We purchased a new HR-V Sport from New Century Honda last night and the experience couldn't have been any better! Narbeh - Sales, Omar - Sales Manager, and Parker - Finance Manager. We can't thank you enough! You guys have shown that purchasing a car can be enjoyable and we will recommend our friends and family to New Century Honda from now on!! Well worth the drive in LA traffic! Can't wait to see you guys in the new building for our next purchase later this year!!!! Thanks again!
I want to give a special thanks to the Gonzalez family (Mark and Victor) and George (sales manager) for their professionalism to make a deal on this Honda Accord touring hybrid! I flew from the Bay Area down to New Century Honda in Glendale, CA because of how good these guys are. From the moment I called in Mark was very transparent, honest, and overall a great salesperson to work with as the same with George. If you are looking for a great team to work with and get a vehicle from, I truly recommend the Gonzalez family as they will take care of you and make sure your business means a lot from them. Shoutout to team over at New Century Honda in Glendale!
I had the pleasure of dealing with Parker Sheehey in the recent purchase of a 2026 Pilot. He was very knowledgeable, polite, informed, and accommodating. He and his assistant, Tristan made the purchase process seamless and efficient. Parker never tried to "upsell" me on anything. His knowledge proved very helpful as he informed me of a few details of which I was unaware . He took the time to identify and respond to my needs resulting in a very pleasant experience.
Quick and easy. Drop it off and they will take care of everything. I had a crack in my axle and a few minor issues. Dropped it off went to go eat it was down quick.
I had a great experience here. Mark, Parker, and Joey gave me a great deal had a lot of options and helped me a lot during the whole process. I won’t be needing a car for a long time, but i’ll recommend this place anytime.
Narbeh is the most helpful and kind person! This is my second car with him and I always feel like he cars about what my family and I want and doesn’t try to sell us a car that isn’t right for us. He got us a great deal!
This is my first time driving a Honda, and I’m genuinely impressed. Their service is outstanding—better than anywhere else I’ve been. David, in particular, is exceptionally professional and someone you can truly trust.
If you’re driving a Honda and ever need service, I highly recommend this place. It’s absolutely worth it.
It was an overall great experience it is my first time buying a car! Salesman Kai Billingsley has a great service and very helpful.I recommend new century honda very highly.
Ivan helped my wife and I pick out a great vehicle. He was helpful and insightful with everything. Alexis sealed the deal fast and seamless paperwork. Would recommend and come back! 10/10
My fiancé and I saw a car online that we really like, so we came here to check it out in person. It was our dream car and the team was so kind and attentive. They really know what they’re doing and we thought for a second that we weren’t going to get the car due to my credit not being high enough, but they really went above and beyond to help us out. In the end we got our car and are so grateful with the Honda team. They really know what they’re doing and have a great selection.
I had a great experience with new century Honda! it was quick and easy since i knew what i wanted and Joey was able to make it happen!! Salesman Mark also was a great help showing me some ropes around the HRV that i wanted!! Alexis who helped with the financial side was also very helpful and transparent/honest!! it was overall a great experience since it is my first time buying a car! Glory to Jesus for opening this door for me. i would definitely recommend getting a car with them!!
Very good customers service Parker and victor are very helpful. Made me feel right at home. If your looking to get a car but are doubting yourself go to Glendale Honda and ask for victor and Parker they will make sure you leave happy and with a car.
I’ve received amazing customer service at New Century Honda. They’ve helped me in 2023 to lease a a great car. And recently they helped me once more with the process to buy out my lease. I can’t remember everyone’s names that were involved in the process, but I’d like to express my gratitude to all of them, specially Mikyl, Alexis and Lennie. You can trust the staff at new century honda will do their best to help you get the car you need, within your budget. And of course, Hondas are incredible and very reliable cars, you will not regret getting one. Thank you New Century Honda
Selected a nice 2025 Accord in grey, was told it would be on the lot. When I arrived, my helpful Honda person Ali was kind enough to let me know the car had sold earlier in the day, and that they had a white one available instead. This dealership will waste your time and make you drive there and back in rush hour traffic. Don’t buy a car here.
Extremely Disappointed with New Century Honda Dealership’s Customer Service!!!
I recently visited a Honda dealership to inquire about deals on electric cars. At first, everything seemed great — the staff offered us a deal that sounded very promising. I clearly explained our financial situation and all the necessary details, and the dealership assured us multiple times that everything would be fine.
We returned the same day to apply for the vehicle and provided all the information they requested. After reviewing everything, they congratulated us and said we were approved. One of the salespeople even called us the next day to let us know the car was being fully charged and to discuss when we could pick it up.
Naturally, we were excited and thought everything was finalized — only to receive another call the following day telling us that we were not actually approved.
This was beyond confusing and incredibly disappointing. How does a dealership congratulate someone, promise the car is ready, and then turn around and say the deal fell through? This is not just poor communication — it’s misleading and unprofessional.
I expected better from Honda. This experience was a complete letdown and has left me seriously questioning whether I can trust this dealership — or the brand at all — in the future.
