I purchased a knee airbag for our Hyundai Ioniq, and John was excellent—pleasant, professional, and great to communicate with. The transaction went smoothly, the knee airbag was packed perfectly, and it was even better than the picture! John also provided the tracking number promptly. Excellent business—I highly recommend! Thank you, John!
Purchased a tailgate to ship to Minnesota, they had best price available thru many states. Worked with John on this transaction, received great service, cmmunication was great. Send payment thru Zelle. Tracking nber was provided once shipped. Received in great condition as described. Thank you.
John and his team are excellent!, We came for a transmission for my BMW 535 I., John and his team were very helpful and they went far and beyond to help us get the transmission we needed. I highly recommend anyone to come here. They care about your needs and your car., Thanks so much John and your team!
JONH WILL RESPOND YES YES TO ANYTHING AN WHEN YOU GET THERE HE DONT EVEN UNDERSTAND WHAT HE SAID YES TO .. GOING AROUND LEAVING BAD REVIEWS LIKE HE DIDNT MESSED UP AT THE BEGINNING..
Understand English first so you can know what you agreeing to.
Called in for a transmission & told me they had it, called back in to check if they were gonna sell it to me with the transfer case & I was told YES! Came to pick it up & was told transfer case doesn’t come with the transmission They must not understand English properly but we luckily found the transmission down the block..
They will scammed your for your money careful w jonh sinan
I recently purchased a wind deflector for my 2009 CLK350 from Mercedes and BMW Auto Parts. The wind deflector is a screen that keeps wind noise and buffeting down while driving with the top down. Because of the car’s age, Mercedes no longer carries this item. The only alternative is eBay and or a used parts dealer. As you can imagine, the quality, and prices, for this part wildly ranges—from the rough but cheap deflector to the pristine but uber expensive one. Finding a deflector in good shape at a reasonable price is like finding the mythical unicorn. Well, after much searching I found the right part at Mercedes and BMW Auto Parts. The deflector was as described on their eBay store—near new condition (actually it is in NEW CONDITION). The price was less than half of what others sellers were charging. I am more than pleased with the quality, price and service of the folks at Mercedes and BMW Auto Parts. I highly recommend them and will be sure to return when I need other hard to find parts for my CLK350. Great job you guys!
Absolute amazing experience walk me through the whole process made me feel very comfortable trustworthy. Definitely important to feel supported and educated when you’re purchasing a transmission for your vehicle 10 out of 10 will definitely recommend.
I would like to express my utmost satisfaction with the exceptional customer service provided by the representative who assisted me (JOHN) throughout the entire process. Their informative approach, prompt updates with pictures, and continuous communication exemplify the highest standards of customer service. Thank you for the outstanding experience.
I was looking for a part for my Mercedes Benz i drove over to their location and showed the gentleman what i was looking for. He then went over to look in his system to see if he had this part in stock which he did. He guys there so nice and knowledgeable i was in and out less than 30 min. I’d differently recommend this Benz and BMW Auto parts shop.
I had a wonderful experience at the Mercedes and BMW auto parts. John’s expertise and assistance were invaluable in finding the right parts for my car. The shop had an impressive selection of high-quality parts, and John’s personalized guidance made the process smooth and enjoyable. I’ll definitely be a returning customer, thanks to John’s exceptional service. Highly recommended!
Very suspicious shop. Tried to buy a part that they are selling for 40% more expensive then other shops. However explained it that the car has under 5k miles and the part was almost brand new .
When asked for the vin, would refuse to send it and come up with huge amounts of excuses. I believe the mileage on the vehicle wound not match or maybe the vehicle is even stolen. Who knows.
This is one of the best place ever you can get!I was desperately looking for an engine for my 2014 BMW M5 couldn’t find one for long time finally I found Mercedes and BMW auto part at City of Pacoima!They are awesome people! They got me a nice engine for my M5 in great working condition and also recommended me a professional mechanic to install that engine I am speechless how everything went smoothly! I really recommend everyone to try this place they know what they are doing!
what can I say, Had a blast with the guy in the front office, Purchased a 2017 merceds front bumper, amazing customer service, amaizng staff and they had my part in stock and the cheapest price Bleave Me. Defenetly recomend this place to everyone and would shop here agin. Thank you so much Mercedes and Bmw Auto Parts.
I purchased $2,000 worth of parts from these guys. John and Todd were beyond helpful respectful and amazing. Their customer service was outstanding and all the parts I purchased worked perfectly on my vehicle. I strongly recommend these guys, their knowledge and service is beyond anything I’ve experienced!
I purchased over thousand plus in Mercedes parts the last 2 months. Most of them were over price. But I had emergency repairs. John the owner jacks you doesn’t warranty any of his parts and doesn’t take ownership he blames customers if parts are damaged! I will not recommend anyone to get robbed. EBAY is cheaper and you have returned policies in place.. Please beware of scammers..
How does this place sell you parts(used) offers warranty and when your mechanic inspects your parts and he tells you that it's not worth installing. At that point you return it and since I paid cash and I explain that I don't have my receipt and the manager tells me that there is a 30% re-stocking fee. Soon after I found my receipt and my receipt mentions the warranty and it talk s about a re-stocking fee of 20%.
A re-stocking fee has to do with items returned that are no longer wasted... It has nothing to do with failed parts or products that are proven faulty. In the end I was charged a 15% fee for a product that they would not stand behind.... What a rip-off. I clearly see a CON I WILL NEVER COME SHOP HERE AGAIN,, AND NEITHER SHOULD YOU.
We bought a radiator from these guys for our Mercedes g63 amg which is $675 radiator. These guys just put some bubble wrap around it and shrunk wrap and sent it out keep in mind we're located over 1,000 miles away. Obviously the radiator got damaged in transit.
They had us ship it back and then sent us a replacement. This time they used foam only around the rad and shrink wrap again it broke! Wow what a surprise. No box used either time. Now they won't work with us because "were breaking their radiators" we need a radiator, so no we're not breaking your radiator, you guys just don't know how to properly ship a radiator.
I've bought many parts for many vehicles and I've never seen anything shipped like this, boxes aren't expensive, you can spare a coupe bucks on a box when shipping a $675 radiator.
This set us back about a month and still we're forced to go buy a radiator from somewhere else.
I have been taking my Mercedes & BMW to BMS Auto Parts for 15 years. The owner, Arthur is a man of integrity! Honest, hard working, consistent, knowledgeable, expeditious, fair! He will acquire parts to best serve the auto. He will dismantle or scan to ascertain the problem. If you get multiple assessments for repair, I guarantee he will evaluate totally and beat EVERY price quote received. Price point excellent, service outstanding, fair and stands by his work!
I love these guys. Todd and John really care about their clients. They know their stuff and have done a great job working on my BMW 5 series. They are professional and honest, which is hard to come by. I highly recommend them for both sourcing parts and servicing your car.
Great customer service the guy at the counter was very helpful and very reasonable. Thank you I will be back. That goes a long way. Good customer service is getting harder and harder to find these days.
Ordered low miles BMW transmission to go to NC. Turned out was bad trans. I was nervous. John had great communication. He let me know that evening he had found another low miles trans at another yard. Shipped it out , no additional cost to us and it turned out to be a true low miles very clean great operating transmission. No need to worry this company is here to serve the customer. Very happy! Thanks John!
After getting a wrong part from one place And then going to another place to try to get the correct part and waitied for over 30-40min for them to tell me they didn't have it in stock. Coming here was like was Loke winning the lottery. 2 gentlemen at the counter was really friendly and made me feel very comfortable. When I need a parts for my BMW or Mercedes from now on. I'm coming back here. Thank you guys very much
I recently took my BMW 135i to the BMS and had my driving belt replaced. I had a good experience here I would highly recommend it. I like the fact that I was able to trust him to work on my car.
25834 Springbrook Ave, Santa Clarita, CA
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