Valley Auto Salvage JunkYard in San Jacinto (CA)

Real good genuine people always willing to help or assist

Very rude employees, the older guy was very mean to me for no reason. Alls I wanted to do is look at my sons totalled vehicle. For insurance purposes.

They have 3 locations an two or min apart your entry is 5 per. But problem is they didn't accept our stamped hands to enter 2nd a location same day ten min away .rip off of fee

Helpful staff with integrity. Over the phone I was told the part I was looking for isn't normally sold, but to come in and they would get me a price. Upon arriving it turned out that the part I was looking to purchase had to be sold as part of the entire door. Upon explaining my situation to the staff, that I had come from quite a distance, they were willing to sell me the part, and took care of me. Thanks again guys! God bless you and may your business continue to be prosperous. I will be a repeat customer! (205k mile Prius owner and counting! 😎)

Horrible customer service, and lack of attention to detail when ordering a over priced used part

So I hardly write reviews for any businesses. As of late I have made it a point to write positive reviews that go completely against the bad reviews these business have received. Let me tell, I lasted on the one, maybe 3 mins tops. I was told they didn’t have tue part and no one sold the part I was looking for separately and I had to by the entire steering column. Not only did they tell me this within seconds but then directed me to a yard that had one for sell to include an estimated price! What more do people want out of customer service!! 5 stars, straightforward, friendly, and done! End of call!

I was looking for a hood latch, and stumbled upon the parts I needed. The guys here are very friendly, I think the big guy, was the owner, a Dallas Cowboys fan seemed cool. Antonio was very helpful in assisting me real nice guy. This place saved me over $200.

Customer service is here TERRIBLE. Any time I have communicated with them, I have been extremely polite and they're just plain RUDE.

Very nice people, willing to help over the phone. They were even looking for my part that I needed. Was not able to help me, but referred me to someone who could.

I thought they were a total parts place but they weren't and they just want to buy your car they don't want to like sell anything like they say online So it was a mess

I call On Friday to ask for a mirror for my Toyota pick up showed up on Monday and they totally change the price from 50 other door to 65+ tax

We arrived 3pm today after already calling the company earlier in the day looking for a specific part,I talked to Mike an employee of the company over the phone and he was told by me what part I was looking for, he indicated that they had my part after I gave year,make and model he said they had the part I was wanting!! When myself and my wife arrived at the address I went inside to get described part from mike,Mike, seemed confused about exactly I was saying to him?? Mike informed me that they only had the part I was there for in the L-6 version and I said your kidding me right, we came from Yucaipa to Hemet for this part,no Apology was given, and he didn't seem to give a dam about what I was there for!!

Come here first trust me , you want be disappointed .A awesome place to get anything you need or want for your car . The employees are even amazing and they stand by their warranties !

A+++ HONEST ESTABLISHMENT. I have dealt with many tow companies over the years and I am happy to say that my first and only positive experience was today at Valley Auto Salvage. This is an honest business composed of genuinely good people - a rare find nowadays. *** THANK YOU ****

They're taking unfair advantage of the customers are demanding cash most businesses do not demand cash from customers that's taken unfair advantage of the people that need your services

This is the worst place to go for anything. I sent my worker to pick up a part that they said they had. It was the wrong part and a blind man could have seen that. I had to send my guy back to see if they had the right part. While he was gone I located the right part somewhere else and called my guy to tell them we just wanted are money back. He was told the boss was gone and he would have to come back the next day. Went back the next day and the boss said no refund. Then the boss who thinks he is a tough guy wants me to go down there any fight him. I have a better idea I will see him in court.

Very friendly and very good priced! Definitely will be coming here again if needed

They are great and have a lot of hard to find items

My experience with them was realy great...they were very courteous and were able to direct me elsewhere for what I needed. Friendly and helpful...couldnt ask for anything more.

JOHN IS THE OWNER OF THE SAN JACINTO LOCATION AND HE CAN GET WHAT YOU NEED...MR'S D'EE JOHNSON 04/26/2023

Great price for a good 2006 Ford F-150. Mike was awesome with his customer service too.

The one thing that I will never understand about this salvage yard is, they seem to love saying, nope, ain't got it. And you can be looking right at the part. Hello! Hey, it's right there! Oh, let me get my guy to see if it's ok to sell. Seriously??? Other than that, they will work with you on pricing.

Great employees. Always there when you need them. Johnny on the spot when you're in a tough situation.

A fantastic place I would definitely recommend. The owner, John, and other workers made taking my car in very easy to do with great service.

I been there few times the customer service Is terrible. They seem to have bunch of cars in the back but when I ask for the parts they don't have anything at all they don't even look and they don't even want you to go in there and look for yourself. They're very negative I rather go somewhere else I don't recommend it at all.

Very helpful people very accommodating try to get what you were looking for out back in the wrecking yard good place to go if you need cheap used parts

Total sham. I bought an alternator here and it didn't work. Attempting a refund, they give a sham test, 5 guys around the machine jumping wires, then the meter jumps off the scale. "Bravo!!!! It works, must be something else," as they hand it back to me to keep. I ended up buying a new alternator at a major parts store after having it tested again, and it failed of course. Don't buy anything here!!!!!!!