Beach Cities Toyota Westminster in
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Address:15300 Beach Blvd, Westminster, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Toyota dealer
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Website:
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Zip Code:92683
Working Time and Location
What clients say about Beach Cities Toyota Westminster in Westminster (CA)
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October 2025 UPDATE - A few people reached out asking about my stressful experience, so here is a PRE-PURCHASE CHECKLIST: 1.Maintenance Forecast – Based on the Carfax history report, ask: “What services are due in the next 5,000 miles per the Toyota manual, and what are your dealership prices?” → I bought a Silver Certified RAV4 from Toyota Beach Cities, and to my surprise, an upcoming service due in 2,000 miles cost $1,964. 2. Tires – Confirm all four tires are the same brand and model, and ask for an estimate of tread life on the most worn tire. → Beach Cities sold me a car with one mismatched tire (different brand and tread design with 40% life). 3. Add-Ons – Request that they remove KARR Alarm or similar systems if you don’t want them. → Beach Cities charged over $1,300 for a basic alarm system I asked them to exclude (third party). 4. Coatings/Protection Packages – Decline the Cilajet or similar coatings if you prefer. They sell these for $800+. 5. Recalls & Certification Proof – Ask for documentation of any active recalls and a copy of the 136-point certification inspection. Also confirm if there’s a return option before purchase. → My RAV4 had an open recall, and Beach Cities told me I needed to take it to my nearest Toyota dealer myself — no rental, no compensation, and a lot of time wasted. Lastly, if you experience any issues: • Contact Toyota Brand Engagement, they can help you escalate. Document everything (calls, texts, receipts) to hold them accountable. • If that doesn’t help, escalate to the Better Business Bureau of Los Angeles. You can also contact the CA DMV Dealer Complaints Department if you need to escalate further. Lastly, try to complete your transaction with Noel from Finance if you do end up purchasing a car from Beach Cities, he was friendly and polite, it's disappointing that most of the experience was stressful after the transaction though. I hope this saves others the time, stress, and money I spent disputing issues with Beach Cities. Ask them for the 5 items above, review paperwork carefully, and walk away if something feels off.
Oct 25, 2025 -
David Trinh provided excellent service! He was very helpful, patient, and made the whole car buying process smooth and stress-free. Highly recommend him if you’re looking for a reliable and friendly car dealer!
Oct 22, 2025 -
Avoid. Previously gave a review but I can’t seem to update it. A couple months with my Camry now. I wanted to see my thinking after the buyer’s remorse subsided… Beware of HENRY. He’s definitely shady. Agreed on a 2025 Camry LE for 34000, which is kinda high for a base model, but given that it came with some features like lumbar support and automated seat adjustments, I thought it was fair. It was only 34000 after removing the ridiculous add-ons ( 39000) (btw Cilajet is a scam! I got my car coated again by a real detailer). The Camry LE I drove and made a deal on was black. Henry then comes out and says they have the “same car” just in an underground color that I liked, which I chose instead. I should’ve known better to actually sit inside and test all the features…but this man claimed it was the same car so I took his word. Turns out it didn’t have those features and I didn’t realize it until I signed the papers, hopped in the car, and asked one of the workers why I didn’t have lumbar support. So basically I overpaid for the base model? The Eastern European guy doing the paperwork portion was also crude. I’ve never been treated this way as a customer anywhere. I opted to wire transfer so he gave me a paper with information to wire to. There was a minor discrepancy with the group name I was seeing so asked for clarification bc I was not about to send money to the wrong place. He responds “I DONT KNOW. YOU CHOSE THIS METHOD SO YOU FIGURE IT OUT.” Like bro what.. the whole experience was basically like that. I’m taking this as learning experience as this was my first car. Also avoiding this place now. Toyota Place was a much better experience.
Oct 21, 2025 -
Jose Mejia just helped me with my first new car. Made the process simple and easy to understand for a first time buyer. Greatly appreciated the help and guidance.
Oct 17, 2025 -
I just came to the State not too long ago and I needed a vehicle to replace my 2000 4Runner. I trust Toyota reliability so I took my wife and my family to Beach Cities Toyota. Nguyen Nguyen was very helpful and explained everything thoroughly. We bought a brand new 2025 RAV4 XLE Premium with every features we wanted!
Oct 16, 2025 -
José & Marco made the process of buying my wife her dream truck so easy thanks a lot for all the help i highly recommend Beach Cities Toyota.
