I was on vacation this past weekend and I had no tools, my Tacoma was about to breakdown on me and luckily I was around this store. I asked Tim at the front desk to help me out and he went out of his way to go above and beyond and helped me after hours to get my truck working again. He lended me everything I needed and didn’t make me feel rushed or an inconvenience. The man is truly a life saver and I will always come to this exact location because of it.
Fantastic service. Fast and reliable. And next day is the longest I've ever had to wait for a part. 4 * 4 and campers best friend. I wish I could give him six Stars.
It's the only auto parts store in town, but I've never had any issues with it. The staff there are friendly and willing to help you find the exact part you need.
The cold up in Bear Valley killed off my struggling car battery. After a jump got me back to my inn in Arnold, my wife and I walked over to Napa Auto Parts to get a new battery after our car wouldn't start again. I was expecting to carry a heavy battery back to my car a half mile up the hill and put it in myself with whatever wrench I could find under the seat, but instead the owner let me take a portable jumper back to my car, start it, and drive it back to the store. Once I had my car there, they picked out the correct battery and put it in just like that. Thanks to these guys, my wife and I were able to return to our inn without stress in time for breakfast, check out by 11 and head home. If my car ever breaks down in the mountains again, I will be walking straight back here. 5/5 stars!
The go-to automotive store on the Highway 4 corridor. Staff are extremely knowledgeable and friendly, and they stock nearly everything needed for those unexpected repairs or other auto repair needs!
The owners are wonderful human beings. They are dedicated to making their customers happy with a correct purchase. I wish ALL businesses had their business dedication.
Owners went above and beyond to assemble hydraulic hose and fittings I brought them. Had to change the set up on their press took them 20 minutes just to do that and charge me very little to do it. I highly recommend this place in it is my go to whenever I am working here.
I actually visited the napa in Arnold. All the employees were courteous and helpful. I asked for something and had it in my hands in seconds. I really enjoyed going there.
The best auto part store I’ve ever encountered. They are not just business owners selling parts, they are genuine people who go out of their way to get to know each customer and will bend over backwards to help you out of a jam. I don’t care if their part costs more, I’m going to arnold napa. Not only do I know that I’m getting quality parts with people who stand behind their product, but I know that I’ll be able to ask Tim for a little advice when I run into trouble installing something. The entire staff is awesome and have helped me save a ton of money over the years.
The guy reading our cars error code had no idea what he was talking about, said it wasn't a big deal. Had it read elsewhere and it was definitely a big deal.
Always friendly Great customer service and are awesome very helpful they don't make you feel dumb for any question and always have an answer and have always had what i needed and/or would order for me
Jim and his family remind me of my mom and dad who ran a gas station and sold parts. Gracious, knowledgeable and a delight to do business with!! Would NOT go anywhere else.
Great service, everyone there is always in a good mood and they actually help you get the right parts. If you have a older truck they will most likely have parts in stock. Great prices and parking is easy. They also sell snow chains for the winter.
Love this small town auto parts store, and that's from a guy who hates auto parts. Needed a new battery on a snowy morning and Jim the owner made it happen fast. Great service !
Just what you need in auto parts. This friendly, family owned business also makes custom hydraulic hoses and battery cables while you wait, in most cases.
Arnold is a small town. A quality auto supply store is a necessity in a small town. Arnold Auto Supply has big city quality, with a small town attitude-always helpful, knowledgeable, and willing to go the extra mile. Probably the best business in our small town. Can't say enough about the owners and their store-definitely 5 stars!
These are really great people to do business with. I have been going to Napa Auto Parts for about
five years now. Quality products and knowledgeable and helpful people. Sallie Paige Bryan
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