John’s Towing was a lifesaver! My car broke down at the worst time, and they went above and beyond to help. From the moment I called, their customer service was friendly, professional, and reassuring. The driver arrived quickly, handled everything smoothly, and even made sure I was okay while loading my car. The pricing was fair, and the whole experience was stress-free. It’s rare to find a company that genuinely cares about its customers, but John’s Towing does exactly that. Highly recommend!
Would definitely not recommend getting a tow through your insurance from this company woke up at 4 am just to call 3 hours ahead because the last time they never even came they don’t answer they lie about there eta if I was in the middle of no where they’d leave me for dead they are the worst towing company ever!!!
Requested tow at 8:45am, scheduled for pick up at 10:20am. It’s 11:20am and both myself and Geico called their dispatch 5-6 time. No response… 0 stars for wasting everyone’s time.
Called my insurance for a tow and they dispatched this company about 10 minutes after calling. They were supposed to arrive a couple hours later. No problem because I was still at work. Come up to the initial estimated arrival time and no tow truck. I checked for updates and it was saying they were still over an hour from arriving. Tried calling the driver and no answer! Absolutely horrible!! I’m glad I didn’t just call this company. If you get them assigned to you just cancel!!!!
If I could give this tow company no stars I would. Called statefarm for a tow and this company was dispatched. ETA was 60-90 minutes, took 2 1/2 hours! I told the tow company I had 3 passenger me, husband, and newborn (with a car seat). Once the tow arrived he said my baby couldn’t come because there was no room!!? What kind of tow service is this and who is the management? terrible communication and delayed service with no updates. DO NOT recommend
I requested a tow from different companies but this company is the best one. They showed up 30min after requesting a tow plus the tow truck driver is a really nice guy, he was doing his job professionally, showed us so much respect & love.
I had an amazing experience with John’s Towing and Recovery. From the moment I called, their customer service was top-notch, polite, and very responsive. They arrived earlier than expected, which was a huge relief considering I was stuck on the side of a busy highway.
The driver was extremely professional and knowledgeable, ensuring my vehicle was safely secured before towing it. What impressed me most was how smoothly everything went – no hassle, no delays, just quick, efficient service. They even gave me a few helpful tips for vehicle maintenance.
If you’re ever in need of a tow, I highly recommend John’s Towing and Recovery. They’re reliable, efficient, and truly go above and beyond to help their customers. Thank you for turning a stressful situation into a smooth and stress-free experience!
John Towing and Recovery send a wonderful guy named Tom, when my vehicle wouldn’t start. I thought I would need a tow, but not only did Tom drive up within the time promised, he was very thorough, caring and a true professional!! He was able to accurately diagnose the issue with no tow needed. If you need your car tow for unfortunate reason, I hope you get Tom- he deserves all the business that comes his way!! John towing and recovery.. my fiancé and I really appreciate you guys for helping and showing up on time!!
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