Terrible customer service, gave me the wrong transmission and it was also in god awful condition, didn’t offer money back or exchange only a horrible attitude. I wouldn’t come here if your looking for important parts!
This business took my money. Never called me to pick the part up. When I took the receipt they said it was impossible to do anything. I would leave zero stars but it won’t let me
These people will rip you off with ridiculous prices for things you can buy brand new for cheaper prices. I called about an engine coolant temperature sensor connector and was quoted $40 from AAA and I just ordered it online from somewhere brand new for $11.40. It would have taken 5 seconds to cut the connector off so why they would even try to charge $40!!!!!!!
They look at you and make up the price. If you are not a regular customer from the local shop, they price gauge like no other.
They wanted $30 for a rearview mirror for 08 Toyota Corolla. I can buy a new one on Amazon for half the price.
Horrible place! I reported them to the BBB. They tell you one price over the phone and than another in person. They kept trying to up the prices on the phone you hear one guy say a price and than another guy in the background trying to raise it. Went in person and witness them upselling a car part that was needed and another customer behind said “ I called and you told me 100$ and this guy is getting the same thing I asked for but for 70$ “. Don’t come here, they are very unprofessional and will charge you more than what they quoted you.
Not friendly at all.
I called about a Toyota part but when I arrived a white hair and beard guy just said they don’t have it. Didn’t even let me walk in to check the cars. Just really super negative atitude saying NO NO NO I guess they don’t want small $$$ money business But only sell big part where it will bring more for their pocket.
Just my experience not saying you shouldn’t come.
I’ll not come back.
Horrible, I went there to get an oil pan and it was over priced and bent. Therefore, my car had the same issue and I went to Simi Valley Dealership and got the oil pan brand new and way cheaper than what they charged me. Unbelievable I paid more $$$$$ for a used oil pan than getting it from the dealership.
Absolute horrible experience. Responded to an ad on a car being parted out. Called in. Requested them to check to see if they had the part in stock. They confirmed over the phone. I drove 1.5 hours to their location, from Bakersfield. Then waited 2 hrs in their dirty lobby. Just to be told they don’t have the part they confirmed they already had this morning. Very bad experience. 0/5 stars!
Terrible service. I asked if I could go back and see the part I was going to buy before I bought it and they refused. They wouldn’t even tell me the color of the car/part, expected me to pay 65 dollars for a mirror without knowing if it was the right color or even the condition. Don’t go here, it’s a waste of time
Good service, polite and they will try to make sure you are satisfied!!
Although they didn't have the Tire Rim I was looking for..I did observe great customer service . I will recommend this company to my friends and relatives. They will be my first choice If i Ever Need used car parts again...
After sitting for 30 minutes while my grandson looked for the needed vehicle he found out it didn't exist. Meanwhile a Budweiser sat on the counter when we came in and soon one of the employees pick it up and began to drink it. The place was filthy and the employees had NO integrity. One of the worst places I have been to and yet claim to be AAA recommended. When was the last time someone from that organization was there?
Went and bought some things and wasn't right but upon returning them I was able to get a swap on the correct items easily no hassle no bs and was attended promptly when my items were ready for pick up definitely returning when/if they get more Sunfire/cavalier parts!!!!
These guys are cheap n disrespectful I try to ask questions n they hangup the phone on me horrible customer service told me he doesn't have time for that n hung upp LKQ IN SUN VALLEY IS WORTH THE DRIVE 100%
These dudes are legit. So far I've bought a motor and transmission from them. Motor has lasted at least 100k so far. Transmission is being installed. Willing to work with you, so far they have done me right. Which is why I continue to spend my hard earned money with them. 100% recommend if you need almost any part for your ride!
My dad visited this place and he was given a broken part when my dad tried to return the part in the original condition the owner said he couldn’t refund him his money although they sold him a broken part obviously my dad isn’t a mechanic and when he showed his mechanic he made him aware I understand policies completely but when an item is broken then there should be an attempt to make things right the fact they don’t even try to offer your money back and only want to give you credit is ridiculous
These gentleman are friendly and I'm always leaving laughing at one of them. My goto man is CoCo! There knowledgeable about makes, models, and interchangeable parts if needed....by the vechiles year. 95% of the time they have what I'm looking for. If any problems with the part , they will make sure you leave satisfied if within the parts warranty. $$$ very. most of the time their better than there competitors.....
I have been calling for the last 3 days and no response. I purchase an engine, installed the engine as i was adding water noticed water leakage from the head. Don't know what to do since they're not answering and I live 150 miles away.
Despite having 4 employees at the service desk, no one bothers to greet you. And when they do they may just as soon shift to a different task without even telling you. 10 minute waits are a long ammount of time to be just sitting in reception. The worst part though, is if you ask for a part that's still in a car, they wont get it if it just rained recently. Understandable if it's an engine component maybe. A part that's inside the car cabin that had max 4 screws to remove? Kind of hard to believe it's impossible for them to grab it.
Okay the review is this man is selling used batteries and asking for a core or old battery in return ?what the hell is this possible if you're buying a used battery in the first place? So I'm assuming he's going to resell my old battery.? Or what?
I went to this place to see the price of some items. The owner found the prices for all the items I needed. I didn't want to buy some of the pieces because I found it cheaper somewhere else so the owner started complaining that I wasted his time and to leave his store very rudely unprofessional service especially from the owner you would expect better. I will never go there again
TERRIBLE experience!! Went in for a couple of struts for my SC 400. Went to pick them up and found that they gave me LS 400 struts. When I told him his mistake he blamed me as if I told him the wrong car. Total BS. They charged me more money to get the correct parts. After I got the right part I found out they are blown and no good. No cash refund so I'm stuck with trash after spending $150
Let this be your LAST resort.
Another comment suggested they don't like white people, it definatley felt like that to me.
Please read before you go to this place, i needed the 3 right rear control arms on a nissan and made the mistake of telling them on the phone they are the only ones who i found that have them and i need them today, well they said $15 each over the phone so i drove the 80 miles and when i got there they said $40 each, i told them they said $15 over the phone and they said well go get them somewhere else then. I even showed them auto zones website where they were $30 each brand new and he said well see if they have them in stock "witch he new they didn't because i told them over the phone. Well i bought them because i needed them that day but it is a scam of a business. Not to mention the workers are smoking in the room next to the waiting room and it smells horrible. There going to scam the wrong guy someday and its not going to turn out good for them
As soon as he picked up the phone they asked me to hold and they didn't press hold button so I heard their whole conversation. The guy was cussing at his co-worker and they were just chatting while I was on "hold" for 15 minutes listening to everything. They weren't helping other customers or anything and if they were that's horrible language to use with a customer. He finally spoke to me, I told him what I was looking for and he immediately said no we don't have that. What could've been a 30 second call took 15 minutes and horrible service. Don't ever work with these people.
This was the worst service, not to mention it took hours just to find out they didn't have what I needed. Staff member was very rude, not sure why because I was very nice and understanding. Will NEVER recommend to anyone!!!
Mar 03, 2017
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