At New Century BMW Service & Parts department, you'll find a team of qualified service technicians standing by to help you with any of your auto service related needs. We service everything from oil changes, tire rotations, brake pads or transmission problems, and more!
Hours not specified
What clients say about New Century BMW Service Center in Alhambra (CA)
Anderson Chang is phenomenal and easy to work with. No fuss in trying to upsell. Fulfills customer expectations. No pressure and straight to the point customer service. The best customer service I've received in auto in recent memory. Will continue to get my vehicle serviced at New Century and would recommend requesting Anderson as your service advisor to anyone.
Experience was great. Kevin Luu was my service advisor and was a great help on helping me fix my car. There was a leak in the evaporator and it would take long time to fix, but Kevin insisted that he could get it done in only 3 days. Not only that he got it done in 2 days and I was able to pick it up earlier. Thanks Kevin and this dealership has great customer service!
The New Century BMW service manager, James Chiu has provided me with truly outstanding customer service. James is exceptionally professional, patient and attentive. He goes the extra miles to ensure my every concern or problem is fully addressed .
He makes a tremendous difference and strength customer trust and loyalty to BMW.
I Had a engine light on that would turn my car into limp mode and they fixed it really well and took care of my car really good. Gus the worker is really nice and helpful. I’m thankful he was able to help me throughout the process of my car getting fixed.My experience at BMW Alhambra was awesome
Brought my car to New Century BMW as it was leaking coolant and the engine was overheating. Definitely a shocking experience. New Century had a courtesy vehicle for me to use while the car was being serviced. Great communication from Gary as to what was happening with the car. I was happy with the service provided!
Best service center location. They do only what you went in for which was an issues at other locations. They also give you recommendation but do not complete unless work is approved. Your in and out within hours with option to have a ride somewhere. Staff has all been very helpful and understanding especially with kids and time.
Always easy to do business at new century with Eric. Super efficient, friendly service and they always wash my car. Highly recommend. They usually have the part you need in stock and it’s not more expensive when you consider that time is money!
Everyone I dealt with was nice, the service agent, loaner vehicle agent, and the valet. They took good care of my car and was accommodating. They also gave me a complimentary car wash.
They took me in early, everything went smoothly, Anderson was wonderful and did exactly what he said he was going to do. They showed me detail videos of my car and what was going on. I had nothing but a pleasant experience. Thank you.
Had some issues with my new car; Service Advisor Anderson took great care and got everything sorted for visit. Receptionist on shift Saturday morning made it easy for pick up after the recall service, quick in and out both times :)
5 outta 5 BOOMS
Gary has been assisting me with all my cars maintenance for quite some time now and always been top tier service from him! Truly a pleasure to walk in and have him help with my vehicle maintenance! Always going above and beyond to make sure you are more than satisfied with your visit!
New Century BMW Service Center in Alhambra offers the following services: Car repair and maintenance service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
New Century BMW Service Center are located in Alhambra — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, New Century BMW Service Center in Alhambra buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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