Oct 11, 2025 -
My wife and I drove onto the lot to look at a used 2024 Toyota Camy SE. When we arrived, we noticed that nobody came out to sell us a car. We were able to look around the lot and found the beautiful car that we wanted to test drive. As we approached the building a salesperson (David Trinh) greeted us, he was friendly, professional and no pressure. He showed us the vehicle, went on a test drive and we bought it. I would highly recommend this dealership and David Trinh. He deserves more than a five-star rating. Thank you, David for making buying a car such a great experience.
Oct 07, 2025 -
Very good service! They treated us very well and explains everything very well. I bought my new 2026 Toyota Camry! Thanks to everyone, especially Henry and Tony Tapia.
Oct 06, 2025 -
One of the best vehicle purchasing experiences I’ve had. Salesman was James. He was very professional and straightforward. He answered every question and was very thorough. The 1 or 2 details he couldn’t answer at the time, he found out and followed through. Finance was also a breeze. This dealership was pretty high tech and organized. After finishing up with finance, James properly helped me set up the vehicle with the app, and showed me the basics. He made sure I was comfortable with the set up and tech, before I left.. What I was really impressed by was the communication before I had stepped foot in the dealership. James kept me informed every step of the way without being over doing it. I would highly recommend anyone shopping for a Toyota vehicle to come here.
Oct 04, 2025 -
Buyer beware when buying a used “as is” vehicle from Beach Cities Toyota. I bought a used Ford F150 truck from them. I failed to notice when I bought the vehicle, the paint was peeling at the roof line at the windshield and along the top of the doors. I also immediately had issues under heavy acceleration where the engine would hesitate and jerk. I understand I am buying a used vehicle and things can break as soon as you drive off the dealer’s lot. I noticed the peeling paint a couple months after I purchased the vehicle and thought that the paint protection plan would cover it but it does not and I accept that. The service tech and the used car manager did indicate several manufacturers including Ford for the model year of my vehicle had issues with “white” paint and that there might be a recall where they would re-paint my truck. I am checking with Ford. With regards to the engine issue, I did not bring it back to the dealership. I instead took it to my mechanic I have been going to for years. There were no “codes” in the system indicating a problem so we used the process of elimination. We first used fuel system treatment designed to clean the fuel injection system as well as change the gasoline I was using to 91 octane since it was a Ford “eco boost” engine. That helped but the issue remained. After driving it and continuing to test how the truck performed under heavy acceleration, the “check engine” light came on. My mechanic was able to determine from the code that the engine was mis-firing due to at least two bad coils. Since this required several things to be removed to get to the coils, my mechanic recommended changing all the coils and spark plugs as well. The truck had 85K+ miles when I purchased it. It had 90K+ miles when my mechanic changed the coils and spark plugs which the total repair cost over $1,000. I am writing this review from the Beach Cities Toyota waiting room as I brought my truck in to have the paint protection sealant re-applied per the schedule to maintain the warranty. I discussed with the used car manager the issues I have had with my vehicle that I purchased from them. We talked about the re-conditioning process they go through before they put a used vehicle on the lot to sell. To be fair, the truck I purchased was 7 years old with 85,000+ miles. He indicated they go over the entire vehicle making sure it is mechanically sound including checking out the spark plugs and the exterior of the vehicle. When I purchased the truck, I did spend several minutes going over the vehicle before I signed papers. I visually inspected the belts, hoses, and looked for leaks around the valve covers and underneath. I looked at the brakes, tires, and suspension parts which all looked new. With the truck being 7 years old, they outside of the truck had the usual “nicks” and it was clear the previous owner did their best to touch them all up. Everything below the roof line looked good. I failed to look at the roof line and notice that the paint was peeling. I did take pictures of the truck in a parking lot close to my house the day I purchased it. As I look at those pictures, I do see the peeling paint. I did not notice it then. When my mechanic replaced the coils and spark plugs, he saved them for me and I took a picture of them. He indicated that they should have been changed out between 60K-65K miles. He said they were the original parts and had never been changed. When the Beach Cities Toyota used car manager said that they check the spark plugs on all used vehicles before they sell them, I was stunned and proceeded to tell him what happened. Of course, he said I should have brought my truck back to the dealership which I probably should have. But when I asked him if he was comfortable with the way they prepared the truck I purchased for sale based on all of the things that I found, he said yes. Based on what you read, do you trust that “as is” vehicles are properly prepared for re-sale at Beach Cities Toyota? They missed a few things on the vehicle I purchased and so did I. Buyer beware.
