AutoZone Auto Parts in
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Address:13721 Newport Ave Ste 10, Tustin, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:92780
Working Time and Location
What clients say about AutoZone Auto Parts in Tustin (CA)
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Nicholas was a huge help. He answered all my questions and explained things to me so I would understand completely! Then recommended the part I needed and if I needed a mechanic for further work. Thank you!
Aug 12, 2025 -
There were 3 staff members in the front. 1 was helping another customer. The other 2 pretended they didn’t see me waiting to purchase and gave zero acknowledgement. Will not be going back.
Aug 02, 2025 -
I like to buy stuff from AutoZone they open late, and / or you can order online and pick up in your local store staff is always helpful.
Jul 24, 2025 -
They changed my headlight bulb when i was unable to do it..no charge but i tipped $20.it was worth it for me.
Jul 21, 2025 -
Keana and Cesar really help me and I was very happy with how professional they were and I love how they help me and took care of me.
Jul 05, 2025 -
I was in for a rear-view mirror. They let me borrow a tool to put the mirror on. I was in and out in 10 mins.
Jul 04, 2025 -
Walked in today, and there were three other customers in the store. No one said hello, or offered assistance. I spent approximately 11 minutes in the store 4 different isles. Still, no one offered assistance. Walked out of the store and will not be going back.
Jun 19, 2025 -
I called ahead to confirm if they do battery service at this location. I was told yes, so I came over. When asked in-person, the older gent then then tells me that they cannot help me because there were only two of them there. Why couldn't you have told me that information when I said I was coming over? You wasted my time and my gas!
May 31, 2025 -
I will forever be thankful to Mr. Anthony for being such an awesome person willing to go above and beyond, exceeding my expectations. He’s very knowledgeable, kind and hard working. I went in to see about a return, not only did he have the best recommendation but he cares the customers and was able to fix what was done by 1 product but I also needed a new headlight…. I was kinda pushing it out but he took the time to go outside, inspect and helped me with purchasing the correct product. What blew me away even more was he didn’t hesitate to walk out with me and right there change out the headlight for me within a matter of 10 minutes I from walking in I was driving off with a huge smile. Anthony is a wholeheartedly devoted and dedicated person who is a blessing and provided the best service possible! Auto zone: do not let your company lose this valuable asset! He is the best! Thanks again Anthony!
May 20, 2025 -
This Auto Zone is touch notch in the customer services department. It's all thank to Richard. Thank you bro, you made me have a good and easy day due to your excellent service and people skills.
Feb 27, 2025 -
I went in because I was experiencing battery issues, and asked if they could check my battery. The man behind the counter was jolly and happy to help! He checked, told me my battery was bad [as expected], and helped me buy a new one. Answered all my questions, helped remove the old and install the new battery, and was thorough about everything. Never had any issues here with prior visits either. Helpful, nice, convenient, and i'll be sure to pop in again. Thanks for making the experience painless!
Feb 27, 2025 -
I had purchased windshield wiper blades the day before planning to install them myself. As it turned out, I couldn’t so I returned on Friday around 9:30AM with my receipt . His name was either Edward or George who helped me, but he was friendly, professional just an all around nice guy! He is a true testament to customer service and I wanted to just say thanks again !
Feb 15, 2025 -
Incompetent service. Both headlights not working. Young lady checked my fuses and older man told me to go to auto mechanic because there was problem with the on/off switch. I went to O'Reilly Auto Supply, they checked bulbs which were burned out, replaced bulbs and all was fixed.
Feb 01, 2025 -
On Jan. 1 New Years Eve, I discovered my drivers side left headlight was out, and so was my passenger side right brake light! The next day Jan. 2, I drove my car, a 2005 Lexus, to the AutoZone on Newport in Tustin, to buy bulbs. I was surprised it was busy. There were so many customers it was quite a wait. Finally, my turn. Jose was working two registers and he asked me to be patient, so I was. When he got me my two bulbs, he offered to help me since I have no idea how to do this, and installed the bulbs very quickly! Lights fixed, I appreciate the great service at AutoZone. Thanks!
Jan 12, 2025 -
So I walked in just to kill some time and see what new project I wanted to start when I met Alexis and Anthony. They approached me in a a personal way and made me feel comfortable and not like I felt obligated to buy half the store like a lot of these places do these days. They were really personable and instead of feeling like I am just a outsider customer I felt like a friend coming to get advice and help. Best personal relations I have seen and felt ever! They should be teaching communications for this company! They rocked!
