Ace In The Hole Towing in
Roseville (CA)

Very friendly driver Very personable, made me feel at ease. Great timing! Have had other tows before and just nope. Highly recommend this company.

Russell with Ace in the Hole is the real deal. Professional, calm, and genuinely helpful from the moment he showed up. He handled the situation efficiently and treated me with respect, which matters when you’re already stressed and stuck on the side of the road. He was punctual, knowledgeable, and careful with my vehicle. No attitude, no shortcuts, no nonsense. Just solid service from someone who clearly knows what he’s doing and actually cares about doing it right. If you need a tow in the Colfax, Roseville, or Rancho areas, ask for Russell, he’ll get you right or see to it that you are. This is the kind of service that restores your faith in people showing up and doing their job well. Highly recommend.

Had a great experience with Joe from ace in the hole. Dispatch was quick, the driver arrived on time, and everything was handled professionally. My car was loaded and transported safely with no issues. Great pricing and excellent customer service. Highly recommend if you need reliable towing.

Mike was amazing. He arrived in minutes which was a refreshing surprise for a tow truck service. He was also courteous and super helpful with helping me transfer items out of my car and with locating a misplaced key. I felt very safe too. Mike with Ace will be #1 call if I ever need a vehicle towed again.

Ace in the Hole Towing provided excellent service! They were fast, reliable, and incredibly helpful when I needed assistance. The customer service was top-notch—friendly, professional, and reassuring during a stressful situation. I really appreciated how quickly they arrived and how smooth the whole process was. Highly recommend them if you ever need towing or roadside help!

Our car broke down this morning and we needed a tow. They arrived quickly and handled everything professionally. Huge thanks to Joe for his outstanding customer service—really appreciated during a stressful moment.

So thankful for Aces in the hole towing they were so helpful in my time of need this morning and understanding to my emergency if it wasn't for Aces towing my kids and I would have been probably still stuck on the side of the road. Thank you so much Joe , and the ace in the hole team. I definitely recommend giving them a call whenever you need them

Great towing company!! Would definitely recommend. Great service and the workers are super kind and helpful .

Jeff is the man! Very experienced with large size toolboxes you can tell the guy knows exactly what he’s doing. Been using these guys for years, but never with such an odd request like a very large toolbox. They have yet to disappoint. Good job guys and thank you.

I let your towing truck, number 26, pass when it needed to. I got into my car and moved it out of the way so the truck could go through. When I needed to leave, the driver refused to do the same. Instead of moving the truck to let me pass, he continued handling his own tasks and stood in the middle of the road until he was completely finished. He could have moved for a moment to let me exit, but he chose not to. This is unacceptable behavior. Next time, I will not move my car at all. Your truck will wait until I am finished, no matter how long it takes. That is exactly the standard your driver demonstrated. There was zero courtesy — no “thank you,” no apology, no basic respect. Actions like this damage your company’s reputation.

Five-star experience! The owner went above and beyond to help me out. Great service and highly recommended

I had a great experience with this towing company! They had great customer service and were very kind and helpful. They were recommend by a friend and I’m Glad I chose to trust them with my vehicle 5/5 stars !

I was stranded at the lake and Russell jumped my car. He saved the day! Thank you, again!

The young lady that pulled u to save my families car off the side of the road was very fast professional and tightened it down. Like a pro!! Would recommend to my family!

I can’t speak for the entire Towing company itself but RACHEL, the manager is known to pocket money and be very rude. 2 of us in line watched her manipulate a old lady out of her cash and then charged her the same fee through her card. Again her name is Rachel and she gaslights everyone’s dispute against her. Recently an old employee and a few ppl made reports and a private FB page about the remarks and service she’s provided for a while. The old employee said she took a few dollars out of someone car and said “They should have been more responsible, now this is a tip for me, geez I hate the holidays I wish they were over” Thankyou for the others giving me a breakdown of the receipt because she also refused to give the receipt if I payed for a offs reason. The strangest most unnecessary encounter.