Sep 27, 2025 -
I was looking online for a used car for my daughter who had just passed her DMV driver's test. I had found one used vehicle we both liked in Concord at a dealership but the price was above the Kelly blue book and the dealership wouldn't reduce the price to be comparable. So, I looked for this used car elsewhere and I found it newer 2024 with less miles and priced below the Kelly blue book but in Southern California verses Northern California. I contacted the Beach Cities Toyota Westminster dealership and the general manager Marco referred me to Martin Ahumada who helped me. I was on a Southwest flight one hour flight within a couple days and driving the car back home within hours. I can't recommend Martin Ahumada enough! No high pressure sales and no trying to get me to buy something else more expensive. I was at this dealership for a reason and he understood 100% and he helped make the process as easy as possible. The drive back was 10 hours and that is all because of Los Angeles traffic and I hadn't expected that and so I would just say that you keep this in mind if you plan on driving back the car and you live in Northern California or you can pay the $$$ for transporting the car to your home. In the end, my daughter is ecstatic with her car! ⭐ ⭐ ⭐ ⭐ ⭐ Five stars for Martin Ahumada!
Sep 27, 2025 -
Definitely impressed and thankful. Great team at Toyota Westminster. From start to finish thus was a personalized service with meticulous attention to the vehicle and customer. Friendly and professional. Joey was thorough and efficient, easy to work with. Definitely referring my family here
Sep 20, 2025 -
I had a great experience working with Martin at Toyota. He was professional, knowledgeable, and patient throughout the entire process. Martin took the time to explain all the details clearly and made sure I felt comfortable with my options before making a decision. I never felt pressured, and he truly listened to what I was looking for. Thanks to his help, the whole process was smooth and stress-free. I highly recommend asking for Martin if you’re looking to buy a Toyota you’ll be in good hands!
Sep 14, 2025 -
Went into today to browse, but Henry was amazing and gave me a great deal! We couldn’t pass up his offer, so we left with our brand new car and couldn’t be happier! We usually avoid this dealership, but we learned Elmore sold and Beach Cities bought it, so we decided to give it a shot. If you’re looking for a calm dealership without a pushy salesperson, Beach Cities is the dealership to go to! Shout out to Ed too for being amazing and for helping us get the best deal for financing!
Sep 10, 2025 -
Best experience I’ve ever had while I’m on the hunt for a new car. Everyone was so nice and they had great cars to pick from. Gilbert and Art were super funny and informative. I told Gilbert all the details I was looking for and that I needed an upgrade from my previous car and he didn’t disappoint! Art helped me understand my options and i appreciate how patient they were with me while I was deciding on a car. 10/10 I recommend this location, they both were great and I’m so excited about my new car. It’s the 2025 Camry SE!
Sep 08, 2025 -
Within one visit and the next, I was able to trade in my lease of my Corolla cross and trade in for a new Tacoma sr5! I am beyond thrilled that Tony and Omid were able to give me my needs of a monthly payment AND apply it to a Tacoma! They were courteous, communicative, professional, and kind. I highly recommend giving this dealership a visit and ask for Tony and Omid! Thanks guys! My Tacoma is my dream car come true.
Sep 01, 2025 -
Wonderful experience. Mark was helpful and friendly. As soon as I got there I was able to test drive the car and that experience ultimately sold itself. The finance team was amazing as well and quick. I was in and out of the dealership within 2.5 hours. Took off one stab because the car was missing a few items (2nd set of keys/floor mats/spare tire in trunk) and wasn’t told about it until I was ready to drive off the lot. When I got home I noticed the glove box had a bit of sand in it which I had to clean & the dash has this gross liquid looking residue. Exterior looked pretty good. Some scratches & peeling. the inside was a bit more of an issue as it didn’t seem as clean as it should have been. not a big deal UPDATE Took it in 7 days after purchase for oil light & they reset the sensor. But one week after that now both the tire light and the oil light is back on… need to take it back in. Two Times in less than a month:. As a mom of 2 I don’t have time to be taking my car back every week. Not okay Update 8/18/25 They asked me to schedule to have it inspected but notice the owner didn’t say a diagnosis & those are not free of charge. They quoted me $250 to have it looked at and want me to drop it all day but can’t guarantee it’ll be covered… So the $250 will go to repairs which I will still have to pay out of pocket(according to the service agent I spoke with)
Aug 18, 2025 -
If I could give a 0 star I would. My wife purchased a vehicle mid July and the first week the check engine light went on. She brought it into the dealership and they said that they could reset the system, a week later the tire monitor system sensor went out and they recommended to take to a Chevy since “they know more about them”. Now today, the check engine light is back on… I know why I was dead, said against her purchasing a car from this dealership alone. They definitely took advantage of her, not knowing much about cars. What upsets me is we have 2 small children and their safety is compromised because of the negligence of a dealership that graciously accepted money out of our hard earned pockets. Not even a week off the lot and an issue. Not a month and more having issues. Let’s see month 2. Do not come here at least not for a used vehicle…
Aug 16, 2025 -
Thanks To salesman Mark & the finance manager for helping us once again getting our family truck! We had to come back again to purchase another vehicle due to us being satisfied with the customer experience and transparency! Mark has helped us get into our second vehicle from Toyota this year and has made both purchass smooth and has been very helpful!
