This rating is based on customer reviews, inventory size, pricing, and service quality
In Chino, CA, Parts Authority earns a generally positive but mixed reputation—79/100. Many praise knowledgeable, helpful staff and good selection; hard‑to‑find parts are sourced from the warehouse or located elsewhere, and prices often beat big-box stores. Downsides recur: some cite high or shifting prices, a few quality issues, limited in‑store stock that must be ordered, and slow service/long holds with occasional rudeness. Bottom line: strong value and guidance, but confirm price and availability before you go.
This place is a complete rip off. They are very dishonest with their customers. Had 2 bad experiences with battery purchases. They will tell you one price when you call and another when you go pick up in store. They say that you called some other location but when you call the number while in the store the phone will ring. They say there's no 1 yr warranty battery in stock but when you call them out on it they miraculously find one in the back. They try so hard to pull a fast one on you.
I needed a power window regulator for a 20 year old Windstar van...they had it in the warehouse and it was there in-store the next day! Great service and price. Thanks guys.
They had what I needed for my car when everyone else didn't they had a great selection of parts for my car definitely check them out if you can't find something at other auto parts stores I will be coming back for the rest of my car's.
Parts Authority is amazing! The sales guys on the phone are super knowledgeable and friendly! They always helps me out with all my auto parts needs and makes sure I leave a happy customer!
I was looking for a piece that no one knew what it was O'Reilly's AutoZone I was looking for a piece that no one knew what it was ORiley's autozone an star auto parts knew what it was in told me were I can find it awesome
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