I had Baillie tow my truck for me and she’s very professional and very experienced I would definitely want her to tow my truck again if need be!! Great experience

My car broke down unexpectedly, and I was stressed about being stranded. Ace in the Hole Towing came to the rescue! Their employee Jeff was absolutely amazing—his skills and professionalism were top-notch, and he arrived in a timely manner that truly saved the day. Jeff handled everything with ease and made a stressful situation so much better. A huge thank you to the entire Ace Towing team for providing such fast and reliable service. You guys went above and beyond, and I couldn’t be more grateful. Highly recommend Ace in the Hole Towing if you ever need help—they’re lifesavers!

My RV was towed to Ace in the hole with all my personal belongings. I did go the very next day to straight things out and retrieve my very important items, passport license plate, iPad, two brand New phones from Verizon. Finally after a week of crying and begging to please let me get my items back. They allowed me to go to the trailer. Everything had benched shuffled around, and those important items were missing very bad business. If this happens to you when you get your car towed, try to get it out of immediately or something will be missing. And the girl at the front is absolutely disrespectful. Maybe she should get another job.

Best tow company around. Fast efficient and amazing team. I use them for my work job and personal when I needed it. These guys are the best. The ladies in the office are nice polite and amazing! The tow drivers are amazing and great at their job. The price is great too!

I want to give a shout out to Jeff. He’s the one that came and got me when my car had gotten a flat And Jeff is a kindest guy ever he was kind and sweet and we talked all the way until I drop my car off. He was a kind young man. Well, he’s probably an old man but he’s young and my car was at 576 N. sunrise and they were there not long after $170. My daughter paid for it, but I want to thank you for his kind and loving heart for being so kind and you deserve a bonus. You deserve a race. Thank you, Jeff. This is Joan the one with the 2020 Hyundai venue. You took me to American Tires On Stanford Ranch, do you remember me now? I hope you get something Because you deserve it you work very hard. Thank you again Jeff Jeffrey lol

Absolutely disgusting people. Truly some of the worst people I’ve ever encountered work here. Straight scammers! DO NOT TRUST! They will steal from you. Minutes after paying to retrieve my car, $1k in fraudulent charges appeared in my account.

I was having a bad day because I woke up to my car being towed off my sister's apartment complex, I reached out for information and informed them I had my niece with me. They acted so fast and were there to meet me at the shop in less than 15 minutes! I appreciate your hard work and acting fast so I could take her to class on time. Daniel is the person that helped, so big shout out to you. If there was a tip featured I'd of gave one but I'll write this as a gesture of my appreciation. Keep up the good work.

Went above and beyond you help me get my car back. Honest good people. You never want to get you cat towed, but if you do, hope it's Ace in the hole that does so. While I was waiting I listen to them help and elderly couple get their car to them for a reduced. "It's how you help the community, they'll spread the word" now THAT is customer service. Thanks again, Jacob especially was awesome.

1 star — Shame on this company I’m just a local who’s fed up with how Ace Towing treats people. They went after a veteran who was overseas serving our country — they took his dirt bike, charged crazy storage fees, sold it, then sent him to collections for thousands more. They did this even though the bike was worth less than $4,000 and the law says they can’t come after you for extra fees once it’s sold. But they did it anyway, hoping nobody would notice. If they’ll do this to someone who served our country, they’ll do it to anyone. It’s just wrong. We all need to know what kind of shady stuff they’re doing so we can protect our community and our veterans. I wouldn’t trust them for a second. Do better, Ace Towing.

I am so happy with their service. My daughter got into a car accident late Sunday. I called several people and no one wanted to come out late Sunday. Ace in the hole came fast. They were polite. I’ll be using them now when needed.

Thank you guys, for coming to my wife's rescue as her tire got shredded on the freeway (always a nightmare scenario for me) and was lucky enough not to be too far from getting picked up on her way to visit her parents. Is towing without insurance/roadside assistance cheap? No, but I thought the price was reasonable, the turn around time good, and the customer service over the phone great. I spoke with the same rep twice (because my wife also called them and we both accidentally scheduled them twice haha, oops!) and each interaction was pleasant and professional. Then, the tow truck driver was also the same, pleasant and professional (I was told) so that's a sign of a good company culture. Keep up the great work and thank you again!

I referred Ace In The Hole Towing to a customer to pick up a 1966 Mustang that has been sitting for 15 years. Both the customer and I were very pleased with the entire experience. They arrived on time, the car arrived at the shop on time, and the driver was very friendly. He also dropped off the car exactly where I needed it.