O'Reilly Auto Parts in
-
Address:2024 A St, Antioch, CA, United States
-
Rating:
-
Phone:
-
Methods of Payment:
- Credit cards
- Debit Cards
-
Services:Auto parts store
-
Website:
-
Zip Code:94509
Working Time and Location
What clients say about O'Reilly Auto Parts in Antioch (CA)
-
In particular CSR Justin went above & beyond & saved me $300 at the dealership. I cannot say how much I appreciated it the extra mile that was given to me for no apparent reason just good customer service thanks again!!!
Oct 19, 2025 -
Friendly knowledgeable staff. Helped test a dying battery for me. Couldn't perform the installation but directed me down the road where it could be done. Highly recommend if you need auto parts
Aug 15, 2025 -
Always friendly service. They were very knowledgeable about what I needed to repair my truck. They ordered the parts because they weren't in stock. I picked them up 2 hours later.
Jul 08, 2025 -
I came in and this kid Jaime eventually helped me after being left at the counter for 5 minutes alone. I told him needed a rental tool to pull off my hub. He sold it to me without opening and checking the parts (something every person before him has done for me without asking) and I opened it and found several parts missing. I came in to get my $400 refund but Jaime refused to help me. Another gentleman helped me get my money back. Will NOT be coming back to this store while he is here. Appalling service.
Jun 23, 2025 -
Found just what I was looking for. Friendly helpful staff. Offered to put me in the frequent shopping program, but I might head for an auto parts store more than once a year? After all, I might need both a light bulb and to add some kind of fluid in the same year.
May 04, 2025 -
Very helpful staff. What they didn't have they ordered right away. Thank you O'Reillys
Oct 14, 2024 -
Called it in and it was pulled and waiting. Great service and very quick. Easy check out and knowledgable staff
Jan 01, 2024 -
Honestly they used to have a person that ran just the check out was kinda annoying waiting heka long to buy sum oil that i could've been in an out an on with my day instead I waited over 30 minutes because people gotta talk the guys ear off at the counter asking for parts they aren't even buying....
Sep 10, 2023 -
Better than AutoZone but still need to pay their employees more money so people with actual automotive experience will want to work there
Apr 04, 2023 -
Staff at this location close down early closed the door at 8:55 still had 5 min and this was a emergency bought valve cover gaskets from them earlier in the day they gave me the wrong set now I will have to find a ride to work some how , horrible they should be docked pay . but if coarse his friends can shop you would be fired at my store
Feb 19, 2023 -
I can't say how much I thank this store they're always awesome willing to help I can always find everything I need and much more thank you so much o'reilly and staff.
Oct 05, 2022 -
Excellent and friendly service. They go above an beyond to help with their auto parts needs .Especially Eddie who've help find exactly what I need for my car.
Sep 10, 2022 -
Employees are knowledgeable, friendly and efficient. I didn't catch the managers babe but she was awesome to work with. I needed to have them see why my check engine light came on, she did it, provided me a printout of what the code said and could mean. I'm so grateful for the Employees here
May 20, 2022 -
Cody who works there was so helpful. I needed some car parts and I really had no idea what I really needed and he helped me so much. They had everything I needed
Dec 31, 2021 -
Been in there a few times , never had a problem but when I when in there today 10/24/21 the lady that was at the counter was the rudest person ever, If she doesn't like her job she needs to find a new one Couse she was rude right of the bat not good customer service.
Oct 25, 2021 -
Ordered Parts online to pick-up from store! Got parts,, went to my Cousin house to install parts on his truck. Its over 100 degree's. Come to find out, there are 2 different spark plug wire sets for the Denali... Which doesn't specify online about whether you have Round coil pack's or square ones. Round one's are too short.. Had to return to the store..Everything taken care of .
Aug 30, 2021 -
If they come through for me, at a time like this, I shall write, speaking the best of them. However. If they do me the way auto zone did, then I shall have no good to speak of them. Ok, fine. Four stars based on expectations. And a good past history.
