During lunch hour, my rear passenger tire blew out and I had to call roadside assistance. Countrywide Towing was able to come out and change my tire. They stood in communication until they arrived and even put air in my other tires. I’m a single mom and Countrywide helped me tremendously. I highly recommend their services.
Country wide towing was very professional from the call to get service to the very end. The service technician was very knowledgeable of my vehicle and was able to help me so I didn’t even have to tow it.
I Thought that I had a dead battery. Turns out that my battery was actually loose somehow! I would have never known that, if it was not for Tim! He was really amazing. He went above and beyond he even tightened my battery for me. He was really awesome with my son as well. So glad that he was the one who came out to help.
Absolutely amazing service! They responded fast, were professional, and made a stressful roadside situation so much easier. Friendly, efficient, and reliable...exactly what you hope for when you need a tow. Highly recommend!
Joseph the technician was great. Countrywide sent the technician within an hour of my calling. Joseph changed the battery in no time and I was able to make it to my event on time. Joseph has been the technician a few times now for different calls and he always does an amazing job. Thank you.
Wow, the rudeness of the driver, Said hello and went down hill from there He was angry rude . Don’t understand . He did the service , but it was so uncomfortable. Worst customer service .
Joseph came out to my house to get my Ford Transit T350HD started due to a dead battery. He was there within 15 mins from making the call - I still got to work on time! Thank you!
Contacted Triple A because my vehicle had broken down in the more rural side of Lancaster and this company countrywide towing got sent out and immediately after triple A confirmed the company the driver called me and confirmed my location and said he would be there in 20 minutes and he was, he got there loaded our vehicle and we were on our way to our destination. The driver was super nice and very knowledgeable. 10 out of 10 service.
Driver showed up quickly=1 star After that it went downhill fast, first he started with your membership is only classic or standard and won't cover the flat tire change. I tried to show him my account but he wasn't having it, actually said good by n good luck got in his truck as I was trying to see if I could pay him cash just to break loose the lug nuts n tighten the 5 in total not even rusted, he didn't really want to do this job at all or is just rude n to lazy either way had to call AAA again and they verified I had premium plus RV coverage and cannot understand what happened, only clue is that my AAA account is nor cal n this is so cal so they said they didn't have to Honor it. This part is on AAA for allowing this kind of transaction to even be a possibility. That said you're taking your chances with this place, ok maybe it's just this driver but who knows the office seemed to back him up, so good luck but I'd try another location first either way.
Update: I did get AAA to send another driver from another company who was awesome, he never asked me for anything, jumped out and kicked ass, had us back on the road in under 7 minutes.
I got a blowout in the middle of nowhere with my 3 large dogs in the car. We were going on vacation and it was 80 degrees. I was so glad when my tow driver showed up with his flatbed and got me to a nearby tire shop. Great service and really punctual!!
Garage people quoted 450 for tow I said ok. 5 minutes later AAA said they could do it. They would never answer the phone I cancelled by email 5 minutes later. They charged me 150.00. When ever I call to ask what happened they just hang up on me. DONT CALL THEM!!!!!!
They helped with a difficult situation and were very patient and understanding. The dispatchers were extremely polite and professional. The driver was a total stud and was able to do several difficult maneuvers on the pick up and delivery. Highly recommended. They were dispatched by Auto Club and arrived so quickly.
Such a great company with awesome staff! My driver Kyle was quick to get to me and load up my car. He got me and my car to my destination safe and sound. Very friendly and professional company. 10/10 will be using them again if a tow truck is needed.
Here's some photos of what happened to my car after the ETA passed that Countrywide towing was supposed to arrive after being dispatched by AAA. All my vehicle needed was a jumpstart. But due to POSSIBLE bad weather in the area they weren't going to come out. They cancelled and never told us. And AAA never notified us either. We found out about the cancellation after CHP contacted AAA when I called to report the accident. Had we not been hit who knows how long we would have had to sit on the side of the road in the vehicle that won't turn on, in the snow, and with limited food and water. This company is worthless!!!!! And if we should have to pay for anything out of pocket as a result of the accident we will definitely pass the bill on to Countrywide Towing for NEVER showing up and NEVER contacting us to cancel!
Dec 03, 2019
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