Great company very professional and really helpful fast service and honest people, 5 stars is very little to their service ,, it surpasses 100 stars thank you very much
The driver and the dispatcher were excellent communicators! You can tell both of these gentlemen, not only knew what they were doing, and applied their technological services at hand to locate the vehicle and with precise accuracy without a blemish flatbed the vehicle to Requested auto shop. They are my go too!! Thank you Ponderosa techniques!
Charles was professional and friendly and put me at ease. I was not happy that a mouse chewed under my hood and made me haul the car 45 miles into town, but he got me to the garage safety and quickly!
Great company to work with. They kept the communication going, very friendly and professional. Our Honda was picked up at our house and delivered to our mechanic with no problem! Excellent service.
These guys are awesome! Tow was nearly instant and they were very helpful. Came to my remote location and got the car to the shop so effortlessly. Thank you!
I was stuck in Yosemite Valley with my car not working. As soon as I called the guys at Ponderosa, within about 2 hours he came and got me hooked up. My car wasn’t easy either, it was facing the wrong way and the parking break was on as well. Despite those set backs he got me hooked up and where I needed to go much faster than I thought. If you ever need a tow in Mariposa county these are the guys to call
Amazing service. Special thanks to Maria for being so helpful and patient. She went over and above her job. Jacobie was amazing too and very calm and encouraging. Cant thank them enough for sorting our problem on a long weekend
They were able to help me recover a vehicle that was in a more than precarious position. The people I spoke with on the phone, were very good at helping me through the process and even called me back to make sure I was taken care of. AAA had communication issues and they made it seamless.
The driver was skilled and I could tell before we started had the wherewithal to handle this incredibly difficult situation. To the owner, you have a solid driver and support team. Will recommend to all my friends in Yosemite and locally.
Purchased Uhaul boxes online. Attempted to return them here. Was told that I could not. Explained our situation to the female clerk. (We lost our home to a wildfire and had minimal things to pack, we were moving out of state). The lady literally giggled as she said "Im sorry. But I cant take the boxes back." As I got frustrated, turned to leave, she again said "I really am sorry." as she continued to laugh. I left with the unused boxed and threw them in a recycling dumpster.
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