AutoNation Toyota Irvine Parts Center in
Irvine (CA)

What clients say about AutoNation Toyota Irvine Parts Center in Irvine (CA)

• Daniel Hyatt

  Uses ai to answer your phone calls.
  
  Edit: 2/20/2026. Their reply is generated by AI and sends an AI phone number. Interesting way to “rectify” it. I do not support companies that refuse to hire more people and then spend millions on AI “solutions”.
  
  Update after update. They deleted their response. Classy.

  Feb 20, 2026
• Darrell Cheng

  I bought a battery from them it was cheaper than aftermarket and had an amazing warranty 7 years I called ahead they had it from you at the desk

  Jan 03, 2026
• Samantha Kang

  Manager is deceptive, dishonest, not transparent, and makes you wait for many hours just to lowball you. I felt bad for the employees who are his messengers. Highly recommend taking your business elsewhere.

  Oct 05, 2025
• Steve Kim

  I call this place TacoNation Toyota. I would avoid. They got a D- Better Business Bureau rating.

  Aug 19, 2025
• Kim Megarit

  Had a great customer service experience! Nice to know Custer service still exists! Ken was knowledgeable and helpful.

  Aug 19, 2024
• Dhiraj Chougule

  Fellepe was great. He made sure that everything went well while selling my Jeep.
  Very good experience.

  Nov 29, 2023
• James Murphy

  Always very helpful when I come in for service and go out of their way to make sure their shuttle service gets me to work on time!

  Mar 09, 2023
• BRIGGS

  ghost town here

  Aug 06, 2022
• Mona Mo

  I had an appointment for service, showed up on time, after waiting half an hour in my car, the manger came and let me know he is trying to find someone to take care of my and asked if I want to reschedule or wait more! he was not sorry and did not even apologize.

  Jun 03, 2021
• Kristian Bernabe

  The representative was rude, unhelpful, and unsafe in regards to health.

  Dec 12, 2020