This company and its employees, especially my tow truck driver Zeveron, are truly some of the best people you could hope to encounter when something unexpected happens on the road. Zeveron did an excellent job of cheering me up while also making sure I didn’t miss any important details I needed to pay attention to during the towing process. I truly appreciate the help and the service provided.
I was on the 405 freeway heading south, heading home, in Inglewood. I noticed a weird noise as I was driving. I exited off the Florence exit. Scared, and didn't know what to do, MARTIN appeared outta nowhere, and assisted me in need. OMG, words can't even explain the HERO in Martin. Its after 10pm at night, and im a woman alone and single, no tire spots were open, and I was in tears because I didn't know what to do. Thanks to Martin, I can get home safely, and deal with getting a new tire in the morning. Thank you Martin
Bryan was excellent during a tough time. His warmth, professionalism, and friendly attitude made the whole experience easy and stress-free from MDR to South Bay. He even offered my 2 year old boy a tour of the flat bed! Truly grateful - thanks, Bryan!
My son hit a pothole during the LA rains, not unlike many LA residents. The pothole took out a tire and my son needed a tow. It was a busy night for tow trucks, and it took a while for the driver to reach my son, however, once he did, he was very helpful and professional. Communication was easy and they took very good care of my vehicle. I am extremely thankful for their excellent service.
Driver was quick, friendly, and worked through the difficult location car was parked without even looking phased. Can’t believe I’m saying this but the driver made this the best part of my day…..while getting towed. Thanks from a traveler from Detroit.
Brian and Rez were extremely helpful, cautious, and professional when it came to towing my BMW x3 out of a mud ditch. When 3 other tow companies failed these guys took care of me and held it down. Forever grateful for the help and would recommend to anyone who finds themselves in trouble.
This towing company is amazing. I’ve only have had negative experiences with tow companies until now. I had a an accident in which my car needed to be towed to a collision center, only to find out that the collision center could no longer accept my car. Urgent tow helped me out by taking my car to a different collision center free of charge.
Great service, good price. They came fast. Forgot to mention tow truck only carries one person n I was with my son. Thankfully I was at his school but other then that everything was good.
The guy that helped us was very sweet. Don’t remember his name but helped us with our white Vinfast. He was very nice quick to show up, extremely helpful and knowledgeable and called to tell us the car was delivered safely.
Very fast response. My driver Bryan was very nice and made my ride home comfortable and fun. He explained the process of loading my truck up to his tow truck and was very courteous with my vehicle. The cost to tow my truck was reasonable and so far I’ve used this company twice. I will continue to use them from now on. They are my go to company.
10/10 highly recommended Urgent Towing‼‼‼‼ Darren kept me informed from the minute he got the call , to the minute he arrived on scene great customer service all around thank you guys‼‼‼‼
Our rental car had a serious flat—like down to the rim flat—and this is the company they sent to tow the car. They were timely (wait was only 45 mins) and Brian, the driver, was super nice and very efficient. Oscar, the dispatcher, was also super nice, and did a great job communicating with us both before and after the job was done.
I love and appreciate a business that goes above and beyond for customers or people they service. When they were made aware of what happened to my car, they had multiple solutions for me to choose from. Everything worked out great. Most tire shops are closed but these guys had my back to make sure I would be able to get my tires replace even after hours. Thank you again for coming to the rescue.
I had a wonderful experience with the team from the very first phone call. I was stranded with a flat tire at 6am, called the company and they were very understanding and got a driver out to me as quickly as possible. Made sure I was taken care of, very pleased with the customer service all round. 10/10
Great experience with this company. The driver was super professional and accommodating. The tow truck had the latest equipment, especially for low standing vehicles. I highly recommend these guys.
My daily driver steel horse lost a horseshoe today.. thru my insurance requested a tow service and Urgent towing LLC was sent.. The tow truck driver ( I apologize to him for not asking his name) was a real rockstar, took the time a was very cautious with my motorcycle, made sure that I was happy with the way he secured it to the flatbed, and checked several times before putting the tow in motion…very happy with the service!! Definitely will recommend…!
