What clients say about J R's Auto Care Center in Gualala (CA)
Thank you to JR's team for being available on short notice. Rolling in with a flat and no spare tire on a rental car limping along hwy 1 for several miles we were extremely thankful the help JR's team provided.
Our vehicle broke down in Gualala while on vacation, and the entire staff were so nice and accommodating! Victor the mechanic gave my family a ride back to our rental house and then he did a speedy and solid repair to the power steering and harmonic balancer. It was a great experience when it could have been very stressful. We were able to check out of the rental on time, load up and head home to Petaluma. They really saved the day!
We were vacationing in the area and developed car trouble that made the car undrivable. The folks at JR rescued us. They quickly diagnosed the problem and fixed it. And they could not have been nicer. Special thanks to Hank and Victor.
I purchased this door handle that was already opened and taped up. I verified before I bought it that I could return it (they even wrote this on the receipt).
I came back within 20 mins and denied because “we can’t sell it like that”. Even though I returned it in the EXACT condition as I bought it in.
Be warned—just assume you can never return anything here. I normally try hard to support local businesses, but in this case will attempt to buy my hardware from HD or amazon in the future .
I needed a new battery installed in my work truck that has more complicated wiring than your normal truck would. They were quick and friendly and I was in and out of there in no time. Would highly recommend this shop to anyone.
The bigger auto repair in town so more stuff and equip on hand. I like Jr who has offered me free advice in the past. I am a bit sad to have seen a for sale sign out front when I took my mini in the other day.
Was camping near the area on day 1 our back left tire went flat on us. Next morning being 2.5 hours away from home and a little nervous I took our SUV to these guys with no appointment and they got our tire patched in less than an hour. Very friendly and appreciated getting us squeezed in. Highly recommend JR's Auto Care Center !!
They fitted me in on a very busy unannounced appointment..for a flat tire. It was middle of nowhere so i am grateful for this ...and the service was quick .. Thank you!
A nail in the tire threatened the family vacation on the coast, but Jr’s came to the rescue. Even though I didn’t have an appointment, the team slotted me in first thing in the morning to get the tire patched and me back on my way. This super friendly team is also quite knowledgeable: when putting the wheel back on the car, the technician torqued the lug nuts properly even without me asking him to. So many shops skip this important step ‘til I remind ‘em. So, way to go Jr’s!
Friendly, effective, insightful, and affordable service. Highly recommended.
Our car had broken down about 8 miles out of Gualala, and they readily accepted the tow from AAA and worked our car into their busy schedule. They were able to diagnose several problems with the car while we stayed in a vacation house. They were not pushy and did not try to charge us for more than was needed. They repaired the car to the point that it could get us safely 100 miles home. They thanked us for our patience and gave detailed instructions on what was needed next. They were such a great resource that we sent them a proper thank you note.
My family and I were visiting in Anchor Bay when our car started acting up. With a 7 hour drive back home the next day I was a bit stressed. Terry was able to fit me in before close the same day and Victor quickly diagnosed and fixed the problem at a very fair rate. Everyone was really friendly and accomodating to our situation. I would highly recommend!
Flat tire and end of day downpour had us a bit funked... But it didn't phase these guys. They helped us by quickly getting the tire patched and sending us safely underway for a very reasonable fee. If you need auto help in this area, go here first.
My new VW Jetta Sportwagen broke down while on the coast. Junior diagnosed the problem on a Saturday after hours. It was something that was covered under warranty and Junior arranged to have it towed to the nearest dealer in Santa Rosa over the weekend.
There are very few mechanics that are as knowledgeable as Junior and his staff are always willing to help and are friendly. Can't recommend him more highly. A rare find on the coast.
Website