Dorris Auto Wreckers Inc in
Hayward (CA)

Very good service. The customer service and worker took time out of their busy day to help me find the item I was searching for. Thanks a million.

Zero customer service and when you called that they have the part ready but when you arrived no parts available. I didn’t recommend for anyone.

They have a lot of car parts, and everything is order so it's easy to find what you are looking for. They have a bit of everything.

Everything about this place makes you appreciate this resale auto parts location. From the personal service to the antique covered wagon on display, you realize the passion you are cared with. Good job Dorris! Keep up the great job.

Dragged my 2015 Toyota RAV4 to wrecking yard from east bay, promised to do right and file for VIN number DMV removal paperwork, AND wrote me a check for my credit column

I have been using Doris Auto Wreckers since 1976. They offer great parts at fair prices and most of their stock is pulled and maintained in a computer system that allows them to rate each part.

One of the best places to find old car parts. A fuel pump assembly is sold new in AutoZone for $499, while only $38 from Dorris Auto, and it's OEM rather than 3rd party aftermarket. Most importantly works well!

Good price really bad service takes to long to get my part

Staff seems helpful and you don't need to pay an admission fee like you pay at the pick and pull, which is a rip off.

Overpriced compared to pick n pull. Went for a door for a Yukon, told me $250 - pick n pull had a whole selection for $80 and a promotion at the time for $30

Nothing is cheap these days so sometimes a good used part can save u some $$$ The boss at this place is ferm But fare. The price is the price take it or leave it but be nice you might get a break

My first visit was great, they had the parts for my SUV 01 Dodge Durango. Well organized and well operated!!!

It's a nice place, didn't have the biggest selection of cars in the lot but they make up for it with ample coustomer service and great prices.

The old guy at the counter is Hella rude. He raises prices just to be a jersey. No customer service skills at all. I will never go back here again.

Went here a while back. Very well organized and the service was quick. Definitely worth checking with them before going to pull parts yourself

Called them about a part and guy tells me $35 over the phone. I drive all the way there for him to tell me its double the price of that. Very unprofessional would not recommend

I was looking to replace my car window and thought they closed at five. The man advised 4:30. It was just a few minutes before closing yet he's was willing to go out to see if they had a window I could come and pick up the following day. He asked if I could call back in 15 min. And I said yes but I totally forgot. Then it was too late to call. I called the following day and they didn't have a window that I needed, but both fellas I spoke to were kind, diligent, and seemed happy to do what was neccetto give me accurate answer in regards to what they had available. I mean that's slot to ask when it's a self service junkyard. Good job, job well done

The place was great easy to find exactly what I was looking for, friendly staff great service

This dismantler is special because it specializes in pre-pulled used auto parts, along with a decent sized yard full of inventory. Call ahead to see if they have what your looking for. The Gentlemen working at the counter are knowledgeable and friendly.

It was my first time there and I really appreciate the employees and how easy it was to locate what I needed.

Every time I call, “ can you please hold”, yeah sure. 13min later still on hold...how many people are in the facility that I have to hold for over 10min? Or am I been ignored or forgotten? What kind of phone customer service they have here.... When you visit facility it’s faster and better service. Honest opinion they shouldn’t have the front desk person answer the phone they should have an independent operator to do that.

Dorris is great! One of the last salvage yards left. Freindly, personal, courteous service and well organized.

Same people no drama if you can't get parts there then I'll always love this place every time since I go to Hayward I've been going to Hayward for many many years since I was very very young truth be told not to leave me alone unless you have to smile or say something nice to me. Point Blank thisyasin day dream dream AKA hang up

Great people great prices on used parts I highly recommend if you doing your own work on your vehicle that's one way to save a lot of money

Very good experience . Friendly professional and experienced. I would not hesitate returning.

I simply asked if they had any years of the model of the car I was looking for and that I needed wheel studs I got a rude no and then I asked if there were any other once I might be able to use from another car if it's the right size, then I got told rudely to go ask google or autozone. Couple of months ago I got a bunch of things for my dads car all for great price but recently I've noticed they price deferential on who's buying it I've been told two prices at times.

Nice people. Competent. I've gotten many good parts at fair prices here over the last 20 years.