On Thursday afternoon, I paid for auto parts at LKQ on Beach Blvd, Anaheim, using Cash App, but the payment showed as pending. I tried to withdraw cash to complete the purchase but returned after closing time.
The next morning, I went back to resolve it and collect my parts. The manager was rude, refused to give his name, and instead of helping me, ordered my parts to be crushed and sarcastically asked, “How’s that make you feel?”
I felt racially discriminated against because I’m white, and the staff and people involved were Hispanic. Later, I felt threatened when men in a blue car followed me into a nearby parking lot while I was waiting for the police.
I want a refund or my part returned, an apology, and an investigation into how I was treated.
Fast unloading, But backing into the docks was super tight, I don't understand why, They park Containers, & Trailers sideways 2 deep, Making it really difficult to back in the delivery docks. Makes no sense their trucks have no trailers limiting them. ??
No tengo nada contra las mujeres pero si van a poner mujeres al menos que sepan de carros solo te hacen perder el tiempo aparte siendo hijas de paisas parece que les da vergüenza hablar español muy mal servicio da la impresión que te hacen un favor al venderte
Called and was on hold, someone answered and stated can you please hold and before I could say yes or no they put me on hold. I hung up. There are plenty of other parts suppliers. I won't be calling them anymore. One company employee's actions has the power to lose business and a customer for life.
Returned the radiator support bought from Keystone automotive a week ago and no refund yet. They said 48 hours and is been 8 days already. I will contact them on Monday since do not work on weekends. Previously bought parts from them and no issues, good prices, good customer service.
Place is super unorganized still standing in line waiting to find out if they even have my part. As I tell them I am leaving a review they finally stop and check. Guess what no part. Now I just spent a half hour here for them to do 2 seconds of work and seen seem like I'm bothering them . Screw this place.
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