AutoZone Antioch #5124 in Antioch, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Antioch, CA or call us at (925) 470-4821.
Hours not specified
What clients say about AutoZone Auto Parts in Antioch (CA)
There are not enough words to say how Keri helped me out. She went so far out of her way to change the battery in my 4runner when my wife unexpectedly delivery our baby sooner than we had planned! Keri came to the hospital and change our battery right there in the stork parking!! I do not know what we would have done. I was in tears for the amount of stress lifted from my back. This will always be a story attached to the birth of our son. Keri, I will never forget! Thank you, thank you, thank you. And I will always be an AutoZone customer.
Thank you Aaron C. for the exceptional customer service, consultation, and professionalism. I am happy to fully endorse Auto Zone and definitely Aaron. Thank you.
This is my favorite AutoZone to come to. Keri B. is always super helpful and goes above and beyond. Every time I come here I just so happen to have Keri assist me & I always leave with my issue resolved
I came in the other day to purchase lights for my car and Keri went above and beyond with her exceptional customer service skills by helping me quickly install the parts. Keri not only saved me time to do them myself, but she completed the service with a smile. Thank you very much for all that you do, Keri!
Clean, organized, had all the basics.
I was looking for accessories, and those were limited.
Not complaining. If I had needed parts, tools, or other important items, they were well supplied and easy to find.
Keri is the best.. she came out and put power steering fluid in for me cuz I couldn't leave the car my back was bad and she paid for it and everything and she just wonderful person I always shop there and I will always go back
Terrible place.
Lack of knowledge
I asked for an air filter for my car, and i was given the wrong one. In 30 minutes later, I went back to return it, and they asked many questions, even for a receipt. Noe days every body is "paperless" and he knew I had just bought it and he didn't give me a receipt..
Stupid people, don't trust them. Ie will be better to look at the book before purchase and ask for a print receipt
Had issues with my headlights and didn't know if I needed to replace the assembly and the lens on my 2010 Pilot was fogged over. Aaron was energetic, customer oriented, and replaced the Running Light Bulb and advised how to clean the lens. He was cheerful, informational, and professional. Thanks Aaron!
Mike H. from Auto Zone Antioch is an outstanding representative of the store and what customer service means. If I could give him 10 out of 5 stars I would happilydo so... great job and excellent customer service, Mike!
So I went to a big box store to have my oil changed and my battery looked at I knew my battery was bad but they told me it was good and told me if I wanted a second opinion to go to autozone.. coming to my local AutoZone just a couple miles down the road I walked in and was immediately greeted by Mark working behind the sales counter. Told him my situation he grabbed his tester went out immediately spotted my battery had an issue even though I questioned it he tested it again and still came out bad. I told him the type a battery I was looking at and he offered something very comparable and got an upsell out of me I think it's going to be a perfect match.. he got the old battery out got the new battery in way quicker than I expected I appreciate this old school sense of customer service thank you Mark and AutoZone
I always appreciate the quality of customer service at store number 5124. I am always greeted at the door. I am always guided with product availability, location and information. Many thanks for all you do. Look forward to my next visit.
I recently had the pleasure of interacting with Mark Maher at AutoZone, and I must say that I was thoroughly impressed with his exceptional service and expertise. From the moment I walked into the store, he greeted me with a warm and friendly smile, making me feel welcome and valued as a customer.
Throughout my time in the store, Mark went above and beyond to assist me with my needs. He listened attentively to my questions and concerns, and provided me with clear and concise answers that helped me make informed decisions about my purchases. His knowledge of the products and services offered by AutoZone was truly impressive, and he was able to provide me with valuable insights and recommendations that I would not have been able to find elsewhere.
What really stood out to me about this employee was his dedication to providing excellent customer service. He was patient, kind, and respectful at all times, and took the time to ensure that I was completely satisfied with my experience at AutoZone.
Overall, I cannot recommend this employee at Autozone highly enough. His exceptional service and expertise makes him an invaluable asset to the company, and I would not hesitate to work with autozone again in the future. Thank you for your outstanding service!
My engine was overheating so I drove down to this autozone store and, Mark and Zion helped me fix the problem by finding out that I was low on coolant. They went out of their way to help me with my personal problem - hats off to these guys.
Davon at Automotive Antioch location was AWESOME !! My first time getting my new battery installed. Ran into a couple issues with how the battery was placed and he didn’t leave me hanging he made sure I got out with my new battery installed correctly and efficiently. Saved my car and my time. Thank you so much Davon
Mark and Rice are outstanding gentlemen they helped me with exactly what I needed. We ran into a few problems and they took the time to figure out exactly what needed to be done to handle the situation. If I owned my own business those are the kind of guys I would want working with my team thank you AutoZone. I will no longer be going to the AutoZone on A st anymore.
I don't know nothing about vehicles, today at AutoZone this female name Keri b. Help me so much, if it wasn't for her I wouldn't know what to do. GOD BLESS HER!!! SHE FOUND THE DEAD FUSE AND CHANGED IT OUT FOR ME
Writing a review on service I experienced today at Autozone @ 4036 Lonetree Way in Antioch, CA. I came in this morning @ 11 am needing to replace the battery in my Yukon XL Denali and I was in a hurry! Christopher A., the Parts Sales Manager greeted me, identified the type of battery I needed and swapped the battery out with a new one all in 10 minutes (not kidding!). He was so helpful, kind, professional and knowledgeable - he took charge of the situation and like I said, I was out the door in 10 minutes. I will always bring my business back to this particular store because of the outstanding service I received! Thank you again Christopher, I really appreciate the kind of manager that takes pride in his work and care of it's customers - this is how it should be but it isn't that common anymore these days!! You're the best at what you do and I appreciate everything you did for me today! John
Just been at my local AutoZone for a single spug plug which was out of stock. However , the staff and Manager Lizeth Piceno did everything and searched until they found one at another branch. They even put on hold for me. That was service beyond expected.
Whoever is the store manager here should get fired. The two times I've been here last month, the store closed early because of employees quitting. It was a huge inconvenience and I couldn't get the parts I needed. I also went to buy a battery and noticed that there were only 2 employees working. They looked stressed, overworked, and were rushing to get through the long line of customers. This is not the first time I see them understaffed and I come here once every few months. Sometimes there's only one employee. Management - get your act together. How can you let you allow your employees to work in these conditions? This is not leadership. You have a big "now hiring sign" on your door so why aren't you hiring more people? This incompetence not only affects their well being, but also impacts customer satisfaction as well. I had to wait longer because managementwion't do their job and hire more people. I will be having a talk with corporate about this too. Absurd.
Had to come here to get an oil filter wench cap. They were so kind. There was not one that fit my filter. However the person who was helping me recommended just the oil filter wench which worked. I’m soo happy about. Sadly I can’t remember his name. But thank you!
I was in search of performance brake rotors and calipers for my Q60. I called and spoke with Lucas at the Lone Tree store in Antioch CA. Lucas was extremely helpful over the phone. He took the time to research what I was looking for. I was unsure of the type of calipers is had so I brought my car in to the store. He had my parts already pulled up and ready for me to review. He took the time to come outside to verify the type of calipers and readjusted my order. He went above and beyond. Excellent service:
Associates are eager and willing to help. Unfortunately for my particular need, the item needed to be ordered. Turn around time was the next day, but ended up being the wrong part. I will hope that the replacement ordered is correct.
young man name victor was amazing.. he listen and helped me out a lot and very professional. I think he shud get a raise... thank u victor for your kindness and your amazing customer service you will find yourself in a high place soon.. you are appreciated.. keep shining young man
Very helpful and great customer service. Needed help testing my alternator and starter. They help me asap, gave a diagnostic and replacement parts price. Car is running great again.
Longtree in Antioch WAS AMAZING...3 EMPLOYEES GREETED ME AS I OPENED THE DOOR, 3 PASSED AND SPOKE...AND HAD MY ITEM I HAD ORDERED 3 WEEKS AGO...JUST LOVED IT. THE STARTING CREW when they first opened...they only would get 1* and that's because the door was unlocked... this crew ABSOLUTELY THE BEST
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