I'm incredibly frustrated with the service we received. Our car was towed despite our clear instructions to place it in our driveway. They assured us they would call before arriving, but instead, they left our car in the middle of the street and even gave us the wrong key. This led our neighbor to call the police, as the car was blocking the road. To make matters worse, the staff was incredibly rude throughout the entire process. It's unfathomable how they could treat people this way, especially after a terrible car accident.

Gwen Dao

09/18/2024 02:10:22

They were different than your usual tow yard guys. Had empathy.

Roxy Ramone-Whitney (ROXY RAMONE)

10/27/2024 16:44:27

They were actually really nice and understanding. The younger guy was nice and gave me some advice.

Jasmine Melendez

05/02/2024 18:30:34

There was a mix-up & my car got towed.....we got a call that they had made a mistake & refunded my brothers fee back❣️ Staff at the yard were very caring, especially since I have a bad back! The gentleman also charged the battery & wiped off the grease marker 🤗🤗 very kind ☺️☺️☺️☺️

Yvonne Rojas

07/18/2023 20:14:22

These guys are great. Showed up quickly, experienced driver, clean equipment, patient and professional. God bless you folks!!!

Dany Butler

10/20/2023 06:41:57

This place is supposed to be a tow company seems there more like corrupt to be stealing from people. Its hard earned work whatever is left in a car which doesnt belong to tow truck company but the legal to ale personal belongings and to keep for themselves. owner unless the car/ truck is actually abandoned. I actually give many reviews and people do follow my reviews. Think before you take the personal belongings to one of the many essential workers whom filled your house with the major necessities as food. Grocery store manager

kathleen amador

03/28/2021 05:16:13

Typical A-hole towing company. Wants to give you the run around to get your car out of storage. 3pm Friday afternoon, dispatcher tells me they are closed for the weekend to call back on Monday? B.S. they just thought I'd leave and pay the additional $150 storage on Monday. So I called W.P.D. and they got my bike out within 2 hours. Sheisty, shady and sorry ass service.

Hi-me Zee (Bigboy)

09/03/2017 02:39:16

Absolutely predatory and unethical practice. My brother was involved in a collision. Their tow truck came and tried taking my brother and the other person's car even though our Roadside Assistance service was sending their truck. The guy just put the car on, and was saying either pay them $220 and get it towed to place of our choice or pick up the car from their yard (which I am guessing would've also incurred storage fees). Absolutely ridiculous and predatory behavior.

Ali Shahbaz

11/30/2018 03:17:45

Very unprofessional they remove contents from your car but fail to notify you of such action, also they do not have a system To allow you to pick up your own goods which they take outThe proper way would be to do this in writing since they are so picky and art quick to give you the run around I found out why they were giving me the run around when I picked up my goods, items were missing and they asked me to leave their, office claiming that I was causing a disturbance because I didn't want to sign a blank document they said that if I didn't sign it they would not release my goods And I will not allow me to sign under duress either. Upon receiving a sealed bag which day packed day would not allow me to open it at the reception area they ask me to leave and lock the door after me keeping the documents I had signed to get my goods they would not reopen the door to give me the documents or copies there off and also they would not provide me with a claim form to file for the missing articles This has been a complete nightmare to get my stuff , I drove from Arcadia to Westminister which is a 45 minute to an hour drive, I got the run around all 4 times,, had to get my finance company involved, Now I can see whyWhen I got my bag they wouldn't let me open it in the office and now that I did a brand new solar power charger is missing something II got delivered the same day, A business like this is a disgrace to other businesses.

Jaime Garcia

10/13/2020 19:19:22

Almost hit my car on the road.

Bradley Smith

10/06/2024 00:50:36

Received a letter from Westminster CHP that they had found my stolen dirtbike and that it was in good condition. By the time I received the letter Country City towing said I owed $850 for storage fees, the bike was also completely stripped and a person working their offered to buy my bike for cheap. So somehow from the time the cops received my bike to when I picked it up it magically was completely stripped. Thanks Country City Towing, hope you enjoy all the extras off of my bike.

Jesse Smith

04/03/2017 23:51:03

Impound is such a cash racket usually sleazy operaters with last minute surprises but these folks answeredy everything upfront and correctly for a no hassle retrieval of my vehicle.

Douglas Nuss

02/02/2020 08:08:36

Overall it was good fast and on time

Thomas Estrada

05/07/2024 14:45:54

Picking up a car here from the Westminster location and the customer service here is so horrible what an embarrassment to the towing community. The staff here should probably get training from the staff in the Anaheim location as it’s night and day difference.

BRIAN M

05/16/2018 23:42:36

I used this service for a tow to a tire store. Robert, the driver, arrived 15 minutes after I called for a tow. He was friendly & professional.

Lauren Jarema

08/13/2020 01:45:33

They steal anything they see trust me... I seen it happem lots of time so close ur windows all time

Alfredo Hurtado

02/17/2020 21:08:20

On time. Great service. Very affordable. Would try them again. 👍

Viri Madrigal

06/30/2020 04:26:25

Horrible place they didn't let me get my babies car seat

D Marquez-Elmore

10/28/2020 17:46:35

Expensive make sure you get your car out before 5pm! If not it will cost you!!!

Albert Quesada

02/26/2020 21:42:14

Completely inconvenient overpriced professionalism and customer service

RonE Rogers

12/16/2019 10:21:32

Nice people. Helpful in every way.

Grzx Grzz

03/16/2019 21:03:31

Do not use them. They do not know what they are doing.

Alfonso Hernandez

03/09/2018 22:32:39

Good people no problems

Faqu Payme

03/03/2016 03:28:39

Horrible attitude from the employees.

Jose Nunez

08/28/2019 00:05:35

Very helpful.

Robert Pfeiler

07/10/2021 20:54:42

Cool

Zagal Enoc

01/06/2019 07:19:55

Nice people

Dhurgham Aljbuoori

12/25/2017 04:23:28

Son unos muertos de ambre te cobran asta por el espacio desu misma unidad

El Cyber

06/29/2021 05:06:08

Mal servicio

mario centeno

03/12/2021 18:50:09

Address:	13642 Milton Ave, Westminster, CA 92683
Phone:	+1 714-379-7200
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 48 Reviews
ZIP Code:	92683

COUNTRY CITY TOWING JunkYard in Costa Mesa (CA)

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