Called Russell after I dumped my bike on Hwy 17 in the rain. He estimated 40 minutes and was there in 25, despite heavy traffic. Loaded the bike quickly and dropped it at my mechanic. Enjoyed talking with him. Reasonable price. I would call him again.
I'm giving five star because working with Russell was very straightforward. He have clear idea of the times and reasonable pricing. He worked with me to get my car out of the garage and another towing company wasn't as flexible with the situation. Also agree with another review that he has a very friendly tone and he eases you with his humor. It helped me relax knowing the job will be done after having a stressful few days talking to various people.
Good service, it's a tough job to take heavy bikes and tow them.
Best price, and flexible arrangement with scheduling. I had a short tow, he was honest when he said my motorcycle needed a few extra dollars because of how to mount it, and his price was still the best.
No issues with the pickup or the tow, easy to pay, great service. Would definitely use him again.
I want to thank A Cheap Tow! My fiancé was stranded on his motorcycle today and I was looking for a towing for motorcycles and I came across A Cheap Tow. I gave them a call and they gave me a quote. The waiting time for towing was fast. I really recommend this towing company if you need to tow your car or motorcycle. Thank you again for your help!
If you ever find yourself stuck in San Jose without AAA, like I did, I highly recommend calling A Cheap Tow. The service is genuinely amazing—beyond just professional, the person who helped me was incredibly caring and went the extra mile to ensure I felt taken care of. The pricing is also unbeatable! My mechanic mentioned that others typically pay $200 more than what I was charged. If you’re in a bind and need reliable, affordable help, this is the place to call!
Russel's quick service and experienced analysis of my starting problem saved me significant money, and his price was low. He did his best to do the right thing with a new customer, and I appreciate it.
RUSSELL’S customer service values are great and is such a nice guy, who makes a stressful situation better! we have used him about 4x now and will not go with any other THANK YOU RUSSEL -Osvaldo and Erika
One of the best Tow company in San Jose. I called them on weekend they was able to answer the call. I had car broken in Sunnyvale, CA they tow it to Fremont for only $155. Man I wasn’t believing it but I am gonna say they are the nice people…. One the best cheap Tow company.
Russel is an all round fantastic person who is really down to earth and willing to help out. Recommended to me by Geico, he offered the best rate, quickest time to reach my motorcycle, and knew all the details to onboard it, lock it in place, and off board it back at home. Definitely saving his number in my phone in case I need a tow in the area in the future!
I cannot thank A cheap Tow enough! Russel is very quick to head over to wherever you’re at and update you on traffic or weather conditions. His customer service values are great and is such a nice guy, who makes a stressful situation better! We needed a tow from Gilroy to Hayward and without hesitation he quoted us, and had no problem to adjust to some drop off instructions we had last minute. My boyfriend and I will not go to anyone else for towing as long as this business remains. We recommend to everyone. Thanks again, Russel!
Great guy. Knows exactly what he is doing. Very good at backing up his trailer in to tight places. I always call him when I need a tow. Have his number saved in my phone.
Another flat tire caused by a nail but this time, my tire was flattened completely to the ground. Usually, I can at least make it to a shop without the fear of riding on rim but it wasn’t worth the risk of completely destroying my tire altogether.
Did a quick search on Yelp and this shop was closest and with high ratings. I had received an estimate from another shop that was recommended but they were more expensive and unwilling to negotiate. So I went hunting.
Coordinated with this shop via text, which was convenient. They were able to fit the tow truck in my parking garage. After a quick assessment of my tire, he concluded he could repair it right on the spot and for less than the amount to tow! My tire was repaired within 30 min and I was able to pay using a credit card. Saved me so much time!!
Highly recommend for towing and flat tire repair on the spot. Happy to have a go-to service now!
Russel and CheapTow have been a true lifesaver for me in 2021, rescuing me on multiple occasions and with multiple vehicles. He is by far the most competively priced, considerate, and easy to work with tow service provider I’ve found, and wouldn’t consider using another company for my needs. I truly assure you I’ll have an equally positive experience using his tow services and recommend you reach out to him before considering any others.
Glad to see still cheap tow going strong the right way. He took care of my partners 73 dodge traveling needs like a pro..and well I will be making arrangements again this week. Looking forward!
Russ is your guy if you want to get job done. Professional, honest and a character with true grit. They don’t make em like they used to, and Russ is proof of this. Highly recommended.
Really appreciate the timely help provided by Roy for a 40 mile tow. Although the pickup got delayed, that was understandable considering that I was stranded in the middle of nowhere.
Overall an efficient and quick service. 10/10 recommended.
Russell understood our situation and worked with us to get our car where we needed to get it all in one piece. He was able to get the car off of the trailer and into a single parking space at the dealership. All this at a price my husband thought was impossible. THANK YOU RUSSELL!!!
Russell was fantastic! Could not have been happier. I didn't have to go too far, but it was the right price and I requested the pick-up same day. Literally called, met up with him an hour later, loaded the motorcycle and delivered it to the shop. Thanks again Russell!
Got a flat on my motorcycle. Russel came out promptly and took great care making sure the bike was secured well to the trailer. Really nice guy, really good service! A very easy recommendation! Thanks a lot Russel!
I am a customer for life!!!! Best rate for a tow! He is honest and reliable.. will always call him whenever I need a tow. Don't think twice just set the appointment I promise you won't be disappointed with the service or price
A Cheap Tow is a great company! We were told by AAA that they couldn't tow a Jetta that had an ignition problem (they told us to get a mobile lock smith + labor to cut a new key just to tow the car - roughly $175-$200) - all we needed was a tow? Russell disconnected something inside the engine so that we could neutralize the car and have it towed! VERY REASONABLE! He's a little rough around the edges, but a sweetheart. He 's been around quite a long time and he KNOWS WHAT HE IS DOING!!!!!
Russell is an honest down to earth man, helped me with two classic cars. He's also is experienced in lowered cars. He was very careful & cautious with my 1964 Impala lowrider. And he is the cheapest tow I have ever paid for. I strongly recommend this tow comany!
Best towing company ever! I had a flat tire and Russel helped me find a tire shop, googled the directions for me, and helped tow my car (which was very difficult because it was low) and was friendly the whole time. I definately recommend Cheap Tow to everyone! Best Service Ever!
Russell was great. Very personable, terrific pricing, very quick to site, but most importantly: he unlocked our car quickly to let our dogs out! Today had the potential of being the worst day ever, but thanks to Russell everyone is well. His number is now saved on my cell phone.
Russell is my hero! He arrived in record-time during rush hour traffic, to a location where I locked my keys in the car in record-time had me on my way at a great price.
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