My beautiful Mazda six has been well cared for since I found this great establishment. Family owned, I love that they can squeeze me in any time I call. Thank you guys see you next time! Xo
These guys really saved me in a pinch—my AC wasn't working right before a long weekend during a heatwave. I stopped in on Friday afternoon and they checked out my car and fixed it that same day. They absolutely could have turned me away, but they didn't. And they didn't gouge me either. Honest prices, very kind people.
Shout out to Mas, Nao and the rest of the Tokyo crew. I have brought my car here since I was old enough to drive and always receive spectacular service. The highlight of the service here is THEY KNOW WHAT THEY ARE DOING. They are like the Dr. HOUSE of Japanese cars and gets things done with swift precision and most of all HONESTY.
Looking at the reviews looks like it a hit or miss with this shop, for sure overpriced and the owner is pretty rude i believe his name is Nao. Very condescending tone if you try and explain the problem on your vehicle "He knows more than you" attitude.
Completely opposite from the positive review. He miss diagnosed my car because he thought I couldn't afford it. So he replaced parts I didn't need just to get $1400 out of me . He needs to be reported!
Excellent work! Very reasonable price and honest. All my relatives are going there for their car problem. We don't have to worry when we drop our cars in their shop. Thank you for all your help for taking care of our family's cars
How do you add negative stars? My husband took his car to this place to repair it. It is difficult enough to find an honest mechanic. He was supposed to be our guy for auto issues. Like everyone else he lied, and did not fix the problem. He overcharged as well. He took for gas gate 518 dollars. After he fixed the problem, the car had the same problem again !!!
I recently got the axle shaft assembly replaced on my Subaru Forester with a routine oil change service. I've been coming to this auto repair shop for over a decade because I can trust their work and reasonable rate. The owner and the other mechanics are friendly and easy to work with. I highly recommend this place if you own Japanese cars.
Tokyo Automotive is trustworthy, professional and courteous. Their prices are always fair and they stand by their work. I have used them for 10 years now for routine and major repairs. I was referred to them by my brother in law who has used them for decades. You won't be disappointed!
We have been taking our vehicles here for a long time. The person who we gave worked with the most is Ma-San. Also we work with his son, Now (spell?).
The service and expertise is top notch on Japanese manufactured cars! The team is thorough and will advise us on the most cost-effective way to proceed.
Tokyo Auto has been servicing my cars since 1983. Never had an issue with any repairs. They are very knowledgable and honest. I have never hesitated to always recommend this shop to my friends or anyone who should ask.
Tokyo Automotive has serviced my Subaru Outback for many years. I trust Kenny with the diagnostics and maintenance of my car. It is rare to find a mechanic who is honest and dependable like the team at Tokyo Automotive. .
Great service! My son bought a wrx 2nd hand. I came in asking regarding the brakes and a oil change and if they can do an inspection as well. Mr Nao told me the brakes are good just needed the rotors resurfaced. And that we had a small leak in the head gaskets during the inspection. No up selling, just facts. My family go to mechanic.
I had maintanace issues lit up across my dashboard that would not go away on my accord 2018. I brought my vehicle to them and they were able to troubleshoot and clear all the codes in no time. The people here are very knowledgeable And honest; thanks again you guys! .
The service was excellent. They showed me the auto parts of the car that were replaced. They quoted me a price and kept it at the price that they quoted me. Extremely friendly and helpful. This is where I will continue to take my car for any auto problems.
Our family has been coming here for all types of service and repair for over 20 years. They have done a great job with all of our many cars over the years and we are fortunate to have them nearby.
Tokyo Automotive Repair has been taking care of my car past 4 yrs. They have been business over 42 yrs so their knowledge & diagnosis to troubleshoot issues is fast & accurate. They provide loaner car so it is so convenient. I am extremely satisfied with their services so I will not take my car anywhere.
I came into the shop on 12/9/20 to get my transmission rebuilt. I didn't know anything about this place, I actually went to the wrong location. Anyways Nao the mechanic came out to help me with my transmission. I received a quote from my regular mechanic and he was charging me 2500 for the service. Thank god I found this place, Nao took care of everything. We even became friendly after a 15 minute conversation. He took me back to my house even though it was 20 minutes away. He also tried to help me sell my car because I told him that I was moving in about 2 weeks. The job was going to take two weeks, but after realizing the urgency he completed the job quickly and professionally (finished in 4 days). I would come back to this shop because they extremely professional and HONEST! Just so everyone knows, when I called the other location and they recommended me to get a used transmission. WELL GUESS WHAT, REBUILDING IS ALWAYS BETTER BECAUSE THEY REPLACE ALL OF THE INTERNALS WITH BRAND NEW PARTS. EVEN IF YOU GET A CERTIFIED USED TRANSMISSION IT HAS MILES ON IT!! Anyways, I appreciate the honesty and work done by my new friend Nao. Come to this location not the one in PLACENTIA! GO,GO,GO! Oh by the way he even offered to buy my car just to help me out, what a guy. It's hard to find a trustworthy person these days. So I can say with confidence, trust Nao.
These guys are great. Reasonable pricing, solid work.
My mother-in-law was quoted $8k in repairs from the dealership. These guys fixed the problem and charged $1.2k. I've taken all three of my family's cars in for routine maintenance and always been pleasantly surprised by the bill and quality of service. This is definitely our place of choice, now.
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