Metro Towing in
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Address:5716 Preston Ave, Livermore, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:94551
Working Time and Location
What clients say about Metro Towing in Livermore (CA)
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Within 30 minutes of making my first call, Metro Towing was there, my battery charged and I was on my way! Mirwais was professional and knew exactly what he was doing. Thank you Metro Towing!
Oct 22, 2025 -
I had my tire blow out on the freeway. Sami from Metro Towing was so quick and efficient. The service was great and I was very thankful!
Oct 06, 2025 -
Had a tire blowout on the freeway the other day and Ramzi from Metro Towing came to my rescue! Ramzi was very sweet and helpful. He quickly changed my tire and I was back on the road in no time.
Sep 27, 2025 -
Jose was excellent. Quick, efficient, kind. Will definitely recommend to anyone who needs services. He came prepared and got the job done in 90 degree heat! Thank you Jose.
Sep 23, 2025 -
Good fast service via Geico roadside. I had a flat tire and Sami was flexible about where to take me. Friendly courteous service.
Sep 13, 2025 -
Omar was quick to the scene and helped me. My car battery was down in a car wash, he helped to jump start. Good professional work.
Aug 30, 2025 -
I was locked out of my car and Metro Towing came to the rescue quickly! The technician was professional, friendly, and had me back on the road in no time. Highly recommend their reliable service!
Aug 29, 2025 -
Hi Matt, Thank you so much for helping me start my car and for the valuable advice you provided. I was originally planning to have it towed to a repair shop, but you suggested trying a jump start first and to my surprise, it worked! Your recommendation saved me a significant amount of money, and I truly appreciate your support and guidance. Thanks again for your help!
Aug 27, 2025 -
Hi Matt, Thank you so much for helping me start my car and for the valuable advice you provided. I was originally planning to have it towed to a repair shop, but you suggested trying a jump start first and to my surprise, it worked! Your recommendation saved me a significant amount of money, and I truly appreciate your support and guidance. Thanks again for your help!
Aug 27, 2025 -
I requested roadside assistance from my insurance for a flat tire. The service was timely and efficient. The flat tire was quickly replaced with a spare tire. I appreciate the communication and quick response.
Aug 21, 2025 -
I had an unexpected emergency when my car battery died, and I needed both a jumpstart and a tow. This towing company went above and beyond! Not only did they quickly recharge my car to get it moving, but when it became clear I still needed it towed, they transported it safely to my destination. The driver was incredibly patient and professional — he even waited while I unloaded all the contents from my car at the location I was headed to, without rushing me at all. In a stressful situation, their kindness and professionalism made all the difference. I truly appreciate their help and highly recommend them to anyone in need of roadside assistance or towing.
Aug 14, 2025 -
Tire blew out on freeway the other day. Called roadside assistance and they provided me with Jose from Metro towing. Great guy, enthusiastic and kept good communication with me. Let’s hope you all get Jose in the Tri valley area if you need assistance.
Jul 24, 2025 -
It was a hot Sunday afternoon and my car died. I tried giving it time to cool off but it wouldn’t start. I finally called roadside assistance and the person who came to help me was extremely kind and helpful. He struggled a bit and said he was certain he could get me back on the road but needed to try to get me going first. After several attempts he said he was sorry and that my car needed to be towed. He never once made me feel badly for being stuck or for needing to grab a bunch of stuff from my car before towing me. It was the best of a worst case scenario. Thank you!!!
Jul 05, 2025 -
GEICO roadside assistance sent me Metro Towing when my van got stuck halfway between my driveway and the road, late in the night! Zarif not only showed up a few minutes early, he messaged me when he showed up and did everything to try and revive the van. When it did not work, he towed it to the service shop and assured me that he will drop off the keys. He was courteous, professional and calm. Thank you Zarif and Metro Towing.
Jul 03, 2025 -
Masud’s the man! He was able to get my Infiniti G35 off the 580 freeway even though it’s lowered. Friendly! Communicative! Will definitely choose Metro Towing again in the future if I have any troubles. He went above and beyond when making sure my car doesn’t get damaged.
Jun 08, 2025 -
Zameer was extremely professional and polite. He kept me in loop on his ETA and ensured that he provided confirmation post the vehicle was dropped off. I would recommend metro towing company.
