this place is the absolute worst. absolute absolute absolute worst. they can’t even give a straight answer when they’re taking cars for no reason! i genuinely hope whoever works there is reading this because you guys need to know how terrible you are.
Predatory and unprofessional. They are criminal in my eyes
My car was towed at midnight from a “Reserved” spot with no clear signage, no warning, and no verification. Turns out a random resident called it in, and this company towed my car without checking if the person actually had rights to that space.
When I called, they were completely unhelpful — just said “you got your car back, so it’s done.” No interest in fairness, legality, or documentation. I had to pay $430 just to avoid extra storage fees. If I hadn’t acted fast, they would’ve hit me with another $130 the next day.
This is textbook predatory towing — no oversight, zero empathy, and no customer service. Avoid any property that uses this towing company, and if your vehicle gets taken, document everything and consider filing a complaint under California Civil Code §22658.
Worst tow service I've ever seen. They are a predatory company that will take your vehicle, and then charge almost 500$ for 1 night, thats stealing! I've caught them illegally placing 72 - or 48-hour notices on vehicles, and then they tow them right away. I am reporting them to the Better Business Bureau and every other service that I can. We need to get these guys out of business. They drive around in white tow vehicle with no decals. If you see them, please beware and record everything!!!
Horrible experience
I wanted to warn my next door neighbor (mind you they have disabled son (in wheel chair)
But driver drove car into my shin and left bruise be aware be careful they don't care about anyone safely
They charge storage fee ($110) and they didn't even have my car. Asked them to waive since my car is not even stored here because they were towing it still. They refused. Making money by robbing people
Hello all recently we had our car towed. One thing you should check when getting your car. Is if they scratch your car on the bottom. Our car is leaking oil due to how they pulled it. All ways check before leaving and go get it check out right away
Horrible company. Towed my car without merit. Apparently they do “drive bys” I had JUST moved into my new apartments for ONE day and my car was towed from my OWN parking spot. I let them know it was a mistake had to to pay an ASTRONOMICAL amount ($425) to get my car that only been in their yard for more or less than 4 hrs ..
Cant say that I was happy to be there. But as far as service is concerned, the two gentlemen behind the desk were pretty friendly. I was in and out in under 15 minutes. Except for the fine, an overall pleasant experience.
All Brauns Towing, Needs to Be INVESTIGATED FOR ILLEGAL AUTO THEFTS WHEN PERMITS ARE POSTED INSIDE OF WINDSHIELD IN PLAIN VIEW. You call these People THEY ARE VERY RUDE. THEY ARE ON THE A.I. List. Meaning ARTIFICIAL IDIOTS. Common SENSE WOULD TELL A PERSON IF YOU CAN LEGALLY READ. Vehicles SHOULD not be Towed UNLESS PARKED ILLEGALLY IN A RED ZONE OR PARKED IN A ZONE ONLY DEEMED FOR NEW RESIDENTS ONLY. I have WITNESSED THIS COMPANY ON MULTIPLE OCCASIONS COME AND TAKE CARS. No ONE IS BEING HELD ACCOUNTABLE. The Apartment complex play stupid . UNTIL YOUR RENT IS DUE. Then everyone can remember a whole lot. Of stuff. All Braun TOWING YOU NEED TO STOP TOWING CARS ILLEGALLY AND CAUSING AUTO THEFT. This is PUNISHABLE BY PROSECUTIONS. So All Managers Quote- Unqote. You NEED TO STOP IMMEDIATELY OF COMMITTING TORT.!!! Speak with your employees. About your Towing Procedures of All your Properties. Because All Properties are DIFFERENT. Make easy on yourself. Please Don’t IGNORE THIS REVIEW. Due Process. WELL SINCE YOU GUYS ARE TOWING CARS AND CHARGING THESE ILLEGAL FEES. You SHOULD NOT HAVE A PROBLEM COMING TO COURT AND EXPLAINING YOUR OVERSIGHT OF YOUR TOWING PROCEDURES. This will have a ROLLING IMPACT ON BUSINESS LICENSES WHEN APPLYING FOR NEW CONTRACTS OR RENEWALS FROM YOUR PREVIOUS ACCOUNTS THAT YOU HAVE NOW. THERE are HONEST TOWING COMPANIES OUT HERE THAT LIKE TO HAVE THE CONTRACTS BASED UPON Your LACK OF PROFESSIONALISM AND CUSTOMER SERVICE. On a scale of 1-10 a 1 is deemed APPROPRIATE.
Shady business, questionable policies, sketchy location and sketchier people. Worst experience working with these people. Accepts “only cash” and a random “storage fee” of $110 with no reasonable explanation. Do not work with these folks.
They come in our nieberhood daily hired by our association 2 wrongs don't make a right. They enjoy taking your cars rt off your driveway even though they know it's wrong. All ex felons I'm sure. No other tow company in Livermore took the contract saying we won't take peoples cars off their driveway where they live. Lance and Allen towing would never do such a thing and have in fact turned our association down. Now our association can't get rid of them. They drive thru here 4 times a day preying on us
I cought up to the driver on foot and he looked at me and accelerated. I followed it with my friend and we ended up catching them on a main road with no emergency lanes or even a bike lane and he was finishing up putting the wheels to the back of my car. Seems shady and will definitely have my lawyer look into this.
This guy's doesn't have humanity, I was asking to release the car urgently which was towed 5 kmin back but,this person made me wait for 2 hours and also threatened not to give my car until next day
Trust the 1 star reviews on here. This place is not only in a sketchy location (please see photo) the staff and business practices are just as sketchy if not more. They are RUDE, UNPROFESSIONAL and DISHONEST. They tell you a time you can pick up your car but they never show up on time. So that after several hours of waiting you are forced to come back to pick up your vehicle, just so they can charge you a storage fee. Beware of this junkyard sorry…I mean tow company
ILLEGALLY TOWS CARS OFF PRIVATE PROPERTY.
Illegally towed my neighbors car from a spot where she was legally allowed to park. THESE PEOPLE ARE CRIMINALS. **DO NOT TRUST THIS COMPANY** IF THEY TOW YOUR CAR REPORT TO AUTHORITIES IMMEDIATELY.
Criminals seen nice car and TOWED IT saying iT was parked in handicap spot. No they are CRIMINALS that seen nice car and WANTED IT. thinking resident wont be able to get the car out of impound. What a bunch of LOSERS All Braun s towing service are CRIMINALS!! They towed a car that had every right to park there that why they DIDNT CHARGE HER ANYTHING TO GET THE CAR OUT.
LOSERS low life no wonder your ratings are LOW.
THEY STOLE MY CAR FROM MY APARTMENT COMPLEX where I’ve lived and parked for over a year and randomly this morning decided they decided to steal it then saying it wasn’t registered to my complex when it really was!!! … this company is a bunch of scammers stealing cars from peoples homes and forcing the people to pay to get them back!! Company’s like this should be ashamed of themselves and not be open
5584 La Ribera St, Livermore, CA
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