This company is has terrible customer service support. They will mislead you into believing they are handling your problem but nobody can seems to give you a straight forward answer. I originally called to sell my vehicle a 1987 Nissan maxima, in which they offered me $340 so I accepted the offer. Then they scheduled me for pickup on Aug. 2nd between the hours 1pm - 3pm. So I waited then 3pm came around and no answer from the tow truck driver, so then I spoke to a Custer representative. They called the dispatch and found out, the tow truck had mechanical issues and offered to reschedule for the following Monday Aug. 5th between the hours 8am - 12pm so I agreed. And now its 1pm and still no phone call from the tow truck driver. I tried calling customer service asked to speak to a member of management. And the representative told me, they couldn't let speak to a manager because they're wasn't any on duty? I mean is this how this company does business? Nobody seems to get me a straight answer on what's going on with the tow truck service? So I've decided to take me business to another more reputable service company. This business doesn't know how to conduct business. In my opinion this company doesn't deserve the 1 star rating. I would give them half star at best.
The company was quick and is very helpful. They are very flexible on when I needed the car picked up. They are very kind and are super reliable company. Also gave me a really good quote for my car.
My experience was great working with this junk car company. The tower showed up on time, got the job done quickly with the space given, and responded respectfully to the concerns of my family, he also gave me an extra $20. My only complication was a little confusion coming from the text messages but it was all sorted out
I had to wait due to southern California traffic but tow driver eventually showed up and towed my car away. I was pleased that they were committed to pick up my car these same day.
Honestly, the service that they provide is top-notch call them on Saturday. Ask them if they can pick up my vehicle which was a Ford focus sedan 2003 it was pretty easy. All I needed was my ID the title of the car and a schedule pick up without hesitation they reached out to me, gave me a appointment time and a tow truck came paid me on the spot with cash told my vehicle away. I am so satisfied that I got that out the way I feel so relieved please give this company an opportunity to provide the best service that they have. I have no regrets going with them at all.
Was looking to get the best price for my car when I needed to junk it. Wheelzy got me the best price and covered all the towing and DMV costs. I highly recommend.
Hands down the best interaction I have had dealing with cars period. Very fast, communicated well, and extremely professional. The offer for my last junk car far surpassed anybody else. I couldnt be more pleased. I have been a mechanic for 20 years and I wont go anywhere else to get rid of the unwanted. 100% have my vote for best go to junk car removal out there..hey I took this much time to write a review...worthy..nice job guys.
Needed to get rid of my old broken down car that had just been sitting on our driveway for a while. This service was amazing, they were great at communicating, and sent someone right away. I would definitely use this service again and recomend it to anyone looking to get rid of a car fast!
Great customer service and follow up.
They called, emailed, and text when info was needed or to keep me updated on ETA or scheduling. Already recommended to friends and they are going to use and also tell others. Keep up the good wor
My old Honda Accord wasn't starting and was basically dead. Wouldn't pass smog because of CEL and transmission problems. Car didn't have current registration. Too costly to fix, I wanted to retire the vehicle. Found this service searching on Google. Didn't have title, but they said no worries! All that was needed was a registration card. Easy as that. Hell, I wanted to give them the car for free, but I got more money than I expected. I recommend this junk car service.
I had an old car sitting in my driveway and I decided to use this service. They were very professional, quick to respond and gave me a good price for selling my car.
Tiara was very professional and courteous. She continued communication with me after the transaction was complete to make sure everything went well. I would recommend Wheelzy, if you are interested in getting rid of your old vehicle.
Representative I dealt with was always a phone call away to assist in anyway possible. I was given a fair price for my vehicle and would highly recommend to anyone selling their car
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