Nov 24, 2024 -
Alexis was incredibly helpful in changing our car battery. Great customer service and a very kind person!
Sep 13, 2024 -
Anthony and Alexis gave me wonderful service today. Anthony assisted me in checking my battery and when I was going to buy a tool to do a quick battery change, he offered me to use the stores used tools instead. Once I started to work on changing the battery, Alexis came to check up on me and offered to assist fixing my license plate that was hanging on one screw. Thanks for the great service!
Aug 26, 2024 -
Fantastic, fast, friendly customer service at this AutoZone site. Specifically, really appreciate the help of employee Alexis. She assisted with accurate wiper blade selection and super speedy installation. Got me back on the road ASAP! Many thanks
Aug 25, 2024 -
Alexis helped me put my break lights on! And we even found out the socket was burnt so we were able to change that too! Great customer service!
Aug 22, 2024 -
Alexis h came to the rescue when I got to my local autozone and my car was smoking due to a radiator issue. She came out right away, eager to help. And we figured out what the problem was. She researched and found what parts. I needed even tried calling mobile mechanics, but that wasn't needed because. We solved the issue on our own with her help.She guided me with what I needed to replace the part.And I saved a ton of money and I am able to go to work tomorrow.
Aug 16, 2024 -
Alexis was tremendously helpful serving me today at the Newport Autozone. She helped explain to me why a particular oil was better from my vehicle and also recommended some items that I would need that I didn’t think of. She also, made sure that my experience dropping off oil was smooth and offered me hand towels and cleaning pads. Her kindness and dedication to the overall customer experience should be recognized. Thanks Alexis!
Jul 22, 2024 -
Had a great experience at AutoZone of Tustin. Alexis went above and beyond to help with my Ford Van issue even examining the problem on the vehicle itself. Problem solved. Great value.
Jul 01, 2024 -
Lexi and Axen helped me test and discover the problem with my battery! They gave me my Vet discount and helped me replace my battery super fast! Really awesome customer service here!
May 20, 2024 -
Lexi and Tony really helped me out today! I needed my battery checked and they were more than willing to check with me. Lexi even cleaned the fog off my headlights!
May 20, 2024 -
Lexi was amazing keep her! She went above and beyond to help me today. Ran diagnostics and looked up ways to fix it. She’s super professional, friendly and know what she’s doing. Excellent service
Mar 23, 2024 -
I love coming to this AutoZone. The employees are always super helpful and patient. Going the extra mile to install my battery is so huge. Special thanks to Anthony for his good work.
Nov 21, 2023 -
Very good , quick service nice patient counter man. Got decent price stuff equal or better quality than Amazon and you can see what you are getting. Definitely recommend for not just auto parts, but tools. I bought a tire pressure gauge for same price as on Amazon, but better quality.
Jun 15, 2023 -
Had an exceptional experience at my preferred auto center!!! Marcus took care of my visit, and was able to locate the item I needed quickly while educating me on the types I would come across. He offered to help me use the product and I am so grateful he did. Ended up fixing up my motor oil, turn signals and brake lights all in one visit, when I was feeling lazy and had only planned to maintain one thing! Your service and knowledge shared is so appreciated. Thank you Marcus!
Apr 19, 2022 -
I've been to this AutoZone several times over the last couple of months and am consistently impressed by the cleanliness of the store and the friendliness of the employees working here. I've always received excellent service, and didn't feel too intimidated to ask questions and learn more about my vehicle and how to maintain it well. Staffers such as Gabi and Fernando have helped me find what I need quickly and efficiently, even helping me change out my headlights and windshield wipers as they needed it. I'd highly recommend this location. It's also just off the freeway, which is convenient for someone who is always on the go, like me.
Feb 15, 2021
Nearest Junkyards to AutoZone Auto Parts
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Anaheim
- Buena Park
- Costa Mesa
- Cypress
- Fountain Valley
- Fullerton
- Garden Grove
- Huntington Beach
- Irvine
- La Habra
- La Palma
- Laguna Hills
- Lake Forest
- Los Alamitos
- Mission Viejo
- Newport Beach
- Orange
- Placentia
- San Clemente
- San Juan Capistrano
- Santa Ana
- Seal Beach
- Stanton
- Westminster
- Midway City
- Corona del Mar