Apr 04, 2021 -
Great Customer Service on the evening of an purchased "Battery" issue for my nephew. "O'Reilly technicians and representatives handled it with great customer service." As well as other customers, I saw them work with that day or evening. Happy New Year's. Blessings from Big Broom' A2B
Jan 21, 2021 -
just called with a part number to see if they had a gasket in stock, talked to nathan and he said yes it is so I drove down and after waiting 10 minutes for him to come out of the back he says closes store that has the part is moreno valley and he said "I dont even know where that is".... you should probably know where your warehouses are and you shoupd probably not tell customers to come down for a part you dont have
Oct 20, 2019 -
Easy access and well organized and clean store. They will test your onboard computer for free to diagnose issue when "check engine" light appears. Of course this is how they generate more business if it appears that you may need a replacement part.
Aug 11, 2019 -
this star kind of sucks there's only one person working at the desk and he said he couldn't penchecks Maya my check engine light because it was against the law which is ridiculous because all AutoZone and O'Reilly's offer it for free mostly just say that they don't have time because there's only one person you have too many customers this one actually said it was against the law such a silly asking is that a Reno loss they know that's the whole world but yet every other place we have been to says that doesn't do it for me when they have coverage stay sane and I think very lazy cuz my opinion so the little Dilly waps if they gave me to check my light by myself was literally held together with electrical tape and barely so it's pretty ghetto and I couldn't get a read on my car so I actually had to buy one to get my check engine light checked send my bracket paper when I brought it in he said that he can read it for me she said then why did he come here and have you check it because we give it you a printout and then you take it somewhere else to be red and I like what the heck how about this guy was just really lazy one day or if everybody else is just overachievers not quite sure so whatever it is y'all need to get on the same page asistencias kids happy customers consistent Smiles consistent good prices consistent products in stocks and not backordered consistently clean stores consistently nice people consistently helpful people consistently smiling people people who love their job snake everybody else love them Smiles are contagious and so are frowns and attitudes which is not what you want when you're about to go gamble in Reno has a bad attitude specialty drug so far bring your attitude that's like 12 notches to a semi good movie please at least
Apr 12, 2019 -
The counter help needs to be trained better he had to keep asking everyone else how to do this and that in placing my order.. My order did finally get placed now to see if the right part comes in..
Mar 10, 2019 -
I will be buying my parts from here from now on. Great customer service from everyone that I spoke with. They took the time to make sure that I had the correct part before I left, unlike the competitor that is located just down the street.
Mar 09, 2018 -
Very helpful, prompt friendly knowledgeable staff. If they don't have it they will call other locations for you or order it for you. They will walk you through and question/concern you may have. Most of these men are WyoTech graduates and a very knowledgeable in the area of automotives. We are regulars, have been and will continue to.
Jan 10, 2018 -
Reliable Auto parts! Warranty returns r hassle free!They price match auto zone . Several friendly Women at the counter who love talking about cars! Store appearance has improved recently its been kept much cleaner and more organized. Not necessarily always a quick shopping trip, but i know i will get what i need for my cars ! best deals!
Oct 07, 2017 -
Terrible Customer Service kept pretending he couldnt do anything. I kept telling them what to do and "oh magic" guess it is in your system. -_- Daniel And Nikko where just trying to get rid of me. Hope you know what your doing when you come here.
Aug 21, 2017 -
I been going to this place since I was a kid. Always had friendly and reliable employees but recently some of them don't even know the parts by name. You will be in line at times for about 30 minutes just to pay for a single item.
Jan 27, 2017 -
The leval of incompetence is amazing at this store. I can't say how many times I have called here for a part because they are so convenient and have them tell me they don't have it and low and held when I call a different location guess who does have the part. The manager there who I'm not sure what her name is one of the people I am speaking about. There a few good people there but for the most part one of the worst oreilly auto part locations I ever had to deal with. They will no longer be getting my business and I highly recommend going to a different location or Napa on sunset dr. You can call these people with a part number and they still manage to get it wrong at this location. There incompetence is just amazing there.
Aug 19, 2016
Nearest Junkyards to O'Reilly Auto Parts
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked