Michael came to my Rescue once already before I called for a tow and Help getting in my car Michael was able to get in my locked windows ip vehicle like Superman. These guys are super kind 🙏😪 Call them today Thank you Guys Thank you Michael🙏
2am call to City Towing after major tire damage sustained while driving…they were fast, friendly and courteous! Mark, our tow driver arrived within 15 minutes, took amazing care of us in the pouring rain, and got us safely to a 24 tire shop (thank goodness such a thing exists). Mark stayed with us until he was sure we were all taken care of. Thanks City Towing! You guys saved our trip!
Yesterday, my fiancé and I were in an accident on the highway during heavy rain, and after several towing companies refused to come due to the dangerous conditions, City Towing stepped up without hesitation. They arrived within 20 minutes and immediately put us at ease. Our driver, Mark, was incredibly kind, calm, and professional from the moment he pulled up. He had our car safely loaded in under 10 minutes and it was clear that our safety and comfort were his top priorities.
Mark then drove us two hours to our local auto body shop and then home.His efficiency and dedication truly exceeded our expectations, especially on such a stressful day. We are beyond grateful for his service and highly recommend City Towing, especially Mark, to anyone who needs reliable, trustworthy help in the area.
Mark was definitely a light shining on a dark and crummy night. Our van broke down outside of baker and he was very kind and responsive and got us towed to Barstow. Highly recommend anybody who needs a tow to get it from Mark!
My parents were stranded on the interstate late at night with semis constantly passing at high rates of speed and so close to the vehicle. With the side of the road being a drop down, there was no way to escape the constant forces of bypassing semis rocking the van causing them to become sick from the stress, fear, physical shaking of high force winds, and sheer worry of how they will ever be rescued on such a busy dangerous and fast moving road in the middle of the night. From the kind gentleman Lowell, that answered my call, to the very kind and caring gentleman Mark, that was dispatched to their rescue. Unbelievable service! I was contacted to multiple times by Mark to let me know how they were doing, and that they were safe with him, and when they were delivered safely to their destination for the night. I cannot express the appreciation that my parents and I have and always will have for this very kind man who went above and beyond for them. Thank you so so much!!!
This tow company went above an beyond what was required of them to help us. I could never find enough words to praise them enough. Mark Staggs showed up to help us after waiting for state farm to send help for 4 hours on side of road with bumper to bumper semis 2 ft from our side..... state farm never showed up. He rushed to help us as fast as he could an never was there a more welcomed face than his in the darkness. We told him he deserved a bronze statue in town after all he did for us that is never required of a tow truck driver. He parked us at the mechanics where we could sleep in the van an it could be repaired the next morning. Everyone there was exceptionally kind an caring and we will praise them to everyone for the rest of our days. Thank you so very much.
Mark was great. He called me when he was on the way, he did a great job in changing my tire, he was super kind, and he stayed behind me till I was close to my house to ensure I would not have any problems. A jewel.
On September 28 at 8 pm, a City Tow truck was delivering a SUV at a neighbors house. Without as much as asking they drove the tow truck into my driveway, leaving big hot tire marks on the concrete.
I am 78 years old and not able to clean up the tire marks without much difficulty. I went to City Towing's web page and used the "email us" link to send them an email, asking if they could send someone out to clean up the tire marks. I received no reply. These people don't care.
I was on my way home from Oregon with my motorcycle anchored in the bed of my pickup. Somehow the bike came loose, put the pickup out of control and I wound up in the median. Mark was the driver summoned to collect me and that's where a bad day started to get better. Above and beyond doesn't begin to describe our interaction. When we got back to town Mark stayed with me until I had a nice place to stay, a good place for a meal and a way to get home. He was with me the better part of the day and I cannot begin to thank him enough. Thanks Mark
Mark S was courteous, prompt, professional, and careful.
For what I ordered I expected a tag and drag but this guy moved everything with precision and a deft touch.
I'm so grateful for Mark and City Towing for their help.
My car broke down and Mr. Mark Staggs is my Angel. I was having a rough day of poor customer service from the companies that I do business with.
Mark Staggs, put a smile on my face. He was very professional, courteous. I would recommend City Towing to anybody that needs towing.
Progressive insurance booked this towing company for me. It was the middle of the night around 1:00 a.m. I was really surprised how quickly City towing made it out to me. The gentleman who responded is named Mark Staggs. He did a great job and really appreciate his help. After working a long night shift at Fort Irwin and having to deal with being stranded off the 15 freeway in the middle of the night can be somewhat dangerous, but Mark answered the call swiftly and professionally.
The driver responded quickly and was very helpful. After determining the car wouldn't jump start, he quickly loaded it on the truck and delivered us to Victorville Chevrolet before the business closed. Great service and professional attitude, I recommend this business highly
Had a great experience with Ben. It was a chilly, windy day and Ben helped me get my car to the shop to get my day back on track. Highly recommended for professionalism and positive attitude.
I called 5 different towing business and City Towing gave me the best price. Don't care to call anyone else but City Towing, because everyone else will charge you an arm and a leg. I will recommend City Towing to all my customers. Five stars for sure. Thank you City Towing!
Thank you Ben, very professional and helpful. Barstow city towing was quick to respond and communicate with me. Ben communicated with me on arrival time and made sure my vehicle was transported safely. I highly recommended Barstow city towing. A big thank you again to Ben!!
Ben was very kind and so helpful. The company was in communication straight away and kept me up to date about their arrival time. Once the driver was there, he told me I was welcome to hop in the truck with AC since it was 115 degrees in the desert. He loaded my car quickly and got me and my car to the destination. Very professional service!
Excellent, efficient and an overall friendly experience. Zach was highly competent at his job. If I have any issues in the future I wouldn't hesitate to call again for assistance.
I got into a car accident and had to be towed here. I was 150 miles from home! They went above and beyond for me to make sure I got all my belongings from my totaled car they held it until I was able to travel back like they were amazing ! Great customer service they deserve all the stars and tips
As we all know, having to get a tow can ruin your day, and also your whole weekend. City Towing literally saved my weekend. Driver came super quick, they were super responsive and took great care of my truck. Just can’t explain all the bad experiences I’ve had with other towing places, and was so grateful for City Towing. Probably the best in the business
Cheapest rate in town!! Took an hour longer than they said but what tow truck is ever on time right? He was calling me and updating me about his arrival time periodically. Loaded my low profile car very fast and drove my wife and I to a motel. All in all they were the nicest when I called them, the fastest response time, and cheapest rate. Had room for 4 people in his truck maybe 5
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