This rating is based on customer reviews, inventory size, pricing, and service quality
Reviewers for Towing Solutions LLC. in Chino, CA show mixed but positive sentiment: many cite fast response and professional drivers, fair pricing, clear updates, and compassionate help. Common complaints include rude or inconsistent dispatch communication, long or missed ETAs, refusal/cancellation on some AAA tows, a denied battery warranty, a dangerous-driving report, and a serious property-tow dispute. Little info on yard organization, inventory, or parts-finding. Overall: 74/100—good for speed and skill, but customer service consistency needs work.
What clients say about Towing Solutions LLC. in Chino (CA)
Attention everyone!! This company quoted one price at first, but after towing the truck to their repair shop, they demanded double the amount. They have absolutely no integrity. Please be cautions when choosing this towing company to avoid being scammed!! I wouldn't give them even one star because they don't deserve it, but unfortunately I had no choice or the review wouldn't post.
Good service. Price was fair, showed up on time, and the driver was friendly. Took care of my commercial truck without any issues. Would use them again.
Our company used Victor and the folks at Towing Solutions in 2023 for some help on a commercial vehicle. They did a great job for a fair price and were very helpful. Great experience all around.
As a towing company myself I wouldn’t trust anybody else besides Alex and Victor they will get the job done right and for a good price the first time! They were fast kept me updated and took care of my truck will definitely use again!
Amazing service, short reasonable wait, amazing clean equipment. Alex is extremely friendly, very professional. I had seen him before but not towing me, now it was my turn. I will definitely use him again and refer him to others. Thank you.
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