Parts department isn’t what it used to be anymore from previous years as far as customer service. Don’t get me wrong still good on getting items on time but customer service is subpar, every time I call or go in seems like you’re a burden too one of the guys back there or has a somewhat lazy attitude assisting you makes me go to auto parts stores or just order online now. Hector and Jonathan the previous parts representatives were great, awesome attitudes and were always a pleasure to talk too about parts and vehicles, unfortunate they are longer there anymore. (UPDATE :Jonathan is back and a new guy Mario took place of the last guy great choice guys are back on track with good attitude and im happy to go there again giving one star more)
upset that someone in the parts or service department took a photo of my return and sent it too customer with my information visible. This is confidential information and not to happy to have witnessed the customer receive the returned invoice. Be careful with who you entrust with your information people this was unprofessional in the least
Mike in the Toyota parts department was friendly and was able to get my part fast. Thank you for getting me back on the road. I will return for future needed parts.
Had to get rune up and suspension parts for my Tundra the people were very pleasant and very knowledgeable had everything I needed looks like I have found my go to place for parts definitely an A+++ place
Called in to see if they could cut me a key after my only copy broke. Jonathon helped me out and was super friendly and helpful! The key fit perfect. Great service!
The part department is great! Everyone is always so kind, always helpful, and have great deals! Never ever a bad experience when i come here! And they always have great snacks for when you're waiting!
The Gosh Toyota parts crew is outstanding knowledgeable, and helpful .they saved me some money and time by pointing out genuine toyota oem oil change and filter at gosh was $10.00 less than big box parts stores current sale adds .my 1994 pickups never run Better!
Johnathan and the gentlemen in the parts department helped me out tremendously. I had an issue with and ordered part and they took care of me with no hassle. Excellent customer service!
They work promptly with me to get a part I needed for my truck. Very good communication skills on the telephone. The part arrive the next day without fail. There parts service ROCKS!! I am very grateful anytime I get excellence service especially these days
The parts department is very helpful specially Jonathan he does very well when it comes to customer service. He ensures one gets the right part. He is a man of his word.
I spent a whole day tracking down the brakes I needed for my car at different parts retailers but Hector Garcia at the parts department help me get the right parts I needed for my corola. I should have came here from the star, I was in and out in less than 5 minutes.
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