This place is so warm heartedly amazing! Practically my whole entire family goes to them for reasonably priced repairs, oil changes, smog checks, tire replacement. I highly recommend calling them over the phone to make an appointment to drop off your car. They do what they say they're going to do, with a genuine smile.
I have been a loyal customer of Tire Mart and Auto Express for 20 years, and I can't say enough good things about them. Over the last two decades, they have consistently provided the absolute best service for all of our family's vehicles.
The owner, Kevin, operates his business with the utmost integrity. He only hires the best mechanics—truly the cream of the crop—so I always know my car is in expert hands.
One of the most important things to me is honesty, and that's where Kevin and his team really shine. In 20 years, he has never once tried to upsell me or suggest a service that wasn't genuinely needed. That level of trustworthiness is priceless and rare to find.
Every time I go in, they are fast, efficient, and thoroughly professional. If you are looking for an auto shop that you can trust for the long haul, I wholeheartedly recommend Tire Mart and Auto Express.
Kevin & crew replaced my air conditioning unit in my 2019 jeep, which was a huge job. It works great now. Very thankful for them. I highly recommend them for any service needed.
This place is amazing. I bought a 2011 Volvo in January that I have had nothing but issues with since I got it. Luckily Kevin was able to work with me to get it to a condition where I could drive it safely. I’ve worked in the auto industry so I know how dishonest people in this industry can be. Kevin and Leo have been honest about the repairs I need and not overcharging me either which I super appreciate. I’m very grateful for these guys, they have saved me multiple times in the past few months with my car issues.
I am a young female and generally have bad experiences dealing with auto mechanics. I’ve heard great things about Aabco in town and went there several times on recommendations from multiple people, but they consistently had at least one person there who treated me with contempt and condescension. This place was recommended to me by folks at America’s Tires, which has been my go-to since moving here. The person at the counter, Kevin, was incredibly friendly, and honest. I had to do a 100,000 mile service on my car and he gave me an estimate that was almost exactly what I paid. He also explained everything to me without me having to ask. Great experience and I’d go there again in a heartbeat.
Edit, update. I posted this when I was new to Tiremart. I now have an extensive history with them and a very different opinion.
I think they are a mix of good and bad. Kevin is well-meaning I think. He went as far to chew out the company that installed my new transmission for not completely solving a communication issue between my taillight blinker and the transmission itself. However... I just found out they changed out my taillight for one that doesn’t fit my car. I have had to have them change this part out multiple times (a result of the same communication error), and the last time they did it, it was suggested I take my car into a dealership to solve the problem permanently. When I did, the dealership solved the problem for good... Until the part that didn’t fit my car came loose and I had to come back to get the right part.
What they did wound up costing me a lot of extra money—about $700 plus $200 diagnostic—that wouldn’t have been spent if the part was the right part for my car. And... while I understand it may have been frustrating to try to allay a problem they couldn’t fix, they should have done their due diligence to the end. Now, I don’t know what else they might have done that was suspect in nature.
It was a Friday afternoon and my wife and I were heading to Southern California for a vacation. Unfortunately, our Ford Expedition died just east of the Altamont. We coasted to the side of the freeway and called for a tow.
We called three different mechanics in Livermore, but all of them said they would not be able to look at it until at least Monday.
We then called Tire Mart. Leo answered the phone. I explained my dilemma and told him I thought it might be the Throttle Actuator Control system based on the error code from my ODB2 monitor.
Leo proactively ordered the part for me based on my phone call. We arrived late Friday afternoon and dropped the car off. The replacement part also arrived late Friday. Leo said they would give it priority service on Saturday morning. Around 10am, Leo called and said the Ford was fixed! Vacation saved!
The Ford runs great. Prices were very fair. Service was above and beyond excellent.
This was our first time to use Tire Mart. We will certainly use them in the future.
Very happy with Continental tires that they recommended for my Mazda 3. These tires are right blend of performance AND smoothness over a trouble free year of driving. Premium tires upgraded the feel of my car just like good shoes on your feet. Thanks Leo.
Kevin and then team can mount and balance with highest precision for optimum results.
I have been going to this place for 6 years now. Every time they have done excellent work for a great price. Even when I moved I tried a couple other shops and immidiately regretted it. Luckily, Big Kev and Leo up front have always fixed others mistakes and given the best advice. I cannot imagine a better shop that takes better care of their customers and their customers vehicles. The quality of their work is bar none along with their customer service and proffesionalism. If you live within 50 miles of this place, it is worth the drive or the tow.
Very friendly staff, fixed only the problem. Very reasonable prices, gave me multiple options, explained the problem in simple terms. Got me back on the road ahead of schedule. Been back with other vehicles same great service. Highly recommend shop. These guys fix your car right the first time! Thankyou Tire Mart!
Great place with very reasonable prices well below others in the area. Kevin helped me out amazingly in my time of need & got me back on the road ahead of schedule.
Very trustworthy place to get your car fixed. Gave me multiple options to fix things on my car and walked me through the trade offs. Highly recommend them.
Our family has come to Chris and Kevin at Tire Mart & Auto Express with all of our cars (Escape, Windstar, Taurus, and Corvette) for years to replace tires, perform brake repairs, oil changes, and engine repairs. They have provided quality work at a reasonable price and stand by their work. I have referred many people to their shop………3-years later (2017) I had the shop replace control arms all around and then moved out of state. Recently I had to replace suspension parts and found that they were still the original parts. I had previously gotten charged for replacement parts, but they did not install all of them!