What would’ve been a long 5hr process took just an hour, from seeing the car to signing, and ultimately driving the car off the lot. Mr Gonzalez is always very helpful. I’ve been coming to him for years for my car needs and he’s always ready, helpful, and very patient. He accommodated waiting for me to pick up my new car past his work hours to make sure I got everything I needed before leaving and he always gives me appropriate advice without his sales talk to ensure I get genuine and reliable information. His team was also very kind and supportive when I came back the next day to pick up my remaining car parts. New Century Honda will be my home Honda as long as Mr. Gonzalez is there!
My brother gifted me an Accord and he is based in UK. He spoke to Tristan who set everything up and I was just contacted for delivery and a few documents. Everyone from Tristan (Sales) to Alexis (Finance) were really great to work with. Tristan was on holiday on the day of delivery and he handed everything over to Mikyl who delivered the car to my house and was an absolute pleasure to work with too.
Highly recommend, for us this was an online deal with a few telephone conversations but am sure if you go into the Dealership you would be looked after even more! Highly recommend and very happy with my new car!
Mykil was amazing. He did a great job answering all of our questions about the cars that we test drove. He was very knowledgeable and was very helpful with answering all of our questions and getting us all of the information that we requested about he cars we saw. The Finance Manager was also amazing and spent time reviewing all of the finance options and warranty information with us.
got an awesome lease deal on an elite prologue even though they (as dealers usually do) lowballed me on my trade in but they gave me massive discounts on my lease so i guess good trade off. i then told them i wanted a second same deal but they were out of stock. i kept following up days later and was assured by multiple people including finance manager that i would get the same deal. when stock arrived lo and behold corporate changed the lease promo so they could no longer give me the same deal. they still offered massive discounts but nothing close to what i originally got.
classic sales tactic— overpromise and under deliver. maybe next time dont make empty promises and give unrealistic expectations to the customer.
the new car i got also was not detailed, had smudge marks inside, had an ac panel come off, and forgot the ev charger which i had to come back for. great customer service and follow through communications but some silly mistakes here and there that hurt the overall experience. gotta clean these things up glendale honda.
I had a very positive experience today when purchasing a preowned Honda CRV. I started with a trip to their website to see if there was a car that fit my needs. The site was easy to navigate and includes Carfax reports for all listings. At the dealers my salesperson, Victor, was very helpful and courteous and expeditious.
Joey and Mikyl really showed up and showed out. Great customer service, and it was good to work with people who actually care about their customers. Really easy process through them, and I was able to walk in and sign the paperwork in a timely manner.
I took my 2019 Honda Accord in for recall repairs. Process was quick and smooth, from scheduling the appointment, to the actual repairs. My service rep. David explained every step clearly. The repairs were made and my car was ready on time as promised. I am happy with the work performed, and would recommend New Century Honda.
What a great experience at the service department. David O, the advisor, was very pleasant, answering my questions, and went the extra mile catching a reverse light bulb that had gone out and rep-laced it. The technician, Manuel C, left my car running smoothly, especially when changing gears, and also accelerating quickly. I will definitely return for future services.
The team here made my first car buying experience so easy and painless. The sales manager George was clear and direct and felt genuine, and he beat other dealerships on price on top of that. The product specialist Michael was very helpful in getting my car locked down with a small deposit, and made the entire in-person process super efficient.
Lastly, the finance director Chris was really knowledgeable and helpful. Showed me the options for financing, warranties, add-ons, etc. and helped me understand the options without being pushy. Prices were also solid.
Such a great experience shopping at New Century Honda. I was able to get everything I wanted and more with ease and in a reasonable amount of time. Shoutout to Tristan, Joey, and Chris for being kind, transparent, and incredibly helpful throughout the entire process. As a people manager who works with sales and commission, great service means a lot to me and I could not have left happier!
Great service straight forward negotiating. Our sales man Drew Wilkinson and Parker from the financing department were friendly, professional and provided a great deal for my son's 1st purchase of his Honda Civic Sport.
Exceptional buying experience with Daniel Kim and Chris Mazzio. I located the BMW X3 on TrueCar, scheduled an appointment, had my pre-approval and trade in vehicle; process was less than 3 hours. Thankful for the positive and professional experience.
I had an awesome experience with Drew Wilkinson here at New Century Honda. After searching for a vehicle for nearly 2 years throughout Southern California, I arrived on site with the knowledge of what I wanted and what I was willing to pay. I was prepping to go up against the typical sales person shenanigans, however, was instead taken aback by Drew’s warm, genuine demeanor. He was kind, thorough, caring and caring from the start, and I felt like I had someone who was trying to get me into the right vehicle for ME, versus pushing me into the best deal for HIM. After an hour of straight to the point discussion and an evening of my pondering on if I was making the right decision (my own neurosis), I decided to pull the trigger. He made the entire experience fast, convenient, and seamless. I cannot recommend Drew enough to ease you through the car buying process. Thank you Drew!
We recently purchased our new car from New Century Honda of Glendale and the experience was fantastic! The staff was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. From selecting the perfect vehicle to finalizing the paperwork, everything was seamless. We’re absolutely thrilled with our new car and highly recommend [Dealership Name] to anyone looking for a reliable and friendly dealership. Thank you Lenny for the exceptional service!
I’ve had a great experience with Honda new century!! they got me really great deal and bought my car outfully covering payout fee ( when CarMax offered me 2 thousand less deal) also gave me 15 days insurance for free ! Best dealership !! Thank you
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