This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, US Metals in Indio, CA trends positive but mixed: about 81/100. Customers often praise fast, organized operations, honest scales, helpful staff, and good payouts; many report quick in‑and‑out even when busy and appreciate Saturday hours and free appliance drop‑off. Downsides: small yard can be tricky with trailers, some report low payouts vs CRV, price transparency issues (e.g., brass), occasional rude service, and a one‑off service mishap. Overall, quick service and friendly staff are strengths, while pricing consistency and access are the main complaints.
If you're in the east Valley this place stays open on Saturday till 1 PM I prefer to go to SA Recycling and because this yard is very small and I have a trailer and to get it in there and weigh by the trailer load does take quite a few steps of backing up onto a scale and out to busy street, tricky, but the best thing is just there's a place to take all your appliances and you can drop it off for free and go. Saves a lot of money versus going to the dump which is now reached almost $50 per Appliance
Went here and another recycling center, took same amount and both places paid same amount. I highly suggest not to bring your recycle here to US metals. Placed burned me for about 40.00 dollars worth of recycle. Take your recycling to Apple market off of Jefferson street honest and trustworthy.
3 People including myself . 3 People working. 1 person very rude. It took over an hour just to apply for food stamps. I applied last year and was refused. The year before.I was awarded ,$15 dollars for the month.I am 70 years old and trying to survive on SS. I worked with a handicap from the age of 14 until in my ,50'S. I didn't ask for help. Now I really need it. The few times I have been to. Social Services very few people speak English. I was born in the U.S, worked in the U.S and paid taxes in the U.S. . I have always loved my sister's and brothers in Christ. Let's face it a white person or any other race A U.S citizen, worked and paid taxes all their adult life can't get the help that someone from another country can get. God help use all.
So apparently my next-door neighbor was using this company to tow their SUV away so the tow truck parked in front of my house when the lady got out to make some type of adjustment the truck started going on its own and crashed into my mailbox breaking the pole out of the ground and the mailbox detached from the top of the pole have no idea why someone is driving a tow truck that has no idea how to correctly Park it Obviously this is not a job for a female very unprofessional how she didn’t even bother to apologize for what damage she caused to my property I did speak to the manager and she said she was going to send someone to put the poll back in the ground you people might want to request a male Tow truck driver if you want their services because this female cannot handle this tow truck apparently
I just recently found this place when the previous recycling place I went to closed down. I wish I would have found it years ago.
They are very organized and streamlined. Even when you arrive and see a lot of people, don't worry, they take care of them fast.
The staff are really helpful.
I give them 2 stars only because there open during the pandemic I brought in cans and plastic and I got paid less than the actual redemption at time of purchase. I had 5 one gallon water containers and got paid 29 cents
Waste of time. Trying to bring copper for 5th time. But they always have different prices and not in a good way. 2 times we got a good price 2 times they ripped us off... the 5th time was the limit, what a waste of time. We loaded our copper back in the truck and go somewhere else! 2 stars because they gave us 2 times a fair price.
It’s a recycling yard not very much to be surprised by.
expect to experience some new smells if you have never recycled before.
this place is a wonderful symphony of heavy machinery, Trains zooming past you only feet away and rattling cans.
Prices could be better but over all 4 stars.
Costumer service was terrible. Walk in with some questions and they hesitate to help. Maybe you should consider having more costumer service. BYNCALAVRG
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