O'Reilly Auto Parts in
Kingsburg (CA)

They r always professional and helpful

This is the only place to go for questions or issues with your vehicle. Recently, my truck had the check engine light that came on, and I drove over to O'Reilly Auto Parts. As usual, Fred is my go to guy! And he has always been willing to go the extra mile. I mentioned the issue, he told me that he would be out there in a few minutes, and he'd hook up the diagnostics computer and see what may be the issue. After a bit, we got the results. My truck had an issue with the purge sensor, and may need servicing or replacing. I also mentioned that I was looking to replace the spark plugs and do a tune up, and he said that he carried all the parts I may need. I was a happy camper after my conversation with Fred, and will be coming back to this location to get the parts I need for my vehicles. So, if you're around town, or thru town, and need a knowledgeable and friendly person to get you through the issues with your vehicle, give O'Reilly Auto Parts in Kingsburg a chance to help you out, and you'll be glad you did. Thanks again Fred!😎

Reps ignored me the whole time. Refused to help me with my lights, stated they weren’t allowed outside in the evenings? It was 6 o’clock! Horrible.

The manager and his colleague helped me with my a/c system after checking the refrigerant and fuses it was determined I need another compressor.

Didn't have what I was looking for but the customer service rep was awesome. He really did the most to help us out and was very positive and informative

Great service & friendly staff. They really saved us before we drove the grapevine.

I love, love, ❤ Oriellys in Kingsburg they stand by their warranties. I've gotten 15 batteries with the last warranty.

Fred was able to get me a part that Ford has not been able to get, waited 10 months at Fahrney Ford, O'Reilly's got for me in a week, enough said!

Walk in and nobody offers to help. There were three employees and one customer besides me. Customer service could use some improvement.

The entire crew is passionately professional and always very helpful. At the Kingsburg location We thank you. Sherrie+Michael O q

We've been O'Reilly's customers for years because the folks there are knowledgeable and helpful and courteous. They have a great balance of casual and business. They treat you like a person and that means a great deal. I'm handicapped and can't always do the things I need to do, but the gang at O'Reilly's is always ready to help.

Visit date: 10/20/2021 Christopher, an employee, was extremely helpful in replacing my car battery. He helped me with removal and replacement and was polite the whole way through! I will definitely refer this place to my friends

They don't usually have parts they can get them for you

Very friendly and helpful, They always have what you need, if they don't have it they can get it.

Great prices friendly and clean good people

Staff extremely helpful! Will recommend to friends.

Service is good. Staff is very helpful. Safety protocols are good. They tend to keep low stock on some shelf items. I have noticed this with other stores as well.

I went to the store in Kingsburg last night to get a headlight bulb . I told the guy to make sure it was the right bulb because I was driving all night . He gave me the wrong bulb and the store closed 15 min. later. So I could not screw the bulb into the headlight because it was the wrong one . It was like he did it on purpose. Then I proceeded to get pulled over and got a ticket . I was wearing a mask like I'm supposed to because of the virus. Some guy walked in a talked smack about the mask and all the employees started laughing at me . I will never step foot in a orileys again .

The workers were very friendly and checked I've I needed a specific piece that i asked for.

They were awesome with customer service and knowledgeable and helped me get the best deal on a car battery. They also replaced my it for me. Took maybe 20 minutes just because we were conversating.

Omg the best customer service thank you Erik and John I appreciate you guys --amanda

Knowledgeable staff that helps you find the product you're looking for, even if it's not at that location or company. I didn't feel pressure to buy from them at all, and their knowledge helped me make an informed decision

Great staff. Almost everything I've needed in stock or there next AM.

Good service by people who know there tools and parts

Always good customer service, they will go out of there way to help

This place is the worst. The older guy with glasses, that acts like he has a sense of humor "David" is a jerk. He didn't even attempt to pull up my info. They don't want to warranty parts that are "life time warranty" they make it seem like your taking money from them. I contacted oreilies corporate, they refunded my money and assured me my parts were warrantied for life. I have no idea why people have a job when they are shewing away customers. I now know why their was 0 customers their. The only thing he kept telling me was "the boss man will be here in the morning and he can fix it for you". He repeated over to me till I left. It's not worth dealing with this guy, this guy's tainted the whole location, don't waste your time. Auto zone is right across the street.

This is the worst O'Reilly I have ever been to you the manager treated me like he was better than I am rolling his eyes all because I needed to return something and lost my receipt. He said his wife never loses receipts. He actually made me cry. I called customer service and I hope something is done about issue.