Recently a friend was told that his overheating engine would require an engine replacement at $5,000. The repair at another shop was the cost of a blown fuse to the electric cooling fan.
I am sorry to say that I can no longer recommend this shop for repair work. Caveat emptor (let the buyer beware)!
Awesome service, friendly, knowledgeable (and non-judgmental) folks who are really helpful! These guys have helped me out a bunch of times - from minor issues to major problems with my cars and They’ve always been amazing. Totally recommend.
On my way to a funeral from Chico to Santa Cruz and just as I was coming into Livermore my water pump went out and left me on the side of the road. Called for a tow and within the hour my jeep was headed to Tire Mart. With no appt they kindley squezzed me in and got to work on my jeep. It only took 4 hrs to diagnose the problem then fix it. These guys are amazing! Thank you to the whole crew. I highly recommend these guys. They really went above and beyond..
Kevin the owner came through for me. Dropped off a tire with a leak. This wasn't your typical situation. The tire had a DOT code of 425. 42nd week of 1985. Goes on my show car Corvette. Thank you Kevin
Brought my car in for a tire rotation, and also asked them to take a look at the steering since it was making a funny noise during sharp turns. They diagnosed a major axle problem, gave me a fair price and fixed it the same day. Haven't had any issues since.
All I can say is WOW! Over heard this place recommended and was very nervous due to experiences recently in my personal life, but I took a shot and took my vehicle in for #starter replacement.
When we called for availability they told us to bring it in that day. Within 2 hours we had received a call with a proper diagnostic and confirmed it was the starter.
Like most car places we received a call and they expressed a concern with our #radiator (knowing the taboos and rumors that circulate around car mechanics) we we're hesitant but went ahead and allowed the radiator to be replaced...
By noon the following day the car had been completed and ready for pickup when I arrived to pick up the vehicle the mechanic had pictures proving the condition of the radiator and in fact it was in need of replacement.
Highly recommended!
I am overwhelmed with the friendly, informative, and rapid service I received. I will be taking my vehicle there from now on.
Thank you Tire Mart! Yoy truly changed my car mechanic experience forever!
Keep up the good work. That's what I call... good business!
My truck broke down in Santa rosa... had it towed to tire mart... Leo an Kevin had me back on the road by the end of the day... best in town... I recommend these guys to everyone I talk to.. no job to big or small... 5 stars gentlemen
Been bringing my car here for over 20 years. Honest and reasonably priced work done with excellence and friendly customer service. Wouldn't take my car anywhere else.
Thanks for leo and kevin plus his team for helping me fix my starter today. They were so kind and took good care of me. He is really professional and knows his customers like they were family. I would strongly recommend this shop and they have my service. Honest and good work. Thanks leo and kevin
Great place for tires and routine repairs for your vehicles. I used an online tire company and this place was a contracted installer. They were quick and convenient. They also took the time to answer all my questions about what my vehicle may need done. You won't go wrong with this crew of mechanics!
The place is great, they were gentle with me when told my car wouldn't be running much longer. Car wasn't worth a 3,000 job to keep my car going. I respect a place that tells me the facts .
Always a good experience when I have to get work done here. I have not as of yet had any issues with the work done here or them standing behind work they have performed! I must say that the management knows customer service and they are sure to remember who it is that is ensures that they stay in business. They will make sure you understand what has or is going on with your vehicle and they are not driven by profits and will suggest better ways of accomplishing the same results with a lessor price tag! I will say thank you to them for doing that. In this day and age watching your funds is very important and they understand that. I have had several things done here and on several different types of vehicles and they are always professional and know what they are doing and if it is outside of their expertise they are not afraid to state that and let you know that they will be referring elsewhere for advice or services. Stay customer service oriented guys! It is rare and is part of what keeps me returning to you when I need work done.
I've been going to Kevin @ Tire Mart for 15 years for tires, brakes, maintenance, repairs, etc. The work has always been at the highest level of quality and reliability. Lou and Kevin have saved me thousands of dollars by "Not" recommending unneeded services / parts AND have provided needed services at a very competitive price. They’ve earned my trust and continued business.
These guys are great. Very fair. GREAT WORK. I would let my grandmother go there buy her self. And very trustworthy. I have been to many places. But always come running back to them
As the name says Tire Mart sales tires; in fact lots of people sale tires. But, there are very "very" few shops that can troubleshoot deep imbedded problems and fix them at a totally fair price. For example, my daughter had a car that would stop running at random intervals; sometimes after weeks of running well. There was a pretty good chance it would run after a couple hours wait; sort a cool down period. There were a few tows after it would not start on the side of the road but the car would start again like nothing happened the next day; frustrating!
After several thousand in various repairs at dealers or other well-known shops, the last straw was a mid-night breakdown on interstate 5 between Stockton and Sacramento. My son recommended Tire Mart who permanently fixed the problem in about 1 hour. It turned out to be a simple bad connection in the cable harness.
The guys who run this shop may be rough around the edges but they are honest, fair priced, and on time.
After purchasing 4 new Good Year tires. The passenger rear went flat. They claimed the rim was rusted/plating coming off which caused the leak. They tried to repair it THREE times. The last time they had the audacity to say "We are tired of fixing this tire"! Tired of fixing your mistake? I took it to America's Tires they fixed it, no charge, haven't had a problem since. Dear Tire Mart sorry I "Bothered you" Trust me it won't happen again.
5584 La Ribera St, Livermore, CA
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