Jun 06, 2025 -
My auto insurance company set me up with Metro Towing to change a flat tire. They sent Naseer. He came earlier than I was told he would, I was notified about that 10 minutes ahead of time. He was professional, courteous, quick, and friendly. That’s why I give him and his associates 5 stars.
Jun 03, 2025 -
Thanks Jose. I really appreciate your service. You towed my vehicle with care. You were really professional and friendly. You arrived earlier than my insurance company informed me you would arrive. I highly recommend this company.
Apr 25, 2025 -
Driver was very professional and polite. Arrived on site real quick and secured my truck with absolute care.
Mar 26, 2025 -
Best towing company in the Central Valley. Rashad helped me get my truck towed and gave the best experience. Highly recommend them to anyone who needs help. Great rates as well
Mar 07, 2025 -
Wife hit a curb and popped the tire. I called Tesla Roadside Assistance and they came with 20-25 minutes. Matt was courteous and professional. Took my key fob and took pictures and he took it from there . Tesla took care of the towing charges .
Oct 25, 2024 -
I was lucky enough to have Rishad the heavy duty operator come out and help me off of the highway in Livermore. My 5th wheel RV broke down! Would definitely recommend any tow services from Metro Towing! Thank you! Gratitude for taking our truck to the dealer and our trailer to San Jose. Such a nice driver.
Sep 05, 2024 -
It was good experience on a not so good day. It happens that I hit a 4x4 wood on the freeway and hits my Front LH tire and damaged my mugwheel and causing to be flat on the spot. But Metro Towing company are open and help me out with the assistance from my GEICO insurance. Thank you and I went back home safe and sound. John was nice and professional driver. Thank you.
Sep 05, 2024 -
They were responsive and relatively quick but the driver replaced my Tesla 12v battery and it resolved nothing, we later found out the replacement battery was also dead. In the meantime the driver door window ended up getting broken since the windows won't close with a dead battery and they have to tow with open doors and wrap it.
Jul 30, 2024 -
I would like to give a personal shout out to Mr. Jawid for his exemplary service and extreme care and professionalism when helping me tow my Tesla off the Altamonte. Jawid was dispatched and showed up within 10 minutes of my call. His spirit was uplifting and encouraging through my incident. Thank you very much Metro towing for sending out the best to help me in my time of need. Sincerely, Daniel John.
May 19, 2024 -
It's never fun to break down on the highway and have to be tow home. That being said Rishad from Metro Towing made the experience as pleasant as it could be made. Nice guy, very professional and it was a pleasure to converse with him on the ride home. I will definitely consider Metro for all my future towing issues. Thanks guys!
Apr 23, 2024 -
Super fast, helpful and courteous service. Eric was very knowledgeable and helped us figure out our options to deal with a sports car breakdown on a late Sunday afternoon. Car was treated with great care. Very good experience. 100% recommended.
Jan 25, 2024 -
My heavy duty box truck was broke down on CA 84 highway at the midnight before the Thanksgiving day. I called lot of towing companies, but no one had the heavy duty towing service available on that night. I also called Metro Towing, but unfortunately, they also did not have the heavy towing vehicle at that time. And I had to slept on the truck overnight. On the next day morning, I tried to look for other towing companies, but still no luck. All of them just replied there would be no heavy duty service during the holidays and I need to wait till next week. I had to leave my truck on the highway emergency lane and took the Uber back home. When I back to home, I tried to give a call for Metro Towing one more time and this time they said they could help me to tow the truck because their heavy duty tow just came back. Thanks to Metro Towing, my truck did not need to stay on the highway over the weekends. Appreciate for their service.
Dec 08, 2023 -
Called a few tow companies for quotes/ETA and out of the 4, Metro Towing had the best overall. Their quotes was 30% cheaper and their ETA was quicker by more than half. I was stuck on 580 going home,Wes came and tow my car from Pleasanton to Stockton. Really great service and honest people who are worried about the customer as opposed to profit. Before you choose your tow provider, give them a call and see what they can quote you, i promise you will not be disappointed.
Jan 09, 2021 -
Called Metro Towing to get my vehicle transported to my residence. Great customer service, on time, and very clean tow truck. Miss the driver was a very great guy and will keep Metro Towing for anytime I need towing. I definitely recommended Metro and their roadside service.
Jan 01, 2021
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