AutoZone Harbor Blvd in Costa Mesa, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Costa Mesa, CA or call us at (714) 434-3652.
Hours not specified
What clients say about AutoZone Auto Parts in Costa Mesa (CA)
Was disappointed with the customer service here. For someone who doesn't know a thing about parts I would think they would help u a bit more. Guy that was working there seemed to not care to help. Not impressed with this spot
It’s 7:45 am and I am still waiting outside the door for them to open the sign clearly says they open at 7:30 am the workers are inside and not letting me in so I guess they just want me to stand outside with other customers for no reason
I bought 6 NGK spark plugs. I decided not to use it. I came in to this store and returned it. First question was, why you do it here? I thought I can do it at any AutoZone store. I just bought it 2 days ago. Then she asked, why didn’t you buy it here? I wasn’t near by here. Then she proceeded to show me the computer to return the item it doesn’t work. I asked for the manager. It was never introduced to me. I know incompetent when I see it. She knows nothing about her job. I will buy it somewhere else even if I pay more. Don’t buy at AutoZone here or anywhere. Worst customer service I’ve ever dealt with in a long time. I would do a negative star.
They did not have an adjustable wrench in the size I was looking for. It’s place in the shelf was empty. I asked and they did not have it. Otherwise a nice store with friendly staff
Robert is a gem. He did the plug to check for codes, agreed I needed spark plugs, recommended me his preferred plugs, and even helped me replace my washer fluid. I'm very appreciative!!!
I needed spark plugs for my 2005 Chevy suburban. Kid at counter not only charged me a more expensive price, they were the wrong ones on top of that. So after riding my bike back there, returning them was questionable. Who ever was working later, pointed this out to me and made sure there was no more mix ups in the bin they were suppose to be. Told me they didn't have any. Refunded me and I was off to another parts store. Kid originally was good with their computer, but failed terribly at knowing anything about parts, ECT. Store is always clean. Every one is nice and helpful. I have only been to this one twice. My go to for auto parts is Hub Auto on Harbor. Been going there for ever. They always get it right, save me money and time. Auto zone has a good stock and basic stuff for your auto, not wanting to knock down on them, but I should of went to Hub Auto first. Lol.
Service at the counter was exceptional. I’ve been knowing those guys there for over three years now and they have been nothing but great and amazing associates/friends/parts counter & customer/commerical service. I go there for all my vehicle needs. You name it they got. Costa Mesa autozone, harbor & 405frwy. Love you guys.
Fresh car owner and was stressed out when my check engine light came on. I popped it and Luigi helped me diagnose it and get me the right parts pretty quickly. He was super sweet and made the overall process a lot less overwhelming.
Came into store to have my battery tested. The employee behind the counter said, “I don’t think our tester is working the last time I tried it”. Sure enough it was not working. Hello? The store knew that already. How about getting a new one or fixing the existing one?
When I called in a panic that my battery was dead and needed help replacing and changing it, the man on the phone was so kind and said they would handle it. When I arrived, Carlton N quickly assisted me with great customer service and offered a lot of knowledge. This was hassle free and under warranty, and I would highly recommend. Give your team a bonus!
Got the best help needed by Luigi and his team. They had all the right tools I needed to get the job done quick and efficient, especially when I had my family in the car. Their quick thinking and great problem solving skills allowed me to get in and get out. Thanks to Luigi and the team for an amazing experience.
Wonderful experience and very very helpful!
The employee Josh provided wonderful service and knowledge and helped us figure out our headlight situation, and just in time for the Christmas weekend! Will definitely come return in the future!
As someone who really doesn’t know much about cars, yet alone when something malfunctions. It can be intimidating going into a store like this. Luigi provides the best best service I’ve ever received. He knew exactly what I was talking about. He was with another coworker when I first walked in. They both stopped doing whatever they were working on and helped me immediately. I’ve visited serval stores around OC, but this has been by far the best one. I will be visiting this location from now on.
Josh helped me out as much as he could, he was persistent from the moment he assisted me. He let me know his manager was not in store to help out with the transaction. However, he was considerate enough to call his manager for assistance over the phone. They were both able to go above and beyond and assist me with a reimbursement for turning in the alternator I had to replace. Even though the system had issues they were able to find a method to complete the transaction. I’m really grateful for their support!