Aug 13, 2025 -
The entire staff here is amazing from the sales manager Tony, to the Ecom manager Omid all the way down to the salesman Mark. I had an outstanding experience with Mark Nava. His professionalism, knowledge, and genuine care made buying my new car a breeze. Mark listened to my needs, answered all my questions with patience, and found me the perfect vehicle within my budget. He was transparent about pricing and made the entire process stress-free, from test drive to paperwork. His follow-up after the sale showed he truly values his customers. Highly recommend Mark for anyone looking for a trustworthy and exceptional car salesman!
Aug 12, 2025 -
I had the pleasure of buying a car yesterday with the help of Marco, and I couldn’t be happier with the entire experience. From the moment I walked in, they were welcoming, knowledgeable, and genuinely focused on helping me find the right car—not just making a sale. Marco took the time to listen to what I needed, answered all my questions with patience and honesty, and made the whole process smooth and stress-free. I never felt pressured or rushed, and I really appreciated how transparent and professional he was throughout. If you’re in the market for a car, I highly recommend asking for Marco. He made what’s usually a stressful process into something fun and exciting. Thank you for helping me drive off in my perfect car!
Aug 05, 2025 -
Thank you Beach Cities Toyota for helping me out! James in sales was excellent and knew just what I needed. Truly grateful for his help getting me in a taco once again! Love my taco
Jul 28, 2025 -
I went to buy a car yesterday with salesman Jose Mejia, and it was an excellent experience!!! His service was professional, friendly, and very helpful. He explained everything patiently and made me feel comfortable throughout the entire process. He truly lives up to his slogan: Jose Mejia, el que sí les fía! He also helped my sister and brother-in-law find a car that met their expectations, and he stayed with them until almost midnight to make sure everything was completed. I highly recommend him if you’re looking for someone honest, dedicated, and full of great energy to help you get your car! Thank you, Jose!
Jul 17, 2025 -
This is my first time leasing a vehicle and Andrew Le made it quick and easy! Couldn’t have asked for a better salesperson! Thank you so much for your help. Will definitely be back!
Jul 02, 2025 -
Thank you to Beach Cities Toyota, shout out to Paul Rojas and Jose Mejia for helping us purchase our new 2025 Sienna xse! They were very helpful and communicative throughout the process and very easy to work with. We appreciate you guys! We’re looking forward to all the adventures in our new Sienna.
Jun 19, 2025 -
Philip Columna never gave up on helping me get 100% exactly what I wanted. Thanks to him, I’m now driving my dream car—a 2025 Hybrid Limited 4Runner! Ed in finance made the whole process quick, smooth, and actually enjoyable. Highly recommend this amazing team!
Jun 02, 2025 -
The most helpful group of salesman. Art helped me get the best deal based on my needs and price and was extremely helpful. This was my first time buying my own car and I had such an easy breezy experience, no hassle, no BS, straight forward and now have a more reliable car, very happy with my experience here, cannot thank them enough for the help. Thank you Art, Gilberto and Ed for an easy car buying experience.
May 23, 2025 -
Art and Gilbert were so helpful with purchasing my new vehicle! I was in and out quick, they showed such pleasant hospitality. I will definitely repurchase with this dealership in the future. Thank you Toyota team for your help! It was a pleasure!
May 13, 2025 -
Mohammad did an amazing job! He helped me sell my 2018 Toyota Camry SE smoothly and efficiently. The whole experience was fantastic! I’ll definitely be coming back here for my next vehicle purchase. Highly recommend!”
Apr 01, 2025 -
I came in to purchase a 2019 Toyota tundra after having very bad experiences at local Dealer in this area. This Dealer is amazing. My sales person, Jose Mejia was very professional and knowledgeable about the Truck I was looking for. the best thing about my Experience is that they were not pushy, trying to get me to purchase items I did not want, Alejandro in finance was very efficient and finalized my deal in a very timely manner , he took the time to answer all of my questions. They were very respectful, and They were very attentive and hospitable. The process was quick and seamless. Art his manager was very polite and professional they made me Feel valued as a customer and individual. Mike in service also took care of a few items that needed to be addressed immediately . I will definitely be referring all my friends and family to buy their next Toyota from this Dealer and encourage anyone reading this to give them the opportunity for you to experience exceptional customer service !
Mar 01, 2025
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