I was stranded at LAX with a flat tire after a 6 hour flight. Another tow company refused to help me after being dispatched by AAA. This company arrived quickly and driver Dominique was very kind, quickly got me on the road again. Excellent customer service. Will call them straightaway if there’s a next time.
Update from the 1 star post i left yesterday. They called me back and patiently explained all the wait times were x generated by AAA and that they are reliable and will take care of me. Today, i called , they arrived in 15 minutes and were totally professional and wonderful. Nate was careful with my car, drove really well. If you need their services, try them. You won't regret it!!
My husband and I needed a tow last night and the guy who gave us a tow was extremely helpful. His name was Zev, and he was very professional and worked quickly despite some unfortunately complications. The dispatcher we spoke to kept arguing with me about the pick up address. I kept trying to clarify where we needed assistance and he was sure he had the right address and I was wrong. That interaction with the dispatcher ended with him sending the tow truck 10 miles in the wrong direction. We had to wait extra time at 3am for this to be corrected. Overall, Zev was amazing and deserves a raise for the service he showed last night, but the dispatcher needs more training.
Amazing service! Driver arrived very shortly after my service call and expertly managed the tow to my dealership. I tracked the progress the whole way. The tow truck driver, Ryan, was truly a gem and very helpful!!
I want to give more than 5 stars and even 10 stars to the towing service here. All the services were fantastic. Yesterday my car suddenly stopped moving, so I contacted the road side service. The estimated arrival time was 45 minutes, but it took 15 minutes. It was really fast. It was really hard to get the car out of my home garage and connect it to the towing truck, but the driver didn't give up until the end and dropped off the towing as well as to the service center. The driver's name is Hose. Kind, knowledgeable, and absolutely brilliant. Thank you soooo~ much Hose !!!
Urgent Towing helped me out of a tough spot when I saw that I had a flat tire in the rear and a nail in the passenger side . My insurance had me on hold forever so I just bit the bullet and got an outside towing service.I called and they quoted me a fair price and was in my location in 30 minutes. The dispatcher was courteous and fast.Jose was the driver and he was quick with loading the suv, courteous and knowledgeable. We were at the tire shop in less than 10 minutes. I felt very comfortable, safe and in good hands. In the future, I will call Urgent Towing first when needed.
Zev truly saved my night! It’s my anniversary, and my Nissan Leaf is completely dead. Another tow truck already come by but left without even checking the inside, saying they couldn’t get it out of the garage. Then Zev showed up and he not only diagnosed what went wrong but also towed me home and took the time to explain possible fixes. His expertise and professionalism were outstanding. From now on, this team will be my first call whenever I need help! 10-stars!
My tow truck driver was amazing! He arrived quickly. Outstanding service, showed compassion and patience to in my time of need. And stayed with me until my Uber driver arrived. He's my HERO!!! A+++++++
I had the most unusual situation, dealing with a car with mold from sitting in the garage for three months. However, Carlos came to save the day. He was so polite and professional absolutely one of the best tow trucks I’ve ever encountered. Expertly pulled my car out of the parking spot so that he could hitch to his truck. When we got to the destination, he unloaded quickly and then we found out the battery was dead and quickly jumpstarted the car. Really professional AAA service.
My Morning was off to a Horrible start. Super long story short my Tesla died. Urgent Towing to the rescue. I was blessed to have/meet Bernard and Zev. They reassured me I was in good hands. They both are extremely professional and a bit comedic. You can see the passion they take in representing themselves and company. These two together are like top tier super heros.
Outstanding service. Had a guy pulled up within 20 minutes of my location. Quickly loaded up and helped me troubleshoot and moved my car into the garage. I got several quotes for the night and urgent towing was significantly faster and had better pricing.
Carlos told us this was one of the hardest jobs he’s had in 18 years after he was done. He made it look like he does this all the time. My SUV was bricked in the garage and he patiently maneuvered inch by inch to get it onto the dolly, into the alley and then backed out onto the one way street with cars parked on both sides. We were so impressed. There had already been 2 other tow companies out that couldn’t do it, but Carlos was committed and got the job done like a pro.
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