The staff did an incredible job of helping me do a return on an item that wasn't the correct fit, assisted me in troubleshooting the issue with my A/C, and then get the correct item. Also, they personally helped me get it working again! Thanks to Luigi and Alfredo for taking the time to make sure I was taken care of!
I believe the gentleman that helped me was named Luigi and he was outstanding! It’s literally the small things that go a long way. I am not familiar with anything that has to do with cars and I needed to refill my coolant. He helped me find the right one and even offered to help me fill it! Not only did he fill it he also showed me a couple of other things to find. Thanks again for the excellent customer service and quick service !
Carlos and Luigi are amazing, extraordinary service, went out of the way without complaint to not only find the solution but also fix the problem (Battery). They’re great examples and deserve a raise or credit for being good humans and employees and going above and beyond to care about people and it shows in how they treated me and the others who needed solutions as well.
I hope this message is found and can be shared with the gentlemen that helped - Carlos and Luigi. They made my night, grateful to your team. God bless.
Mike W.
I am visiting my son from out of town. I noticed that his license plates were not on tight. I went to this auto zone, not knowing what to buy on how to put the hardware on. Not only did Mr. Martinez assist me in making sure I had the right hardware he even put my sons license plates in for me. Also, another gentleman helped me this morning with a issue. He was also amazing. I am so grateful to these young men for going way and beyond the customer expectation. They really cared and helped a worried mom.
Had to change the battery of my CT200H this morning. Went to this Autozone, where a friendly seller took care of me right away.
I have absolutely no tool with me so i asked him if he can help me swaping my dead battery with the new one, he grabbed a toolbox and went to my car to replace it. After 15 min it was done. Thank you very much for the great service àd friendly help.
You guys definitely won my business.
My right rear brake light had gone out & I wanted to get it replaced right away. Claudia was wonderful to replace it for me as I was concerned it would be hard to get the burnt one out and she said it ended up being very easy. Thank you again Claudia!
I went AutoZone Costa Mesa on Harbor blvd today to change my battery. I had hard time to start the engine this morning, so I went there to replace. I bought a new battery for my Lexus ES350 and the guy named “Sami” from Morocco helped installing it. I asked him to dispose my old battery and then I realized something. I did a major tune-up not so long ago and I checked my receipt. It was December 2021 and found that the “battery replaced with 5-year warranty”. OMG, it’s my complete oversight.. I went back in the store and asked “Sami” whereabout my “old” battery. He was not there and I did talk to the storefront person who ran my credit card. I explained the situation and I asked her if at all I could return it. She told me that it’s not possible to do so once it’s installed. I was in despair, but I asked for a favor to the manager, named Gladys. At first she said the same thing, but when I explained the situation and ask for a favor. She understood the situation and agreed on reimbursement. I can’t express how happy I am, especially it was my fault that I did not check it first. Sami came out again and removed it and re-installed my “old” battery. I can’t express my gratitude to these people at this store. They work for customers and understand how customers feel. I strongly recommend this store when you encounter any needs for your car and parts. Thank you Sami for your work without complaining. Thank you Gladys for your understanding. Whenever I need any car related items, I’ll go to your store to buy going forward. Thank you for your customer 1st spirit and attitude!
My Camry battery was dead, and I had to get a new one. Claudia at this location helped me choose a proper battery for my car that had a 3 year warranty. She helped with the installation and everything, it was an incredibly simple experience. I'm very happy with Claudia's service and it appeared that everyone at this location was helpful with the other customers while I was there.
I want say thank you to auto zone for help me to change my car battery and I want say thank you to employee Jackson for me help me car battery today in Costa Mesa today June 29 2022 1:45 pm he was very helpful and kind too
Thank you once again
Thank you so much for going above and beyond, Frank!
Today we bought a new battery, but couldn't change it out ourselves. You not only helped us choose the new terminals we needed, but also told us where we could go to get the mechanic help we needed.
It was a pleasure to have your customer service!
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