was repaired and ready the next day. I am very satisfied with my experience at Gabriel's Auto and I'll be back again!
Sep 03, 2024
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